What is the mission of the Office Administration Program?

What do office administrators do? What is medical office support? What are certificates? What do the classes look like? What is an articulation agreement? What is the future of office

administration?

The mission of the Office Administration Program is to be a recognized leader

in providing administrative

professionals to the community.

Office Assistant/Specialist

Administrative Assistant/Specialist

Customer Service Representative

Technical Office Assistant

Data Entry Office Manager Admitting Clerk Transcriptionist Virtual Assistant

Perform administrative duties in a medical, clinical, or healthcare facility› General office skills› Data processing› Office equipment operations› Medical recordkeeping› Medical/clinical office procedures

Emphasize basic business knowledge and foundation skills› Medical Office Support Certificate› Application Software Specialist

Certificate› Office Support Certificate› Administrative Virtual Assistant

Certificate

OAD 140 Office Procedures› International Travel

Project› Expectations of a

legal and medical office

› Financial Procedures› Records

Management› Service Learning

Project

OAD 220 Workplace Technologies› Tablet PC › Palm Z22, Blackberry› Olympus Recorder &

Podcasts› Digital Camera› Dragon Naturally Speaking

Voice Recognition Software› Adobe Acrobat for PDF

Photoshop Elements 6› Blogging› Access 2007

OAD 265 Medical Office Simulation› Schedule

appointments› Check in/out

patients› Bill patients and

insurances› Process payments› Set up medical

database

OAD 293 Office Administration Cooperative Experience› Work minimum of

150 hours › Complete

professional portfolio

Agreement between area high/vocational schools and Owens Community College

Credits given for acquiring sufficient level of knowledge and demonstrated skills

Money saved Time saved

Secretaries and administrative assistants held more than 4.2 million jobs in 2006, ranking it among the largest occupations in the U.S. economy

Secretaries and administrative assistants will have among the largest numbers of new jobs arise, about 362,000 over the 2006-16 period.

Earnings as of May 2006› Median annual earnings $27,450› Middle 50 percent earned between

$21,830 and $34,250› Lowest 10 percent earned less than

$17,560› Highest 10 percent earned more than

$41,550US Dept of Labor Statistics, Occupational Handbookwww.bls.gov

Owens Community College› www.owens.edu

International Association of Office Professionals› http://www.iaap-hq.org/

Office Team› http://www.officeteam.com/portal/site/ot-u

s

Occupational Outlook Handbook› http://www.bls.gov/oco/home.htm