Embed Size (px)
DESCRIPTION
Citation preview
www.EthosCE.com
EthosCE: Streamlining the CME Enterprise
Presented by:
Jeremy C. Lundberg, CEO Joel DeGrands, COO
Ezra Wolfe, CTORaja Venkata, PMP
www.EthosCE.com
DLC Solutions
Award-winning Web, e-learning, and social media technology firm.
15+ yrs in specializing CME Web technology.
Medical academic centers, associations and healthcare systems.
Philadelphia, PA and Washington, DC.
Complete in-house production team.
www.EthosCE.com
Select Clients
www.EthosCE.com
Goals for CME Technology
Enhanced learning experience in an intuitive environment.
Centralization AND standardization of CME data.
Improve regulatory compliance and outcomes measurement.
Decrease administrative costs. Help desk, training, data entry, etc.
Integration with other essential stakeholders.
Automation of key tasks at the enterprise-level.
www.EthosCE.com
Common Model in CME
Meeting Logistics
Online Courses EvaluationsAssessments
www.EthosCE.com
A Strategic Model for CME
HR Management System
3rd Party Applications
Learning Management System
External Education Partners
Content Management System
www.EthosCE.com
EthosCE LMSEnterprise-level learning management system.
Designed for CME and ACCME PARS compliance.
Integrated assessment, evaluation, and certificate.
Personal “My CME” transcript.
Automates and streamlines “back office” administration.
Powerful 24/7 reporting engine.
www.EthosCE.com
Mobile
www.EthosCE.com
Performance Improvement
www.EthosCE.com
e-Learning
www.EthosCE.com
Customizations
Custom feature development.
Open architecture to support 3rd party integrations. Single Sign On (SSO)
Historical data migration.
www.EthosCE.com
Training and Support
Onsite and Web-based staff training.
Unlimited phone and email support.
Custom documentation and user guides.
24/7 monitoring, security patches, and analytics.
www.EthosCE.com
American Academy of Family Physicians
www.EthosCE.com
United Healthcare
www.EthosCE.com
University of Pennsylvania
www.EthosCE.com
Setting the Stage
Multiple Websites and databases in separate silos. 10 Fulltime CME Employees 2011
5,000+ activities 725,000+ certificates issued 90 Regularly Scheduled Series (RSS)
www.EthosCE.com
A Critical Problem
90 Regularly Scheduled Series.
112,500 attendees to be recorded.
6+ mo. backlog from attendance to CME transcript.
Reliance on MS Word, email, and paper sign-in sheets.
1 FTE required to: Review applications Monitor disclosures and handouts Conduct onsite visits Enter attendees into database Training and approvals Monitoring peer-review process
www.EthosCE.com
Strategic Planning and Deployment
Interviewed key stakeholders to ID “Pain Points” and workflows.
Recommended new automated workflow using Smartphone technologies.
Customized EthosCE LMS.
Conducted pilot study, evaluated data and optimized.
Launch and expansion to other areas.
www.EthosCE.com
Mobile Attendance Tracking Workflow
www.EthosCE.com
The Results79% of HCPs used Mobile Attendance App
17% had Smartphone, but no text messaging service
3% did not have mobile device or Smartphone.
Participants rated on a 5-point Likert scale (1=Poor, 5=Excellent)
Ease of Use: 4.7
Clarity of Instructions: 4.5
Credit Monitoring: 4.6
www.EthosCE.com
The ResultsCentralized, single point-of-entry.
One integrated CME administrative process.
All critical documentation located in single dashboard for easy access to authorized users.
Educational formats displayed uniformly to learners.
Allows learners easy access from registration to certificate /transcript.
Easy data collection and reporting to ACCME, annual program and mission reviews.
www.EthosCE.com
RSS Dashboard
www.EthosCE.com
The ResultsSignificant Savings
Automated attendance records controlled by learners
Error reduction in data entry
Instant availability of records on transcript
Instant reporting capabilities for administrators and coordinators
Value added to other regulatory bodies at departments and institution-level
Less issues with session documentation approval timelines
Time and effort savings
Can limit administrative privileges to internal and external collaborators
Streamlined peer-review process
