Rahul Koul12036

Analysis of Recruitment & selection in IBM

Manpower

• Established: 1948• CEO: Jeffrey A. Joerres• World Headquarters: Milwaukee, USA• Total revenue: $68.2 million• Fortune U.S. and Global Rank: 140• Locations: 3900 offices in 80 countries• Services: Recruitments, WRP, Business development,

Staffing

Recruitment and Selection

“First got the right people on the bus, the wrong people off the bus, and the right people in the right seats – and then they figured out where to drive it.”

Research Methodology

• Sampling Size:- 30• Sampling Technique:- Random• Sampling Instrument:- Questionnaire

Primary DataSecondary Data

Objective

Challenges faced by recruiters in recruiting candidates

Why declining rate in selection of candidates

Candidates not joining BPO sector

Aspects on which candidates not willing to join IBM

What is your profile?

Fresher Working with org.

Was working None of the above

0

5

10

15

20

25

30

35

30 30 30 30

21

5 4

0

No. of respondantsActual respondants

What is your qualification?

10th 10+2 Computer Degree

Others0

5

10

15

20

25

30

35

30 30 30 30

810

3

9

No. of respondantsActual respondants

Are you interested in Gurgaon location?

Yes No0

5

10

15

20

25

30

35

30 30

12

18No.of respondantsActual Respondants

Will you work for Salary of 10,000?

Yes No0

5

10

15

20

25

30

35

30 30

12

18No. of respondantsActual respondants

Are you interested in BPO sector?

Yes No0

5

10

15

20

25

30

35

30 30

10

20

No. of respondantsActual respondants

Which Shift is best suitable to you?

Day Night Day/Night None of the above

0

5

10

15

20

25

30

35

30 30 30 30

74

7

12

No. of respondantsActual respondants

For what profile are you Interested?

Direct Process

Voice Process Backend Process

All of above0

5

10

15

20

25

30

35

30 30 30 30

4 4

14

8

No. of respondantsActual respondants

Findings

Availability of fresher's but

qualification are not matching

Candidates having Salary and

Location issue

Profile doesn’t match with the

needs of candidates

Shift issue is major problem for not

joining BPO

Suggestions

More portals & References on CIF

Hiring form preferred location

Preference to knocked out candidates

Timing schedule should be informed

Limitations

Busy Schedule Time Duration

Awareness of BPO

Less Respondents

Conclusion

There is a new period of growth in the BPO industry. It is also a win-win situation for candidates. Hence candidates not having quality must take a start from the BPO sector.