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IFLAL2010 session 89 Thursday 12 Auguat 2010 at IFLA2010 in Gøteborg, Sweden
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Transforming the Public Libraries
Rolf HapelCitizens Services and LibrariesAarhus, Denmark
From institutions of the industrial ageto change agents for the networked society
The libraries of the industrial society
Democracy Free and equal access to
information
+ Education Support to the formal
education system
+ Culture Access to cultural heritage and
experiences
= Success 60 -70 % of population users
0
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1977
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2007
More than 50 % decrease of service points in Denmark since
1980!
Fewer libraries..
.
E-books – when?
Content suppliers+Tele companies+Device producers=A question of time!
High Internet penetration
Bandwith – broadband –wireless access
IT everywhere – ”pervasive computing”
Mobility and portable devices
Web 2.0 – social software
Information and Communication Technology
Web 2.0
New technology
From static html to dynamic xml
New datastructure
New mind-set
Producer = consumer
Undermining library autority?
Citizen = consumer
Increasing individualization
The political consumer
Self-reliant
Demand for quality
Leisure time is a limited resource
Reinventing the librarynew ways of professionalism
new productsnew alliances
new ways of funding
A well known strategy..
But the public sector is in a state of permanent crisis and the struggle for resources is awesome..
Send more money!
No more money –probably less!
What is innovation?
Innovation
Value – for the users
New
The Cha-Ordic model
Destruction Chaos Order Control
Dee Hock, 1993
ConvergentPhase
Small innovation
Big innovation
Phases of innovation
Rolf HapelSpring 2010
Innovation in libraries
The Net librariesVirtual libraries or subject portals
produced by Danish public and
research libraries in cooperation
Started 1999
Jointly operated by 39 public and 13 university research libraries
Chat function with pre-defined communication, software that allows librarian to ”take over” users screen
Training programme for library staff
Question and answering service
Started spring 2000
Editor based in Aarhus, production distributed
Cooperation with nationwide public service TV and radio broadcast
Fiction literature portal
Started april 2010 – brand new
All Danish libraries participate
Universe – basic figures and changing themes –also in the physical libraries
Palle’s Gift Shop
Presentation
Theme
Recommendations
Music Games
Polling Downloads
User commentsLibrary Adds
The libraries Net Music
Opening hours
My loans
New media
Recommendations
Top 10
News from the library
Events
Fees and fines
Search and holdSMS services
Contact
Smart phones
Loan Patterns – ”Wisdom of the Crowd”
From portals to services
Content in context
E-content from
the library:
E-books
E-sound books
Music
Film..
..inWebsites from e.g. educational institutions
The Danish Digital Library
Idea
to liberate data and information
to create relations between data
to make the users knowledge visible and useful
to place information in a meaningful context for the users
To use open source software and form communities for development
da
tab
ase
r
Normal data structure –information silos
Concept
The well(data repository)
O
Sources Application layer
O
m
Presentation
User transactions
Harvestingand
indexing
Digital photo frames
Mobile phones,pda’s
Info galleria
Music and film devices
PC’s, portable
The well
Åby Risskov
VibyKoltSelf service
Nearest future..
The hybrid library
• Multiple user interfaces
• “Intelligent” user support from the
environment
• Web-services: embedded elements in the
physical library connecting items and data
from the Internet (recommendation, something
similar, author portraits)
Inspiring physical spaces for learning,
searching, reading
Winner of Danish Design Award 2004Info Column, prototype
i-floor
Info Galleria
Story Surfer
Interactive TableBook front pages
GIS Table with RFID tagged content
Lib-PhoneRFID tags and Blue Tothconnected to content server
Early version…
Story HatPDA equippedReacts with rfid tags
The Laundry Game
”Rocking sheep”
The Story Chair
Interactive Wall
The Quibbler
Low TechBook Table
Innovation!
Writers’ workshops
Readers clubs
Public debate..
..talks..
..learning..
..and lectures
Access to information (1)
Access to information (2)
Access to information (3)
Access to information (4)
Building the future library
Online gaming
Outgoing activities
..and a great place for kids
