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Teamie Social & Mobile Learning Management System Overview & iDA Grant Information Social . Learning . Analytics

IDA CFC Sectoral Productivity 2013

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Page 1: IDA CFC Sectoral Productivity 2013

Teamie Social & Mobile Learning Management System

Overview & iDA Grant Information

Social . Learning . Analytics

Page 2: IDA CFC Sectoral Productivity 2013

Confidential

Table of Contents

1 Background

2 What is Teamie & its Benefits

3 Grant Terms & Conditions

4 Teamie Features & Implementation

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Page 3: IDA CFC Sectoral Productivity 2013

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Teamie is providing a solution for SMEs that wish to leverage on a Learning Management System as an enabler and obtain up to 70% grant funding from the

iDA

ICT solutions for the CFC shall enable SMEs to Increase Productivity of staff, Increase Customer Reach & Improve Customer Engagement, and/or Develop New

Lines of Business or Alternate Business Models

The Singapore iDA’s 2013 Call for Collaboration (CFC) aims to raise the productivity of SME by sectors using ICT solutions such as Learning Management

Systems (LMS)

Background

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Page 4: IDA CFC Sectoral Productivity 2013

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iDA Call-for-Collaboration

iDA CFC 2013 focused on

productivity benefits

Source: Slides presented by IDA on 22nd Aug 2013 at the Public briefing

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iDA CFC Support

Up to 70% of the costs will be funded

by the iDA

Source: Slides presented by IDA on 22nd Aug 2013 at the Public briefing

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Page 6: IDA CFC Sectoral Productivity 2013

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Table of Contents

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1 Background

2 What is Teamie & its Benefits

3 Grant Terms & Conditions

4 Teamie Features & Implementation

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Social, Mobile & Cloud are changing our World

Tablets & Smart Devices

Mobile Applications

Collaboration

Cloud Based Services

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The New Learning Paradigm

Next Generation

Learning

Social

Mobile

Cloud

Content

Traditional Training Social Learning

Classroom based Anytime Anywhere

Curriculum based Experience Based

Syndicated Content Personalized & User Generated Content

Teacher/Trainer Centric

Student/Learner Centric

Source: Teamie

Delivering Online Training goes beyond “accessing” content online, but needs to allow learners to interact and collaborate to learn together & learn effectively

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Gaps in Training & Education Training/Education Without

Learning Systems

Lacks centralized content repository & tracking system

Limited ability for instructors to gauge learner understanding after class

No forum for post-class Q&A, limited access to knowledge experts

Manual grading of assessments & tracking of results

Lack of mobile access to learning & notifications

Gaps in Existing or Legacy Learning Systems

Low usage & engagement

Non-intuitive UI difficult for instructors & learners

Maintaining multiple systems

Hardware maintenance & software upgrade costs

Expensive to configure for different workflows

Limited mobile access

Limited access to learning content & ability to customize content

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Introducing TeamieTeamie is a Social Learning Platform that

makes learning collaborative & fun, enables users to engage & learn, drives performance & behavior, and enhances communication

Social Collaboration

Portal

Learning Management

Tools

Analytics & Notifications

System

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Teamie Social Learning/Training Platform

Quick Navigation to Workspaces

Upload Resources & Assignments

Create an Engaging Social Learning Experience Through Sharing & Polling

Create a Learning Community &

Collaboration Teams

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Teamie Features Overview

Cloud-based Social & Mobile Learning Management Platform

Single Sign-OnBulk User ImportIntegrate with SIS/MISAnnouncementsManage ContentReports DashboardTeamie APIs And Many Others

Online ResourcesMultimedia ContentOnline AssessmentsAutomatic GradingRubrics Knowledge BankLearner ProfileAnd Many Others

Learning NetworkSocial WorkspacesIntuitive InterfaceShare Videos, Links,Docs & ImagesMobile AppsGamificationAnd Many Others

Improve Productivity

EnhancePerformance

Increase Engagement

AdministrationLearningSocial & Mobile

(Pay per use platform accessible via Web & Mobile Browsers and Android & iOS Apps)

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Teamie Value Proposition Learning made Engaging & Accessible

Users become part of a private social network that is structured for learning

Multiple systems in One Platform Collaboration & Communication, Learning Management, User Management &

Registration, Notifications & Reporting

Communicate & Notify Stakeholders Users get real-time access to their activities via Mobile & Web.

