SIX Themed Events CSM Service Design Summer School

Overview

• Spoken with both partners and users at recent Philadelphia event

• Focused designs and improvements on

• Supporting Partner selection and ensuring fidelity of execution of SIX events

• Designed improved user journey which more clearly focuses on planning for impacts and continuing to build networks

UsersPartner and Attendees

Themed Events Journey, Blueprint & TouchpointsPartner and Participant

Awareness & Planning

SIX Events Manual

• Similar to GovJam Event Manual

• Sets out everything you need to know about running a SIX themed event in one place in a compelling visual style

SIX Infographic

• Shows at a glance relationship between Summer School and Themed Events

• Tells narrative of an attendee journey and how relates to ongoing impact they achieve after and during event

Join

SIX Social Platform

• Based on NESTA funded 'Good for Nothing' model

• Alternative low-tech option 'Lanyrd'

• Online networking and supports collaboration at events

• Add expectations and feedback, pre-, during and post-event

• Showcase projects and impacts

Event

Postcard Wall

• Using information provided at Sign up stage, partners produce a postcard wall at the event

• This highlights the background and desires of attendees and speeds up further networking

• At the end, postcards taken down, further content added and sent back to attendees after event

Post-event

Projects online

• After event, participants detail their developing projects on the SIX social platform