SDMechanisms to execute the business processes used in the selling, shipping and billing of products and services

Tightly coupled data flow to the other SAP modules Integration

Flexible and robust functionality that is tailored through configuration

SD Overview Master DataDetailed information about customers, materials and business partnersFlexible data structures that support the business environmentSpecialized master data to support sales order processing

SD Overview Sales SupportProvides the functionality to support the staff involved in business development and customer service processesPrimary functionsSales ProspectsContact PersonsCompetitors and Competitive ProductsSales ActivitiesDirect Marketing

SD Overview SalesPrimary base for customer order managementHighly customizableSophisticated pricingIntegrated ATPIntegrated credit managementSampling of functionsInquiries & QuotesSales OrdersReturnsContracts & Scheduling AgreementsConsignmentRush Orders & Cash SalesBack Orders & Subsequent DeliveriesCredit & Debit Memo Requests

SD Overview ShippingMain functions Picking, Packing & Inventory management Generate Shipping DocumentsTransportation ManagementRoutesTransportation SchedulingDelivery Scheduling, Returns Deliveries & Stock Transfer

SD Overview BillingInvoice Generation automatic or manualComprehensive set of billing functions Linked documents e.g. invoice & credit memoReal-time integration with finance (FI)Fully integrated and comprehensive pricing

SD Overview S I SFlexible tool that allows one to collect, consolidate, and utilize data from sales and distribution processingA component of the Logistic Information System (LIS)

TransportationForeign Trade

Sales & Distribution- Process Flow -

Final Payment

SalesShippingDeliveryNotePickingPost GoodsIssueBillingBillingFIA/RPostIncomingPayment

Sales Inquiry & QuotationSupport pre-sales processesAre time sensitiveAutomatic availability checkAutomatic pricingNo impact to FICan be used as reference documents

Sales Sales OrderCore of customer order managementNo impact to G/LCan reference existing documentsCopies key information from master data Automated standard functions ...availability checkMRP updatingpricingcredit checkdelivery schedulingexport controlshipping & route determination

Shipping Delivery NoteInitiates the shipping processControl document for shipping processes maintains status of each processing stepRe-confirms: availability, credit, foreign trade, delivery schedulingFacilitates transportation planning

Shipping Picking & PackingPicking: Physical activity of moving goods from the warehouse for further processing (packing, loading)Packing: Determines packing materials and packing detailsAdvanced processing includes, e.g. batch mgmt., serial number control

Shipping Post Goods IssueCompletes the shipping processTypically performed when customer takes ownershipUpdates inventoryUpdates G/L accountsCost of goods soldInventory

BillingGenerate customer invoiceUpdates FICustomer accountG/L accounts: revenue, discount, etc.Applies relevant pricingUpdates customer credit

Sales & Distribution- Organizational Structures -

Sales OrganizationBaseballDivisionBBSoftballDivisionSBDirectDistribution ChannelDIBaseballDivisionBBSoftballDivisionSBWholesaleDistribution ChannelWHBaseballDivisionBBSoftballDivisionSBRetailDistribution ChannelREDomestic SalesSales OrganizationSo00BaseballDivisionBBCricketDivisionSBWholesaleDistribution ChannelWHEuropeSales OrganizationEUROBaseballDivisionBBWholesaleDistribution ChannelWHAsia PacificSales OrganizationAPACPastime CorporationCompany CodeCC00Client860

Sales OrganizationSells and distributes products, negotiates terms of sales and is responsible for these business transactionsCritical organization element to the definition of business marketsA business transaction is linked to one Sales Organization

Distribution ChannelIdentifies how products and services reach the customerCan be assigned to one or more Sales Organizations

DivisionOften times used to define product line distributionOrganization level to which customer specific information and requirements are maintained e.g. pricing, partial deliveryAssigned to one or more Sales Organizations

Sales AreaOrganizational element comprised of: Sales OrganizationDistribution ChannelDivisionWill be used to link together the organizational aspects of sales to customersUsed for statistical analysis

Sales Area

Sales Area

Sales OfficeTypically defines a territory or market areaLinked to one or more Sales AreasOptional organization structure

Internal Sales Organization

Sales GroupSales GroupSub-division of a sales office, territory or market

Sales PersonSales PersonDefined in HR Personnel Admin.Specifically defines an individual rather than a position (sales rep.) in sales processing

