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Health Consumer Needs: Requirements from the patient perspective Future eHealth Systems Master Class Dr. Mohammad Al-Ubaydli PATIENTS KNOW BEST

Health Consumer Needs: Requirements from the patient perspective

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Page 1: Health Consumer Needs: Requirements from the patient perspective

Health Consumer Needs: Requirements from the patient perspective Future eHealth Systems Master Class

Dr. Mohammad Al-UbaydliPATIENTS KNOW BEST

Page 2: Health Consumer Needs: Requirements from the patient perspective

Trained as a doctor and PRHO GP

Trained as a programmer and worked at NIH

Honorary Senior Research Associate at UCL CHIMETeaching about PHRs at UCL medical school

Page 3: Health Consumer Needs: Requirements from the patient perspective

Trained as a doctor and PRHO GP

Trained as a programmer and worked at NIH

Honorary Senior Research Associate at UCL CHIMETeaching about PHRs at UCL medical school

I was obsessed with handhelds...

Page 4: Health Consumer Needs: Requirements from the patient perspective

Trained as a doctor and PRHO GP

Trained as a programmer and worked at NIH

Honorary Senior Research Associate at UCL CHIMETeaching about PHRs at UCL medical school

I was obsessed with handhelds...

Page 5: Health Consumer Needs: Requirements from the patient perspective

Trained as a doctor and PRHO GP

Trained as a programmer and worked at NIH

Honorary Senior Research Associate at UCL CHIMETeaching about PHRs at UCL medical school

I was obsessed with handhelds... I’m serious!

Page 6: Health Consumer Needs: Requirements from the patient perspective

Trained as a doctor and PRHO GP

Trained as a programmer and worked at NIH

Honorary Senior Research Associate at UCL CHIMETeaching about PHRs at UCL medical school

...and now it’s PHRs

Page 7: Health Consumer Needs: Requirements from the patient perspective

healthcamp.patientsknowbest.comno agenda

Page 8: Health Consumer Needs: Requirements from the patient perspective

healthcamp.patientsknowbest.comno agenda

Page 9: Health Consumer Needs: Requirements from the patient perspective

healthcamp.patientsknowbest.comno agendaincredible learningnext HCUK: May 2009, Cambridge

Page 10: Health Consumer Needs: Requirements from the patient perspective

It is worth stating beliefs

If we have different beliefs, we can save ourselves from the argumentIf you are not sure about a belief, then consider its conclusions

If it sounds like I am suggesting my work is good... I’m not!I am only referring to the good work of others:

I think the NHS is full of good IT work

Page 11: Health Consumer Needs: Requirements from the patient perspective

Belief: the NHS exists to serve patients

Page 12: Health Consumer Needs: Requirements from the patient perspective

Belief: the best way to serve patients has not yet been invented

Page 13: Health Consumer Needs: Requirements from the patient perspective

Belief: most inventors do not, and never will, work for the NHSBecause most people do not, and never will, work for the NHS

Page 14: Health Consumer Needs: Requirements from the patient perspective

Belief: most inventors do not, and never will, work for a large companyBecause most quit their jobs to start a new company

Page 15: Health Consumer Needs: Requirements from the patient perspective

Belief: inventors love accountability but hate committees

Page 16: Health Consumer Needs: Requirements from the patient perspective

Belief: patients know best (if we let them)

Page 17: Health Consumer Needs: Requirements from the patient perspective

The NHS exists to serve patients

The best way to serve patients has not been invented yet Most inventors do not, and never will, work for the NHSMost inventors do not, and never will, work for a large companyInventors love accountability but hate committeesPatients know best