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Deanna Lynn Cole, CVA CEO - Founder Turning volunteers into advocates for your organization VolunteerMatch.org Webinar 29OCT2014

Turn Volunteers into Advocates for your Organization

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Turn Volunteers into Advocates for your Organization By Deanna Lynn Cole www.ivolunteerUNIVERSITY.com A motivated volunteer can help to advance the mission inside the organization and in the community for which they volunteer. Fostering an environment that provides opportunities for volunteers to become advocates for your organization has an undeniable impact on the mission of a nonprofit organization. In this course, participants will be presented with the tools to turn volunteers into outstanding advocates for the organization. What You'll Learn:  • What a volunteer advocate is and why they are important. • What volunteers need to know in order to take action.  Who Should Attend:  • Volunteer Program Managers • Those responsible for managing or engaging volunteers FMI contact Deanna Lynn Cole at [email protected]

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Page 1: Turn Volunteers into Advocates for your Organization

Deanna Lynn Cole, CVA CEO - Founder

!

Turning

volunteers

into

advocates

for your

organization

VolunteerMatch.org Webinar 29OCT2014

Page 2: Turn Volunteers into Advocates for your Organization

© 2014

What we will cover

• What is a volunteer advocate?

• Why are they important?

• How to establish a volunteer advocacy program.

• How to show social networking impact.

Page 3: Turn Volunteers into Advocates for your Organization

© 2014

A volunteer advocate

• Belief in their organization, cause, mission

• Relevancy; Desire making things better

• ‘Big picture’ thinker

• Situational awareness

• Willingness to go the ‘extra mile’

• Current knowledge of organizational & industry trends

• Publicly supports

Page 4: Turn Volunteers into Advocates for your Organization

© 2014

Volunteer advocacy is essential

• Recruit

• Motivate

• Share perspectives

• Influence decisions

• Spread the word

• Sustainment

• Resources & support

Page 5: Turn Volunteers into Advocates for your Organization

© 2014

Benefits of volunteer advocacy

• New networks

• Personal brand & thought leadership (SMEs)

• Trusted messages

• Social media intelligence

• Networking/connector gurus

• Team spirit

• Showcase commitment and loyalty

Page 6: Turn Volunteers into Advocates for your Organization

© 2014

Things to consider: Organization

• Infrastructure, tools, templates, training

• Motivation

• Governance

• Organizational culture

• Champions & Coaches

Page 7: Turn Volunteers into Advocates for your Organization

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Things to consider: Volunteer

• Know guidelines, regulations

• Identify affiliation

• Take ownership

• Disclaim personal opinion

• Adhere to copyright laws

• Logo/brand mis-use

• Cite/post with permission

• Respect audience & others’ opinions

• Does it ADD VALUE?

Page 8: Turn Volunteers into Advocates for your Organization

© 2014

Examples of advocacy roles

• Creator

• Distributor

• Solicitor

• Responder

• Listener

• Conversationalist

• Nurturer

• Promotor

Page 9: Turn Volunteers into Advocates for your Organization

© 2014

Take action

• ’Short term Buzz vs. Long term Love’

• Networking

- Events and Meetings

- Casual Contacts

- Trainings

- Websites

- Blogs

- Social media (LinkedIN, Facebook, Twitter…)

Page 10: Turn Volunteers into Advocates for your Organization

© 2014

Show impact

• Recognize

• Review

• ROI

• Reports

• Reimagine

• Recruit/Retention

• Rinse, wash, repeat

Page 11: Turn Volunteers into Advocates for your Organization

© 2014

Today’s take-a-ways

✓ Remember information is key ๏ Identify what it is that makes your org unique ๏ Tip sheet, FAQs, Strategic planning

✓ Prepare for ‘road blocks & bridges’ ๏ Identify key issues, goals, resources, or things to highlight ๏ Talking points, mission, risk management

✓ Invite volunteers to advocate ๏ Think tank, training, evaluation & feedback ๏ Needs assessment, customer satisfaction survey

Page 12: Turn Volunteers into Advocates for your Organization

! !!!!!!!!!!!!!Deanna Lynn Cole, CVACEO - Founder

@iVolunteerU [email protected] www.facebook.com/iVolunteerUNIVERSITY 913.777.4488