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The Increasing Importance of Content & Strategy: lessons learned from two social media campaigns NEAFCS Webinar / March 20 th , 2014 Jamie Seger, Ohio State University Extension FCS Educator and Ed Tech Specialist

The Increasing Importance of Content & Strategy in Social Media

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NEAFCS Members-Only Professional Development Webinar. Presented March 20th, 2014

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Page 1: The Increasing Importance of Content & Strategy in Social Media

The Increasing

Importance of

Content & Strategy:lessons learned from two

social media campaigns

NEAFCS Webinar / March 20th, 2014Jamie Seger, Ohio State University Extension FCS Educator and Ed Tech Specialist

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BACK CHANNEL READY

@techie_jamie

http://u.osu.edu/extensionedtech

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THERE ARE MANY CHANNELS COMPETING FOR ATTENTION

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THERE ARE MANY CHANNELS COMPETING FOR ATTENTION

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AUDIENCE IS ALSO CONNECTED TO EACH OTHER

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AUDIENCE IS ALSO CONNECTED TO EACH OTHER

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Topics:

- Social Media Campaign Examples

- Impact & Key Takeaways

- Social Media Strategy

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SOCIAL MEDIACAMPAIGN EXAMPLES

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CAMPAIGN COMPONENTS

• Literature Review• Social Media Toolkit• Campaign Timeline• Posting Schedule (Calendar)• Evaluation Plan• Marketing/Recruitment E-Mails & Materials to FCS Professionals• Campaign Promo YouTube Video• Press Release• Basecamp Project Site• Facebook Group Page

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Even though we reached

people in all corners of

the globe, there was still

a significant local impact.

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Key BTKTakeaways

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Lay your groundwork with followers ahead of time.

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Know your audience.

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Facebook fan pages should fill a niche or interest area.

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Mind the calendar and clock.

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EXPERIMENT WITH CONTRA-COMPETITIVE TIMING

Source: Zarrella, “The Science of Marketing”

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Use multiple page administrators.

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Don’t take yourself too seriously.

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Be visual and interactive.

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Be strategic – post with your desired results in mind.

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Keep campaigns short.

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Research Question:

• Will the implementation of a campus-

wide social media campaign increase

student awareness of the importance

of consuming the recommended

amount of dairy products and which

campaign components will be the

most effective at doing so?

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Marketing: Posters & Flyers

Placed in dorm buildings, Rec Center, and campus buildings

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CAMPAIGNEVENTS

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SOCIAL MEDIA

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DAIRY CAMPAIGNSTUDENT SURVEY

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05

10152025303540

How did you hear about the campaign?

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Promo Items Posters & Flyers Events0%

10%

20%

30%

40%

50%

60%

70%

60%

52%47%

Top 3 Most Influential Campaign Tools

*Facebook = 27%

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0

10

20

30

40

50

Strongly Agree or AgreeNeutralDisagree or Strongly Disagree

Gauging Awareness…

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What could be added to future campaigns?

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SOCIAL MEDIASTRATEGY

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http://go.osu.edu/smstrategyform

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Who is my audience? What do they care about?

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What does Extension want me to talk about?

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• University Discovery Themes• Extension Signature Programs• College Priority areas

• Water Quality• Shale Energy• Food Security

PrimeSocial Media Content

AudienceNeeds

OrganizationPriorities

• Canning Food• Food• Lawn Care• Gardening• Family Finances• Negotiating Leases• Nutrition• Mommies• The bug eating my

tomatoes

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What is/are my Objective(s)?

• Change behavior

• Take action

• Raise awareness

• Give money

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What sharable content can I create? What is my content “Hub?”

• Blog

• Video

• Photos

• Web Sites

• “Content Curators”

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What social networks does my audience use?

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PEW RESEARCH CENTER

http://go.osu.edu/pewsmdemo

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For more information:

https://u.osu.edu/extensionedtech

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QUESTIONS?

[email protected]@techie_jamieslideshare.com/jamiesegeru.osu.edu/extensionedtechu.osu.edu/jamieseger