Internal Sales Organization

Shipping Point & Loading PointShipping PointLocation that performs all delivery related activitiesAssigned a factory calendarA delivery can be processed from only one shipping pointLoading PointA subdivision of the shipping point used for more specialized handling

Shipping Organization

Sales & Distribution- Master Data -

MasterDataCustomerMaterialPricing

-General DataBasic Unit of MeasureDivisionMaterial GroupSales UnitDelivering PlantCash discount-Tax dataCountryTax categoryTax classification-Quantity stipulationsMin. order quantityMin. delivery quantityDelivery unit

Base Unit of MeasureThe Base Unit of Measure is the unit of measure in which stocks are managed within your company.DivisionYou may enter the Division which your product is in for sales (defaults if entered in the Basic data screen).Material GroupA (freely definable) key thats used to group several materials or services for analysis/reporting as well as search by match code.Sales UnitThis is the unit of measure in which the material is sold, if different from the base unit of measure.Delivering PlantPlant, from which the material is available for sale. This is a default value only.Cash discountIndicator used for materials, which allow for a cash discount.

Tax dataCountryCountryTax categoryTaxes, applicable to this material (e.g. Federal, State taxes in US, VAT in GB)Tax classificationtaxable, exempt

Quantity stipulationsMin. order quantityMin. quantity a customer can order (in base unit of measure).Min. delivery quantityMin. delivery quantity to a customer.Delivery unitOnly multiples of this number will be delivered to the customer.

-Grouping termsMatl statistics groupMaterial pricing grpVolume rebate groupAcct assignment grpCommission groupItem Category group

Matl statistics groupHelps to determine which data the system updates in the Logistics Information System (LIS).Material pricing grpA way to group materials with similar pricing conditions. Volume rebate groupA material can be assigned to a volume rebate group (e.g. Low Rebate, High Rebate) if the material qualifies for rebate.Acct assignment grpA grouping of materials with the same accounting requirements (used to determine revenue and sales deduction accounts)Commission groupSeveral materials can be assigned to the same commission group, if the commission sharing between representatives is the same for these materials (e.g. Rep.A: 6%, Rep.B: 10%, Rep C: 12%). Item Category groupA grouping of materials, that helps the system determine the Item Category. Item Category determines how a specific item is processed by system. E.g. a text item is not relevant for pricing.

General dataBase unitGross weightNet weightAvail. CheckShipping data (times in days)Trans. GrpLoadingGrpPackaging material dataMatl grp ship. matlsGeneral plant parametersNegative stock

General dataBase unitThe Base Unit of Measure is the unit of measure in which stocks are managed within your company.Gross weightIn Base Units of Measure.Net weightIn Base Units of Measure.Avail. CheckTells the system when to do an availability check, as well as which MRP elements (such as purchase orders, reservations) to include in the check.Shipping data (times in days)Trans. GrpTransportation groups are groups of materials that have the same transportation requirements. For example, all goods that need refrigeration.Loading GrpLoading groups define materials that have the same loading requirements, such as forklift truck, or crane.

Packaging material dataMatl grp ship. matls, orMaterial group shipping materialsFreely definable group name, which is used to indicate groups of materials with similar shipping materials, such as liquids or bulk, for example.General plant parametersNegative stockCheck mark indicator, which specifies whether negative stock is allowed at that plant.

- Sales textsText specific to the material and in an appropriate language.

Account GroupsAccount group determines which fields are to be used in defining customer master data

Field StatusField status controls the use of each field within the customer master determining whether a field is required, optional, suppressed or display onlyField status controls are also relevant to a specific activity create, change, or display

Sales & Distribution- Customer Master -

Customer Master

Customer MasterCentralized data for both SD & FISegmented into three sectionsGeneral data - address & communicationCompany code data (FI) - banking and payment information related to FISales data (SD) - pricing, delivery, outputThe sales data is specific to one sales area and is therefore dependent on the sales organization

Customer Master by Sales AreaCustomerSales Organization Distribution ChannelDivision

General Data AddressCustomer Name

Search Term

Street address, City,Postal code, Country

Language

General Data Communication

Telephone, Fax, Data numbers

General data Control data

Account control : Vendor, Authorization Trading partner, Group key

Tax information : Tax codes, Fiscal address Country code, City codeVAT N, Tax jurisdiction codeEqualization tax, Sole proprietorTax on sls/pur.Reference data / area :International Locator No.

