13
amfAR and SankyNet Wednesday, September 28, 2011 Best Email Campaign: Best Email Campaign: amfAR amfAR Year End Year End September 28, 2011 September 28, 2011 Presented by: Eric Muscatell Director of Philanthropy, amfAR & Paul Habig Executive Vice President, SankyNet

DMFA Package of the Year: amfAR

Embed Size (px)

DESCRIPTION

amfAR, The Foundation for AIDS Research, took home a Direct Marketing Fundraisers Association (DMFA) Package of the Year award in the Email Fundraising category. SankyNet Vice President Paul Habig gave this great presentation on 9/28 to showcase the campaign's success.

Citation preview

Page 1: DMFA Package of the Year: amfAR

amfAR and SankyNet Wednesday, September 28, 2011

Best Email Campaign:Best Email Campaign:

amfARamfARYear EndYear End

September 28, 2011September 28, 2011

Presented by:

Eric MuscatellDirector of Philanthropy, amfAR

&

Paul HabigExecutive Vice President, SankyNet

Page 2: DMFA Package of the Year: amfAR

amfAR and SankyNet Wednesday, September 28, 2011

E-Appeal

Subject Line 1: Subject Line 1:

New Year’s Resolution New Year’s Resolution for the Curefor the Cure

Sent: Sent: December 29, 2010December 29, 2010

Subject Line 2: Subject Line 2:

Last day for a 2010 tax Last day for a 2010 tax deductiondeduction

Sent:Sent: December 31, 2010 December 31, 2010

From:From: amfAR, The amfAR, The Foundation for AIDS Foundation for AIDS ResearchResearch

Page 3: DMFA Package of the Year: amfAR

amfAR and SankyNet Wednesday, September 28, 2011

Creative Strategy

•TimingTiming – part of a larger, integrated – part of a larger, integrated campaigncampaign

•BrevityBrevity – less than 125 words – less than 125 words

•TestingTesting – used previous data – used previous data

•SegmentationSegmentation – know your audience – know your audience

•TechniqueTechnique – re-send to all segments – re-send to all segments

•StewardshipStewardship – sent an – sent an acknowledgmentacknowledgment

Page 4: DMFA Package of the Year: amfAR

amfAR and SankyNet Wednesday, September 28, 2011

Copy and Design Strategy

• Subject Line Front Subject Line Front & Center& Center

• Upfront Call to Upfront Call to ActionAction

• Multiple AsksMultiple Asks• Using Photos that Using Photos that

Humanize the Humanize the CampaignCampaign

• AccomplishmentsAccomplishments• Stewardship & Stewardship &

Follow-UpFollow-Up

Page 5: DMFA Package of the Year: amfAR

amfAR and SankyNet Wednesday, September 28, 2011

Copy and Design Strategy

• Subject Line Front Subject Line Front & Center& Center

• Upfront Call to Upfront Call to ActionAction

• Multiple AsksMultiple Asks• Using Photos that Using Photos that

Humanize the Humanize the CampaignCampaign

• AccomplishmentsAccomplishments• Stewardship & Stewardship &

Follow-UpFollow-Up

Page 6: DMFA Package of the Year: amfAR

amfAR and SankyNet Wednesday, September 28, 2011

Copy and Design Strategy

• Subject Line Front Subject Line Front & Center& Center

• Upfront Call to Upfront Call to ActionAction

• Multiple AsksMultiple Asks• Using Photos that Using Photos that

Humanize the Humanize the CampaignCampaign

• AccomplishmentsAccomplishments• Stewardship & Stewardship &

Follow-UpFollow-Up

Page 7: DMFA Package of the Year: amfAR

amfAR and SankyNet Wednesday, September 28, 2011

Copy and Design Strategy

• Subject Line Front Subject Line Front & Center& Center

• Upfront Call to Upfront Call to ActionAction

• Multiple AsksMultiple Asks• Using Photos that Using Photos that

Humanize the Humanize the CampaignCampaign

• AccomplishmentsAccomplishments• Stewardship & Stewardship &

Follow-UpFollow-Up

Page 8: DMFA Package of the Year: amfAR

amfAR and SankyNet Wednesday, September 28, 2011

Copy and Design Strategy

• Subject Line Front Subject Line Front & Center& Center

• Upfront Call to Upfront Call to ActionAction

• Multiple AsksMultiple Asks• Using Photos that Using Photos that

Humanize the Humanize the CampaignCampaign

• AccomplishmentsAccomplishments• Stewardship & Stewardship &

Follow-UpFollow-Up

Page 9: DMFA Package of the Year: amfAR

amfAR and SankyNet Wednesday, September 28, 2011

Copy and Design Strategy

• Subject Line Front Subject Line Front & Center& Center

• Upfront Call to Upfront Call to ActionAction

• Multiple AsksMultiple Asks• Using Photos that Using Photos that

Humanize the Humanize the CampaignCampaign

• AccomplishmentsAccomplishments• Stewardship & Stewardship &

Follow-UpFollow-Up

Page 10: DMFA Package of the Year: amfAR

amfAR and SankyNet Wednesday, September 28, 2011

Results

CAMPAIGN STATISTICS

Year End Total

# Emails Sent 58,203

Open Rate 8.80%

Click-Through Rate 0.89%

# Donations 230

$ Donated $40,479.67

Average Donation $176.00

Cost to raise $1 $0.06

Cost per piece $0.04

Overall Response Rate 0.40%

Page 11: DMFA Package of the Year: amfAR

amfAR and SankyNet Wednesday, September 28, 2011

Donor Highlights

•Online Donor Segment Online Donor Segment Highlights:Highlights:

Over 18% open rateOver 18% open rate

Over 1.25% response rateOver 1.25% response rate

Over 52% click conversion Over 52% click conversion raterate

Almost $204 average giftAlmost $204 average gift

Page 12: DMFA Package of the Year: amfAR

amfAR and SankyNet Wednesday, September 28, 2011

Campaign Highlights

•Overall Campaign: Overall Campaign:

$115,825 raised $115,825 raised

681 donations681 donations

$170.08 average gift$170.08 average gift

Page 13: DMFA Package of the Year: amfAR

amfAR and SankyNet Wednesday, September 28, 2011

www.amfar.orgwww.amfar.org

www.sankynet.comwww.sankynet.com

Thank You!Thank You!