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A centre of expertise in digital information management www.ukoln.ac.u k www.bath.ac.u k 1 UKOLN is supported by: Preservation for the Next Generation Marieke Guy, UKOLN Internet Librarian International 16 th October 2008 Resources tagged with jisc-powr on Delicious

Preservation for the Next Generation

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Presentation given by Marieke Guy on "Preservation for the Next Generation" at the Internet Librarian International 2008 conference held at the Novotel London West, London on 16th October 2008.

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Page 1: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk1

UKOLN is supported by:

Preservation for the Next Generation

Marieke Guy, UKOLN Internet Librarian International

16th October 2008

Resources tagged with jisc-powr on DeliciousResources tagged with jisc-powr on Delicious

Page 2: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk2

Digital Preservation…

“The most threatened documents in modern archives are usually not the oldest, but the newest.”

The Social Life of Information by John Seely Brown and Paul Duguid

Page 3: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk3

Why Web Sites?

• Recognised strategic importance of Web sites• To protect your institution

– Legal reasons– Audit and authenticity

• To be forward thinking• To save you money and embarrassment• Responsibility to staff and users

– Uniqueness– Heritage

Page 4: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk4

The JISC PoWR Project

• JISC Preservation of Web Resources project• Focus on digital preservation issues of relevance to UK

HE/FE Web management community • 5 months (May – September 2008)• 2 partners: UKOLN and ULCC + friendly lawyer• Identify, share and seek to embed best practices• 3 Workshops: London, Aberdeen, Manchester• Key resources: briefing papers, case studies and handbook• Uses a blog as its user engagement and dissemination

channel. See: <http://jiscpowr.jiscinvolve.org/>

Page 5: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk5

Concerns…

• Risks identified in joint UKOLN/ULCC’s submission for the JISC PoWR project: – Institutions wouldn’t be sufficiently interested in the

preservation of Web resources– The complexities (technical, policy, resourcing, legal, …)

would be sufficient to de-motivate institutions– Tensions between the priorities of the different interested

parties

Page 6: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk6

Challenges…

• Low priority• Unsure on whose responsibility it is• Complicated – Web is big, transient, dynamic• Gap of understanding between different communities• What do we preserve? Selection decisions• What makes a Web site (bits or essence)?• Technical issues and dependencies• Legal issues• Is it worth preserving anyway?• Web 2.0

Page 7: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk7

Feedback from First Workshop

“The challenges are significant, especially in terms of how to preserve Web resources….The workshop’s core message to practitioners was therefore to start building an internal network amongst relevant practitioners as advice and guidance emerge.

My thinking about this matter was certainly stimulated and I look forward to the next two workshops, and the handbook that will result. Web preservation is an issue which was always important but now grows increasingly urgent.”

Preservation of Web Resources: Making a Start, Stephen Emmott, Ariadne (56) Jul 2008

Preservation of Web Resources: Making a Start, Stephen Emmott, Ariadne (56) Jul 2008

Page 8: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk8 Courtesy of FlickrCourtesy of Flickr

Stereotypes…Stereotypes…

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A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk9

Web Managers?

• Young Gen x, got pink hair and body piercings• Familiar with technology• Keen to create new things, like making mashups!• Good at dealing with expectations• Good communications skills• Interested in information, getting information out there• Want to be open…• Web presence gets bigger by the day• Tensions with IT services…won’t let them experiment• Not bothered about preservation

Page 10: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk10

Records Managers?• Pessimistic – deal with planning for the worst imaginable

contingencies • Sensible approach, risk management approach• Flexible, good communication and negotiation skills• Comfort with new technologies?• Afraid of IT, content to let it remain a mystery• Set in their ways (Rethinking RM for Web 2.0 world – Bailey)• Want to be closed…• Like to define their work by record/information• Interested (primarily) in management of records, procedures,

preservation (and destruction) of records• RMs are lower than librarians? – RMS Bulletin

Page 11: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk11

What about Librarians?

• Do you have something to offer to Web resource preservation?

• Quite the ones who end up doing the work

Page 12: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk12

Web Specialist

University Archivist, Records Manager and FOI Co-ordinator Lizzie Richmond

Head of Web ServicesAlison Wildish

•Archivist

•Background in collection cataloguing and archival administration and conservation

•Paper environment

•Responsible to the archives – keep them safe and accessible for the future

•Web specialist

•Background in information technology, web design and development, communication and marketing

•Digital environment

•Responsible to the user – keep things up to date and useful

Acknowledgements to Wildish and Richmond:<http://www.slideshare.net/jiscpowr/jiscpowr-wildish>

Acknowledgements to Wildish and Richmond:<http://www.slideshare.net/jiscpowr/jiscpowr-wildish>

Page 13: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk13

Marieke Guy and Brian Kelly (UKOLN):

We’re doing these workshops on Web Preservation and

wondered if you’d be willing to give us a case study about the approach from the University of

Bath…

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A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk14

University Archivist, Records Manager and FOI Co-ordinator

Oh no… not this again!

Why me? This sounds technical… I’m a paper person

I have enough trouble trying to preserve hard copy records without having to worry about the web

I can see the value in theory, but in practice it’s too huge

I guess it might be a good idea, but no one much cares what I think

I am interested though…

Now

and t

he p

ast

Page 15: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk15

Web Specialist

Head of Web Services

EEEEEEEEEEKKKKKKKK!!!