Industry:Transport ZoneExpress stationTrain station Location code

General Data MarketingClassification : Nielsen ID Customer classification IndustryIndustry codes Operating figures : Annual salesNumber of employees Fiscal year variant

Sales prospecting : Legal status

General Data Payment TransactionsBank detailsCountry Bank KeyAccount holderBank AccountControl KeyCollection

General Data Unloading pointsUnloading point

Customer factory calendar

Default Unloading Point

Goods receiving hours

General Data Foreign tradeCountry key for export control of customer

Table of Denial Orders list (TDO)

Special Designated Nationals list (SDN)

Diversion High Risk Profile list (DHRP)

Usage and Classification

General Data Contact personsName

Telephone number

Department

First name

Form of address (e.g. Mr., Ms.)

Function

Accounting info Reconciliation Account Sort key Head office

Interest calculation Interest indicator Interest calculation frequency Last key date

Reference data Buying groupCompany Code Data Accounting Information

Company Code Data Payment TransactionsPayment data:Payment termsTolerance group

Automatic Payment Transactions:Payment methodsAlternative payerLockbox

Company Code Data CorrespondenceDunning data :Dunning procedureDunning recipient

Correspondence :Account numberat customerCustomer user

Paymentnotices to :CustomerSalesAccountingLegal

Company Code Data InsuranceExport creditinsurance :Policy numberInstitution numberAmount insuredValid untilLead monthsDeductible

Sales Data Sales areaSales order :Sales districtSales officeSales groupOrder probabilityItem proposalAccount at customerPricing /Statistics:Price groupCustomer pricing procedurePrice list typeCustomer statistical group

S & D Data ShippingShipping : Delivery priorityShipping conditionsDelivering plantOrder combinationBatch split allowed

Partial Delivery:Complete deliveryPartial delivery of itemMaximum part deliveries

S&D Data BillingBilling section :Manual invoice maint.RebatePricingBilling scheduleInvoice list schedule

Delivery andpayment terms :IncotermsPayment terms

Accounting :Account assignment group

Taxes: Tax requirements for the customer

S&D Data Partner functionsThe different partners are assigned

SPSold-to-party BP Bill-to-party PY Payer SH Ship-to-party additional Partner function(s)

Assigning Additional Partners Siesta Baseball League - Vera Cruz, NM Sold-to: 10018Bill-to: 10018Payer: 10018Ship-to: 10018 Siesta Baseball League - Vera Cruz, NM Sold-to: 10018Bill-to: 10018Payer: 10018Ship-to: 10018Ship-to: 10249 - Bakersfield, CASold-toPayerShip-toBill-toShip-to

Sales & Distribution- Business Partners -

Business PartnersDefines all of the parties involved in a business transaction and differentiates between their roles customer, carrier, employees, customer contact, etc.Through customizing the system automatically assigns partners to the customer master and to transactions

Business PartnersThe system creates these four business partners by default. All four are required.

All four may be the same or may be different.

Since these are automatically assigned partners you may need to add additional partners to carry out your business transactions.

Business partners Sold-toCustomer that orders the goodsCan perform all primary partner functions sold-to, ship-to, payer, bill-toPrimary type of business partnerCannot be linked to other sold-to partnersSold-toShip-toBill-toPayer

Business partners Ship-toParty that receives the goodsCan be created as an independent partner and linked to one or more sold-to partners Sold-toShip-toBill-toPayer

Business partners Bill-toParty that receives the invoiceCan be created as an independent partner and linked to one or more sold-to partnersSold-toShip-toBill-toPayer

Business partners PayerParty that sends the paymentCan be created as an independent partner and linked to one or more sold-to partnersSold-toShip-toBill-toPayer

Sold-toBill-toPayerSold-to

Sales & Distribution- Pricing -

PricingWorld-class functionalityHighly customizable & extendibleOne of the most complex features of SAPUsed to determine the net price for a material or an order

Pricing ProcessStandard pricing calculates the gross price, then applies discounts, surcharges and applicable taxes to arrive at the final price final price = gross price - discounts + surcharges + taxes Cost-plus pricing determines the base cost and applies the appropriate discounts, surcharges and taxes final price = cost - discounts + surcharges + taxes

Pricing ComponentsPricing is based on a matrix of predefined and custom elementsDelivered element groups (a.k.a. conditions)PricesDiscounts & SurchargesFreightTaxes

