Relationships at WorkDr Seán Ruth

www.seanruth.com

Building close relationships Thinking together Listening and sharing Supporting each other around struggles Developing each person’s individual leadership Encouraging each person to take initiative

Collaborative Leadership

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All effective leadership rests on building solid one-to-one relationships with people

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Leadership Principle

Isolation

Lack of safety

Two Major Blocks

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Building Relationships Keep close contact Listen Encourage, appreciate, praise Catch people doing things right Don’t use criticism or blame Put the effort in when times are good

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Whenever you see someone behave rigidly, inflexibly or inappropriately, almost invariably you are dealing with someone who, at that point, is under stress or is in the grip of some painful or negative feelings

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Rule of Thumb

Effects of Stress Thinking shuts down

Judgement gets distorted

Rigid, unthinking, automatic reaction

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Attacks

Correcting a mistake Getting attention Acting out accumulated hurt

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Options Avoid it Pretend not to notice Do not discuss it Interrupt it Show the hurt Structure it out Go after the person in between attacks

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Meetings Give people equal time to talk No one speak twice until everyone has spoken at least

once Focus on listening and understanding Hold discussion till all have spoken Simple questions - positive & negative Talk from personal point of view Confidentiality © Seán Ruth

It is possible to prepare for the future without knowing what it will be. The primary way to prepare for the unknown is to attend to the quality of our relationships, to how well we know and trust one another …

Nothing else works, no new tools or technical applications, no redesigned organisational chart. The solution is each other. If we can rely on one another, we can cope with almost anything.

Margaret Wheatley

Change and Relationships

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