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Inventory Management at SPAR -A retail Chain
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Inventory Management
At
Spar Hypermarket
Presented By
Ashish Sarolia
IMT Ghaziabad
INTRODUCTION
� Spar was founded in 1932 in the Dutch city
of Zoetermeer
� Headquarter is located at Amsterdam, Netherlands
� It is the world's largest independent voluntary retail
trading chain and largest food retail chain
� Total turnover is 40 billion dollar and operates in 34
countries
� Total Number of stores stood at 12500
� Employs more than 180000 persons worldwide
SPAR IN INDIA
� Spar has a joint venture with Landmark group
and works under the corporate name of MAX
hypermarkets India Pvt. ltd.
� Headquartered at Banglore
� Total stores in India – 13
� Store Format – Hypermarket and supermarket
� Uses 'EDLP' or 'Every Day Low Price' concept
SPAR
Food & Grocery General
Merchandising Electronics Textiles Max apparel
Major Divisions
Fresh Categories & Grocery
Dairy & Frozen
Fruits & Vegetable
Bakery & Concept
Meat & Poultry
Fish & seafood
Staples
Sub-Categories
FMCG
Cleaning Aids
Home Needs
Disposable Ware
Personal Products
Prep food Snack food
Beverages
Ready food
Liquor & Tobacco
Electronics
Home Appliances
Home Entertainment
Personal Entertainment
Telecom
IT
Personal Care
Textile
Basic Bedding
Bath Linen
Floorings
Home accessories
Curtains
Fashion Bedding
Other Accessory
Kitchen & Table Linen
INVENTORY MANAGEMENT
� Inventory - Goods and Materials that are
available in stock by a business
� Inventory Management-The process to maintain
optimum inventory to be able to meet business
requirements and avoid over or under inventory
that can impact the financial figures
PURPOSE OF INVENTORY MANAGEMENT
� How many units to be order
�When to order
� Keeping a sufficient amount of units so that
company don’t suffer from loss of business
� To provide better customer service by providing
them what they want at the time of demand
� Reducing operational cost by keeping optimal
quantity of stocks
INVENTORY PROCESS
Receiving
•To get the desired amount of quantity from Vendors
Handling
•To safekeeping the stock and protect it from any wear and tear
Placing
•To putting the stock on to the shelf in most customer friendly way
Selling
•Providing best customer service in terms of instant availability of products
MAIN TASKS OF INVENTORY MANAGEMENT
TEAM
� Daily Dump Report preparation – It is the report
which shows the daily waste happened in F&V,
Nonveg, Concept and Bakery department
� DDR includes Ideal dump percent for each sub-
category, Target for every day and target achieved
percent on each day
� Internal transfer report preparation and Internal
transfer checking – This is a report that includes
transfer of products between one department to
another within the store
CONTD..
� Daily Price change report preparation
� A,B,C count – Checking of the stock
� Checking the FIFO compliances
� Checking the PI(Point of Inventory)
� Stock Voucher creation- This contains the actual
stock quantity present in the physical form
� 90 days stock correction
�Moving and non-moving stock check
ADVANTAGE OF VARIOUS REPORTS AND
CHECKS
� DDR helps in better demand forecasting and also
helps in keep track of waste generation
� Internal transfer report helps in keeping the
inventory figures right and to show the internal
expenditure happening
� DPC helps in deciding better costing method
� FIFO checking helps in better customer service
and keeping track of near expiry products
� Stock vouchers shows the actual movement of
products
RECEIVING PROCESS
Receiving process for direct to store products
is intended to facilitate the Store DC/WH
Manager, Supervisor, CSA`s & Loss
Prevention Team to understand the various
attributes about proper receipts of the goods
that are delivered by the vendor directly at
the store for sales.
THE PROCESS
Ord
er
Pla
ced
Order Placed
Deli
very
Sch
ed
ule
Delivery Schedule
Ven
dor
Deli
ver
Vendor Deliver
CHECKING THE VALIDITY.
� Validity of Purchase Order
& Invoice brought in by the
vendor is checked.
� Gate pass issued with the
serial number in the order
of which the vendors stock
will be accepted.
� Details passed to the
receiving staff.
PO – PURCHASE ORDER VALIDITY
Invoice Quantity
Lower
Not Accepted
Excess Returned
to the Vendor
Signed off by Vendor &
Rec Sup
Invoice
corrected to the
available
quantity
Higher
Sent for GRN
CHECKING THE DISCREPANCY.
Discrepancy between PO and Invoice checked
by verifying both the document and are to
inform the security to call the vendor in the
order of the token number given.
Vendor is to unload the stock in the area
designated for receiving and the authorized
staffs are to check the stock for the following
before sending the PO & Invoice for GRN.
Quantity
MRP
Mfd Date
EAN Code
Damages
GRN(GOODS RECEIPT NOTE) PROCESS
� This is the process by which every invoice is feed into the system
� Software – Zensar Retail management System
� For every incoming invoice a TI(Transfer In) number is generated
� For every outgoing invoice a TO(Transfer Out) number is generated
� These documents adjusts the stock level of DC/WH and the store accordingly
� For damaged and expired products which is to be returned back to DC or vendor, a NRGP report is generated
� Every invoice generated have some reason code which shows the type of transaction
GRN PROCESS
PO(purchase order ) placed to the vendor
Vendor generates the invoice and sends a copy to store(PRD-pre receiving document )
Goods received at receivables area and invoice is matched
GRN number is generated, stock information updated into the system and goods are send to the shop floor
For any damaged or expiry product NRGP report generated .If return back agreement is there then send the product back to vendor otherwise send it to dump area
INVENTORY CATEGORIZATION
� Whole Inventory is being divided into 3 categories on the basis of Shrinkage and Importance
� F:\Mantri Mall - ABC Category List.xlsx
� *SKU(Stock Keeping Unit) – A unique identifier for each distinct product and service that can be purchased in business
Category
Name
Total No. of
SKU’s
Category
check period
Priority
A 218 Thrice in a
week
Highest
B 305 Weekly Medium
C 335 Once in 15 days Low
CONTD..
� Every Friday there is a promoter stock check
takes place
� 25th of every month there is a stock check for non
sellable products i.e. MAX division stock check
� Each SKU is checked on its intended date. The
checking process is as follows
Physical Stock Check
System Stock Check
Recheck Diff is
checked
Diff report
generated
RATIOS IN INVENTORY MANAGEMENT
� Stock turn-around ratio – measure of the number of
times inventory is sold or used in a time period
� Eg.
� Vendor Payout Ratio – measures the average
number of days a company takes to pay its suppliers
Category Name Inventory Turn
F&V 1-2 Days
FMCG 15 Days
Textile 1 Month
Category Name Vendor Payout Ratio
F&V 3-4 Days
FMCG 15 days
GM,Textile 2 months
ADVANTAGES OF INVENTORY MANAGEMENT
� Prevent shortages and service delays
� Track inventory levels in real time
� Optimize warehouse organization
� Fewer Missed Sales Opportunities
� Awareness of Discrepancies
DISADVANTAGES OF INVENTORY MANAGEMENT
� Cost incurred
�More complex system
MAJOR DIFFICULTIES IN INVENTORY
MANAGEMENT
� Difference in physical stock and system stock due
to various reason like Cross Billing and
Customer theft
� Faulty SKU codes and missing EAN codes
� Damaged and expired product handling
� Space constraints for storing SKU’s
�Wrong GRN generation
TYPES OF DAMAGES AND LOSSES
�Manufacturing Damages
� Transportation Damages
� Customer caused Damages
� Shrinkage
�Mishandling By the sales staff