In all honesty it isn’t interesting to me…

We struggle to keep the site current – never mind thinking about preserving the old stuff

I am future watching… need to know what to bring in not how to keep hold of the past

Why is it something I should think about now?

I’m not really that interested

Now

and t

he f

utu

re

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A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk16

1953

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www.ukoln.ac.uk www.bath.ac.uk17

1960

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A centre of expertise in digital information management

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1970

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1985

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1991

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1994

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1999

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A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk23

2001

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A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk24

2004

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A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk25

2008

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The Web Equivalent

• So what is the Web equivalent of the printed prospectus?

• Your Home page?

• It is your institution’s anniversary and your director would like an example of how the institution’s Web site has developed since launch

• Currently only anecdotal evidence/tacit knowledge– CMS brought in, search added– Changes in navigation, branding– Accessibility, language, content– Interactive elements, multimedia

• We can use the Internet Archive’s Way Back machine!

Page 27: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk27

The University of Bath Home Page

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A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk28

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Institutional Web Page History• We captured screen images from the Internet Archive of the

home page since 1997• Used FireFox Piclens extension to produce an interactive

gallery of the images• Created a video with commentary providing reflections on the

changes to the home page• This allowed us to draw parallels with the real world example• Used as a scenario for first workshop (it’s the University’s

anniversary) • To illustrate one approach – use of a third party service

(Internet Archive) – issues?• To illustrate preservation of the user experience (as opposed

to the underlying data)

Page 30: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk30

What about Web 2.0?

• The JISC PoWR project explicitly sought to engage with the preservation implications of Web 2.0

• The project has used blogs and wikis to support its work• Implications of Web 2.0 for Web site preservation:

– Use of 3rd party services – Content = collaboration and communication– Richer diversity of services (not just a file on a

filestore/CMS/database)– More complex IPR issues

• Project looked at Wikis, blogs, reuse of data, disposable data, slideshare

Page 31: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk31

One Example: Blogs• How might you migrate the

contents of a blog • This question was raised by

Casey Leaver, shortly before leaving Warwick University

• She migrated her blog from blogs at Warwick Univ to Wordpress

• Note, though, that not all data was transferred (e.g. title, but not contents) so there’s a need to check transfer mechanisms

• See also Derek Morrison, Auricle

http://caseyleaver.wordpress.com/2008/02/20/the-spirit-of-web-20/

Page 32: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

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What PoWR Recommends

• Preservation is possible!– Not everything– Not every version of every resource– Not forever– Not perfect

• Manage your resources• Protect your resources• Keep some of them permanently

Page 33: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk33

Approaches

• Business as usual• Policy review• Quick wins• A finite solution• A strategic approach• Convince the decision-makers

– Think about internal and external drivers

– Include Web Preservation in policy– Preservation-friendly features in future procurements– Resources to manage capture and curation of resources

Page 34: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

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Stoppers• We need to consult lots of other people from different

backgrounds, some of whom I don't know very well, and we don’t have a shared language

• We'll need to form a virtual committee or task force to get this done

• We need to take it to the very top of the Institution and they probably won't listen

• We need to write a persuasive case and it's going to make me very unpopular

• We'll need to buy, implement, and learn new software• It's going to cost a lot of money• People will have to change what they're doing• We need to gather evidence of who would be affected by data

loss, and why• We need to do risk analysis• We need to do change management

Page 35: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

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Starters: Effecting Change• Use the Handbook and the drivers listed• Use the Espida approach - outcomes• You can get quick results by running a pilot project,

especially if it's very selective• Web harvesting software is open-source (i.e. free)• You could set up a regular harvest of the Institution's website

with little or no disruption• Consulting a few people is an easy way to get results, and

not the same as establishing a virtual committee

Page 36: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk36

Starting Point

• What Web resources have you got? Where are they? Why have you got them? Who wants them? For how long?

• Ways of finding out include a survey, research, ask your DNS manager, Compile IAR

• Find your policies, assess them, strategic thinking• Appraise and select• Collaborate• Last step is the technology one - archive, domain harvesting

etc.

Page 37: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

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The Handbook

• Final copy now being proof read

• Creative Commons licence

Page 38: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk38

Rethinking Web Preservation

• Chris Rusbridge:I would argue that outcome-related phrases like "long term accessibility" or "usability over time" are better than the process-oriented phrase "digital preservation“

• How does this relate to JISC PoWR work? • Consider institutional:

– Lack of interest in “digital preservation”– Importance of use of services– Importance of reuse of services

• This needs to complement:– National approaches to Web preservation and

Web harvesting

Page 39: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk39

Web Specialist

University Archivist, Records Manager and FOI Co-ordinator Lizzie Richmond

Head of Web ServicesAlison Wildish

•Better informed about differences between printed and web records and their implications

•Recognition that web preservation should be addressed to avoid gap in University history

•This is worth doing•There’s a lot to think about•We’ll need to work together to succeed•We need a strategy because:

- its important at an institutional level- consistency of approach will be crucial- the line between publication and record is blurred

What have we learned?

Page 40: Preservation for the Next Generation

                                                             

A centre of expertise in digital information management

www.ukoln.ac.uk www.bath.ac.uk40

Conclusions

• JISC PoWR project has:– Helped to begin process of raising awareness on Web

preservation within institutions– Facilitated engagement with key stakeholders in a small

number of institutions– Produced examples of pragmatic approaches to

preservation of Web resources – Received feedback on the approaches– Produced draft handbook to share these approaches

more widely

The challenges of Web site preservation are only just beginningThe challenges of Web site preservation are only just beginning