Pricing ProcedureIn short, the mechanism used to arrive at the final priceConsiders all of the applicable pricing conditions, e.g. material price, customer discountIs assigned by: sales area, sold-to party and sales document type (e.g. sales order)

Pricing ProcedureThe pricing procedure uses what SAP calls the condition technique. The pricing condition technique starts with the:Pricing Procedure which looks at Conditions which useAccess Sequences which accessesCondition tables which point toA price, discount or other condition ($)

R/3 Pricing ProcessUNIFORM

Price AgreementsSimple price agreementsproductcustomercustomer & materialcustomer group & materialDetailed price agreementspricing scalesrebatescustomer expected price

Customer Material Info. Record Item Proposal Listing & Exclusion Product Substitution

Customer/Material Info. RecordDefines a customer alias for a material & description, for example: Material # : GloveCustomer # : Pastime GloveCan further define attributes of the material, shipping and partial delivery information specific to the product and customerReferenced in the sales order using the Ordering Party overview

Item ProposalUsed to define frequently ordered combinations or special assortments of products and quantitiesEither products or products with quantities can be selected during order entryAn item proposal can be defined for a customer via the customer master record

Material Listing & ExclusionUsed to control what products are available for a customer or groupMaterial Listing defines products that can be sold to a customerMaterial Exclusion defines products that cannot be sold to a customer

Product Substitution Material DeterminationEnables automatic or manual substitution of materials during sales order processingExamples: substitute a standard product with a promotional materialsubstitute based on a customer preferencesubstitute based on selection list (manual)

Customizing For Transactions Shipping FunctionsShipping Point DeterminationThe shipping point is determined for each line item based on the shipping point determination shipping point = shipping condition + loading group + delivering plant

Customizing For Transactions Shipping FunctionsRoute DefinitionRoute to be traveled and the transit time Generic routes can be used to simply define transit time Route Determination Proposed route = shipping point + destination country + transportation zone + shipping condition

Sales & Distribution- Transactions -

InquiryCredit MemoReturnsQuotationSales OrderCash SaleRush OrderConsignmentContractSchedulingAgreementDebit MemoReturnablePackaging

Order Processing FunctionalityDelivery schedulingAvailability checkTransfer of requirements to MRPPricingCredit checkShipping point & route determinationForeign trade & license processingDocument flow

Delivery SchedulingAutomatic scheduling of essential shipping activities ... Calculated using defined activity times ...Resulting in scheduled activity dates Determined using backward and forward scheduling rules

Delivery SchedulingStructure of sales documentsHeaderLine item # 1Line Item # 2Schedule line # 1Schedule line # 1Schedule line # 2

Delivery Scheduling TerminologyTransportation lead time time required to schedule transportationPick/Pack time time required for picking and packingLoad time time required to loadTransit time time required to transport goods from shipping point to ship-to

RequestedDelv. DateGoodsIssueLoadingMaterialAvailabilityOrderDateTransp.Sched.TransitTime(2 days)LoadingTime(1 day)Pick & PackTime (2 days)Transp.Sched.Time(1 day)25

OrderDateTransitTime(2 days)LoadingTime(1 day)Transp.Sched.Time(1 day)NewDelv. Date27th27th28th29th31st26th271

Availability CheckDetermines the material availability dateConsiders inward and outward movement of inventory customizableInfluences partial deliveries byproposing a quantity that can be delivered on the requested date (complete delivery)determines the earliest date for full deliverydetermines the number and dates for partial deliveries to fulfill the order

Availability CheckIn determining the material availability date the system can include specific stocks if selected, such as:Safety stockStock in transferQuality inspection stockBlocked stockRestricted use stock

Transfer of Requirements to MRPOrdered quantities are passed to MRP (MM)Controlled by the schedule line categoryBlocking of documents can affect requirements passing delivery block

Credit CheckEfficient means to implement credit managementIntegrated with FI via credit control areaAutomatically alerts when a credit check failsComprehensive credit management reporting

Shipping Point & Route DeterminationA shipping point is determined for each line item shipping point determinationA delivery can only be processed from one shipping pointRoutes - route to be traveled & transit time are determined using customized rulesRoutes can be used to simply define transit time

Foreign Trade & License ProcessingPredefined trade areas NAFTA, EUAutomated reporting for trade areasAutomated controlslicense managementembargo listscontrol by customer, country, product, point in time

