What Staff Training Program? Minimum Investment, Maximum Impact Staff

Education Strategies

Emily ClasperSuffolk Cooperative Library System

Alaska Library Association Conference, 2014#akla

Photo Credit: E. Clasper Suffolk Cooperative Library System

Library Staff Training ProgramsTraining and continuing education opportunities often offered to library staff:

• Workshops• Demos• Webinars• Task-specific training• Speakers• Development programs

Building a sustainable staff

training program based on

the long-term strategic goals

of the organization provides

an opportunity to focus staff

learning on furthering the

library’s mission.

Strategic Training Plan

Text: Mission Statement of the New York Public Library. http://www.nypl.org/help/about-nypl/mission

Goals

Desired Outcomes

Strategy

Action

Results

Assessment

• Goals

• Desired Outcomes

• Strategy

• Action

• Results

• Assessment

Strategic Planning Cycle

Photo Credit:

Training Cycle• Identify Needs

• Define Specific

Objectives

• Build Learning Program

• Help Learners through

Program

• Achieve Results

• Evaluate

Needs

Objectives

BuildHelp

Achieve

Evaluate

Strategic Staff Training ProgramsStaff training programs as tools for reaching the goals set forth in the organization's strategic plan and to serve the overall mission.

Using the results of staff training programs to inform the ongoing strategic planning cycle.

Photo Credit: http://www.flickr.com/photos/krossbow/3279873902

Strategic Training Plan BenefitsIncorporating staff development planning into the library’s strategic planning process

Keeps training initiatives on track with larger organizational objectives

Provides consistency and efficiency for reaching learning goals

Gives a basis for measuring and assessing outcomes

Helps communicate long-term goals to staff

Generates more consistent staff enthusiasm and engagement

Where to Begin?

Photo Credit:http://auraserea.ro/wp-content/uploads/2013/01/mission-vision-values-e1357948779221.jpg

Photo Credit:

The Library’s Mission

Library X enhances the quality of life in our diverse community by providing the resources and services for lifelong learning and enjoyment, the space and opportunities to gather and connect, and by fostering a love of reading.

The mission of the X Public Library is to provide quality materials and services that fulfill educational, informational, cultural, and recreational needs of the entire community in an atmosphere that is welcoming, respectful, and businesslike.

The University Libraries inspire learning and discovery through information resources, collaboration, and expertise

The Library and Information Access supports the information, curricular and research needs of the university's diverse community through the widest possible range of resources. We are committed to information literacy, lifelong learning, and creative endeavors in a welcoming environment.

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The Library’s Goals• Provide a balanced, multi-format collection• Collaborate with libraries and other organizations• Improve access to the collections• Provide a comfortable setting for patron use• Serve as a center for local history• Help patrons develop skills for career and vocational

advancement

What Else?

What Skills Do We Need?On the back of each card, write a few staff skills necessary to achieving the goal.

Serve as a center for

local history

http://www.webjunction.org/explore-topics/competencies.html

Learning Objectives

http://media-cache-ec0.pinimg.com/736x/36/06/ad/3606add2b7bb66b64ef554ff1003283e.jpg

Training ToolsConsiderations:

Cost

Logistics

Challenges/Rewards

Staff Motivation

Outcomes

Evaluation

Sustainability

The Usual Suspects

• Classroom Courses• Meetings• Speakers• Demos• Workshops• Webinars• Task Training

Photo Credit: http://www.flickr.com/photos/47823583@N03/8522077880

Outside of the Box• Discussion Groups• Online Learning Programs• Peer Partnerships• Mentoring Programs• Community Partnerships• Group Projects/Games• Flipped Learning Models• Blended Approaches

Photo Credit:http://static.flickr.com/3359/3523627575_b704d966d3.jpg

Get Together

Get Talking

Get Feedback

Get Online

Get Online

Nikola Tesla’s Wardenclyffe Laboratoryhttp://www.teslasciencecenter.org/

Get Out

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Get Connected

Get Your Hands Dirty

Get Your Hands Dirty

Photo Credit: http://www.coolinfographics.com/storage/post-images/Flipped%20Classroom%20Infographic.jpg?__SQUARESPACE_CACHEVERSION=1315882004793

Get Flipped

Photo Credit: http://www.coolinfographics.com/storage/post-images/Flipped%20Classroom%20Infographic.jpg?__SQUARESPACE_CACHEVERSION=1315882004793

Get Flipped

Flipped Learning Program for Staff

•Self Paced•Technology Driven•Ongoing Learning•Collaborative •Teacher and Peer Coaching•Lesson on your time•Activity during class

Starter Resources:http://flippedlearning.org http://flippedclassroom.org/http://www.flippedlearningjournal.org

Get Flipped

Get Blended

Photo Credit: http://www.flickr.com/photos/59217476@N00/7704609288

Matching Up Methods

Excellent customer

service skills

Choose a necessary skill from the ones you listed on the back of your card earlier.

Brown Bag Lunch Discussion Group

Business Partnership

Name some pros and cons for using these methods to teach these skills. How might you

make this combination work?

Choose two colored cards with raining methods listed on them.

The CommitmentMaking a commitment to staff development means management support of employees as learners.

How do we make this support a reality?

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Best Practices

Photo Credit: http://static.flickr.com/7351/9907581715_7276d45574.jpg

• Get to know your organization’s mission, vision, and strategic objectives

• Base training and development topics and desired outcomes on strategies for reaching organizational goals.

• Coordinate efforts within the larger strategic framework and planning structure.

• Adapt to feedback and changes in direction.

• Take opportunities to allow findings from these activities inform the strategic planning process in the future.

• Make sure staff have the time and resources to fully engage.

Emily Clasperemily@eclasper.com

@eclasper

http://slidesha.re/1iXpGW6 Alaska Library Association Conference, 2014

#akla

Photo Credit: Thomas Hawk http://www.flickr.com/photos/51035555243@N01/3191454610/