Shipping OverviewComprehensive functionality to support picking, packing and loading functionsWork list and deadline monitoringFunctions with backorder processingTightly coupled to the MM and FI modulesFacility for transportation management

Shipping OverviewOrderCombinationOrderPartialDelivery

Shipping OverviewDelivery creation activitieschecks order and materials to determine if a delivery is possible delivery block, incompletenessconfirms availabilityconfirms export/foreign trade requirements determines total weight & volume

Shipping OverviewDelivery creation activitiesgenerates packing proposalconsiders partial deliveries updates route assignmentassigns picking locationdetermines batchesupdates sales order status, delivery qty

Deliveries & Delivery NotesThe Delivery NoteInitiates the delivery processControl mechanism for the processChanges to delivery are allowable - products, quantitiesDeliveryNotePickingPackingLoadingPost GoodsIssueStatus

Delivery Due ListProduces a work-list of deliveriesEncompasses deliveries and transfersCan be scheduled to run in batchAutomatically combines deliveries

Picking Quantities based on deliveryAssigned date when picking should beginAutomated storage location assignmentSupports serial number tracking and batch managementIntegrated with Warehouse Management (WM)

PackingIdentifies which packaging is to be used for specified productsIdentifies and updates accounts associated with returnable packagingTracks the packed product by containerInsures weight/volume restrictions are enforced

Goods IssueEvent that indicates the change in ownership of the productsReduces inventoryAutomatically updates the G/L accountsEnds the shipping process and prevents changes to the shipping documents

Goods Issue

Billing OverviewAutomated invoicing based on sales orders and/or deliveriesFunctionality for processing credit/debit memos and rebatesIntegration with FI & CO-PAUpdates customers credit data Can create pro forma invoices

Automatic Account AssignmentDefines the G/L accounts that billing entries are posted to revenue, deduction, freight chargesCust Acct. Grp.01ApplicationVSales Org.SOxxKOFIChart of AccountsCHRTFromTableFromSalesDoc.Account KeyERLFrom PricingProc Condition Type610000From Table G/L AccountFrom CustomerMaster FromSalesDoc.FromSalesDoc.

Billing DocumentsExplicitly specify documentsBilling due list builds a worklist of invoices that should be generated Automatic posting to FI

Billing DocumentsGeneralledgerA/R recon.2000

Billing PlansPeriodic total amount for a planned billing periodMilestone distributing the total amount over multiple billing dates - typically used with the project system (PS)Installment evenly proportioned amounts and defined payment datesResource related consumed resources such as service or consulting

Billing Description%ValueBillingMilestoneBillingdateblockstatus11/20/96Contract1030,000 - x x01/20/97Assembly40 120,000 - x x04/20/97Operational40 120,000 x x05/20/97Acceptance1030,000 x x06/20/97Final invoice-- - - xSalesOrderBillingPlan

Contracts Schedule Agreements

ContractsDefined quantities and validity period for a customerThe contract is fulfilled by orders placed against the contract - release ordersContracts are automatically updated through release order processingPricing can be assigned to a contract

ContractTarget Qty: 900Order Qty: 700ContractTarget Qty: 900Order Qty: 750...Release OrderOrder Qty: 200Release OrderOrder Qty: 150

Scheduling AgreementsDefines specific product quantities and delivery dates for a customerSchedule lines and processed through standard delivery processingAvailability check is performed during creation and quantities are passed to MRPSystem automatically updates delivered quantities

Scheduling Agreement

DateQty05/1510006/1510007/1520008/15300

Backorder ProcessingRescheduling

BackordersBackorder processingdetermines which orders have unconfirmed quantities by customer or materialsort the orders according to priorityassign available stock to outstanding orders or reassign confirmed quantities to high-profile orders

BackordersRescheduling updates the orders with the results of the availability checkcan be used to manage the distribution of available inventory when demand is greater than supplyBest if run in batch mode, rescheduling can be very time consuming

OrderDeliveryInvoiceReturnsDeliveryReturnCreditMemo123Return toInventory

Customer ReturnsReturns documentBilling block can be proposedUse the Order reason field to identify the reason for the returnFull access to pricing and ability to re-priceReturn deliveryIssues a goods receipt to place material into inventory

Customer ReturnsCredit memoBilling block must be cleared from ReturnPosts to FICan be processed in batch (background)Can be processed collectively (grouped)

Communication OutputOutput traditional forms or electronic communications produced for internal or external partnersAssigned to business partners & sales documentsDefinable media EDI, fax, printHighly customizable Sapscript

Communication TextTexts are used for internal and external communicationCreated for business partners, materials, header or item level of sales documents order, delivery, billing, picking lists

SIS OverviewFlexible information system designed to support business planning, forecasting and reportingPre-defined catalog of performance measures and reportsOn-demand access to reports and exceptionsData maintained in a separate database

Logistics Information SystemInventory ManagementPurchasingSales and DistributionProductionPlant MaintenanceQuality Management

Inventory Information System Standard AnalysisMaterialPlantStorage LocationMRP ControllerMaterial Groupings

Purchasing Information System Standard AnalysisMaterialVendorMaterial GroupPurchasing GroupPurchasing Documents

Sales Information System Standard Analysis5 Pre-defined drill-down reportsCustomerMaterialSales OrganizationShipping PointSD Documents

Production Information System Standard AnalysisProduct GroupMaterialWork CenterProduction Resources and Tools

Reporting ToolsValue display - absolute or percentageTop N - top 10, top 100, etc.Sorted - ascending or descendingABCClassificationGraphics - 2D, 3D

************************************Base Unit of Measure = EASales Unit of Measue = BOX (Table: 1 BOX = 20 EA)Delivery Unit of Measure = PAL (Table: 1 PAL = 12 BOX)

**Item Category Group + Document Type = Item Category(Item Category Group is freely definable in Controlling - Product Cost Controlling - Product Cost by Sales Order - Control of Sales-Order-Related Production - Selection of Requirements Type Through SD Item Category - Check Item Category Groups).Item Categories defined in (same path) - Check Item Categories.Table that links: Item Categroy Groups with Document Types is populated in (same path) - Assign Item Categories.

Item Category dettermines how a specific item is processed by system. E.g. a text item is not relevant for pricing.*Material Pricing Group: A way to group materials to which you want to apply he same conditions.

Item Category Group + Document Type = Item Category(Item Category Group is freely definable in Controlling - Product Cost Controlling - Product Cost by Sales Order - Control of Sales-Order-Related Production - Selection of Requirements Type Through SD Item Category - Check Item Category Groups).Item Categories defined in (same path) - Check Item Categories.Table that links: Item Categroy Groups with Document Types is populated in (same path) - Assign Item Categories.

Item Category determines how a specific item is processed by system. E.g. a text item is not relevant for pricing.

*****AddressName: Name of the customer.Search Term: A method to find your customer by match-codes. Street:Optional entry.City:Mandatory entry.Postal Code: Mandatory entry.Country:Mandatory entry.

CommunicationLanguage keyMandatory entry

*Account control

Vendor If the Customer is a Vendor as well, enter the Vendor number here. Group key Freely definable key for reporting

Tax information

Tax code 1Number, with which the customer reports to the tax authorities.

Tax code 2Number, with which the customer reports to the tax authorities. Fiscal addressAccount number of the master record containing the fiscal address.

Tax information

County codeKey for county taxes.City codeKey is used for city taxes.Tax jurisdiction codeThis code is used in the US to determine tax rates.

Reference data / area

IndustryFreely definable name for a group of companies (e.g.trade, manufacturing).Transport ZoneRegion, where the ship-to party is located.

*

Nielsen IDNielsen indicator. The regional division of the company according to the Nielsen Institute, allows market analysis of your market by the A.C. Nielsen Company.

Customer classificationFreely definable customer classification field.

IndustryBranch of industry classification of customer.

Industry code 1 Standard Industry Codes (SIC).Operating figures

Annual salesAnnual sales in currency in year.

Number of employeesNumber of employees in year.

Fiscal year variantThe fiscal year variant of the company.

Sales prospecting

Legal statusA coding of the legal status of the company i.e. Limited, Incorporated.

*CountryCountry.Bank KeyCountry-specific bank key.Account holderName of account holder, if different from customer name.Bank AccountNumber, under which the account is managed at the bank.Control KeyThis field has different uses in different countries. In the US, this number is used to identify checking vs. savings account.CollectionThis checkmark is selected, when the customer allows for direct payment collection through the bank.

*

Unloading pointThe customer point at which deliveries are to be unloaded.Customer calendarDefines the factory calendar that your customer uses, specifying days on which deliveries will be accepted.Unloading point defaultIf more than one unloading point is specified, this check box is used to identify which unloading point is to be defaulted.Goods receiving hours Customer specific schedule of receiving hours.*Country key for exportCountry key for the country that placed this customer on the boycott list.control of customer

Table of Denial Orders Check mark indicator for customer who is listed in the Table of Denial Orders list. (US)list (TDO)

TDO dateDate, on which the customer was last checked on the TDO list.

Special Designated List of individuals and companies that US companies shouldnt trade with or only on a limited basis. Nationals list (SDN)

SDN dateLast check date for customer on SDN list

BoycottCheck mark for customers on your companys boycott list.Boycott dateDate, on which the customer was last checked on the company boycott list.

Mainly civilian usageIndicators for customers product usage.Mainly military usageIndicators for customers product usage.

ClassificationIndicators for: Chemical/Biological Warfare, Nuclear Nonproliferation, National security and Missile technology.

*NameName of contact.

Telephone1First telephone number of the contact.

DepartmentDescription of the department of the contact for internal purposes.

First nameFirst name of contact

Form of address e.g. Mr., Ms.

FunctionJob function of contact.*Reconciliation AccountReconciliation accountSort keyThis field indicates the standard sort sequence for the display of the line items.Head officeThis field contains the account number of the head office.

Interest calculationInterest indicatorCheckmark for automatic interest calculation.Interest calculation frequencyFrequency of automatic interest calculation (in months). Last key dateSystem generated date of last interest calculation.

Reference dataBuying groupNumber of buying group (if applicable).

*Payment termsPayment terms including optional cash discount.Tolerance groupFreely definable group term for the business partner, customer and vendor, which determines the amount up to which payment differences are posted automatically to expense or revenue accounts when clearing items.

Record payment historyIndicator, which determines that the payment history of this customer is to be recorded.

Payment methodsList of payment method(s) for automatic payments to this customer/vendor.

Alternative payerAccount number for alternative payer, if bank collections are not to made via the customers account.

LockboxLockbox identification, to which customer is to make payments.

*Dunning data

Dunning procedureKey for dunning procedure used.Dunning recipientAccount number of recipient of dunning letters.

Dunning levelSystem generated entry, which indicates dunning level reached by the last dunning run.

Last dunned Date of last dunning notice to this customer.

*Correspondence

Account at customerAccount number our company is listed under at the customer.

Account statementIndicator ID, which states when to create periodic account statements for this accountCustomer userName of accounting contact at customer.

Payment notices to(Indicators) Customer (with or without cleared items), Sales, Accounting, Legal department.

*Sales districtRegion where customer is located. Sales officeYour branch office or sales department that has responsibility for sales in a certain regionSales groupSub section of a sales office. Group of sales people.Order probabilityStatistical value based on the percentage set in the document type master record and the percentage set in the customer master record.Item proposalDefault valueAccount at customerAccount number, our company is listed under at customer.Price groupGrouping of customers for pricing purposes

Customerpricing procedureDetermines, together with other values, the pricing procedure for this customer.

Price list type Grouping of customers for pricing purposes

Customer statistical groupIndicates, which data will be updated in the Logistics Information System.

*Delivery priorityAllows deliveries to be processed based on different priorities.

Shipping conditionsDetermines, how the customer in general wants the goods to be shipped.

Delivering plantPlant, from which goods are (default) delivered to the customer.

Order combinationIndicator, set when customer allows for different orders to be combined for delivery.

Partial delivery dataComplete deliveryIndicator, set for customers, which dont allow for partial deliveries to take place.

Maximum part deliveriesEnter here the number of partial deliveries allowed by this customer. (Maximum 9).

General transportation dataTransport zoneLocation zone of ship-to party

Route determination = shipping conditions + transportation group + transportation zone

Transportation time defined per Route in IMG

*Billing section

Manual invoice maintenanceIndicates, if invoice should be printed for further manual processing.

RebateIndicates, if customer is eligible for rebates.

Billing scheduleIdentifies the calendar, which determines the billing schedule for this customer.

Delivery and payment terms

Incoterms 1Assigns transportation responsibilities and ownership transfer.Incoterms 2Additional information.Payment terms Payment terms including optional cash discount.

Accounting

Account assignmentgroupDetermines the revenue accounts for this customers sales transactions.

Tax dataCountryCountryTax categoryTaxes, applicable to this materialTax classificationtaxable or exempt

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