Notifications in-built.

Save your $ and no need to invest in hardware Pay-for-what-you-use subscription model delivered via the Cloud. No Capex. No

Hardware, maintenance or software upgrade hassles

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Table of Contents

1 Background

2 What is Teamie & its Benefits

3 Grant Terms & Conditions

4 Teamie Features & Implementation

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Page 15: IDA CFC Sectoral Productivity 2013

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iDA CFC Support

Enhance Learning & Collaboration

Increase Productivity

Transform your Organization

Teamie is an approved vendor for the iDA’s 2013 Sectoral Productivity Call-For-

Collaboration

The iDA will subsidize up to $15,260 for 2-years or up to 70%

of qualifying costs

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Qualifying for the iDA GrantSMEs & PEIs must meet the following criteria to qualify for iDA funding:

1. Each SME participating in the CFC shall be a legitimate entity registered in Singapore with the Accounting & Corporate Regulatory Authority (ACRA), or with the relevant government authorities.

2. A company is classified as an SME when it fulfills the criteria below: a. At least 30% local shareholding (by Singaporean or PR); and b. Not more than S$100 million group annual sales turnover; or not more than 200

employees under the group*3. The SME shall NOT participate in more than one Proposal for similar ICT solutions.

*Group sales & employee size is considered if the SME is part of a larger group that owns more than 50% stake in the SME or if the SME has more than 50% shareholding in a subsidiary company

**If the SME has applied for; or claimed any financial assistance under ISPRINT, SME Infocomm Package (SIP) or Accounting Software Assistance Scheme (ASAS), then the iDA will determine what remaining funds the SME is still eligible for.

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1. Client pays 1st year fees

2. Teamie starts implementation of site

3. Teamie & Client agree on Go-Live Date*

Grant Application Process

Agreement Payment Claims

1. Complete Self-Declaration Form

2. Client signs agreement with Teamie

3. iDA reviews eligibility

1. Teamie implements client site

2. Teamie conducts training

3. Client is eligible to submit claims after 6-months from Go-Live

1. Client submits bank statements with cleared cheque noted

2. Client supports usage reports (supplied by Teamie

3. iDA reimburses Client

*Go-Live Date will typically be within 4-weeks from start of implementation services

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Implementation

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Claims Timelines for 24-Month Grant

3-month extension to

file final claim

Go-Live Date: Start date of 24-month qualifying period

2nd Claim after 12-months

4th claim & End of 24-month

qualifying period

1-month prior to go

live: Implementat

ion & Training

*Claims can be filed every six months, but first claim cannot be filed until the 7th month of the qualifying period in order to document the first 6-months of usage.

1st Claim after 6-months

3rd Claim after 18-months

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FAQ’s

1. Can another company that we are partnered with use the solution?No. Applicant company can’t transfer the system

2. Can sole-proprietorships apply for the iDA grant?Yes, sole-proprietors can apply, as well as use personal cheques to pay Teamie.

3. Can start-ups apply for the iDA grant?Start-ups can also apply if they have already incorporated in Singapore and have an ACRA profile.

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Table of Contents

1 Background

2 What is Teamie & its Benefits

3 Grant Terms & Conditions

4 Teamie Features & Implementation

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Teamie Social Learning/Training Platform

Quick Navigation to Workspaces

Upload Resources & Assignments

Create an Engaging Social Learning Experience Through Sharing & Polling

Create a Learning Community &

Collaboration Teams

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Page 22: IDA CFC Sectoral Productivity 2013

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Enhance Collaboration Through SocialEngage Learners Through Posting, Sharing & Polling

Share Docs & Videos to Enrich Learning

Facilitate Discussions & Gain Insight into Learner Understanding

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Communicate with

Connections & Groups using Teamie Chat

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Improve Learning Content Delivery

View Discussions Relevant to Content. Track Lesson Access &

Progress

Move Learning Content Online for Anytime-Anywhere Access

Enhance Interactivity with Hyperlinked

Text & Videos

Upload Existing Content. View PDFs, Docs, Spreadsheets in Browser

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Increase Productivity With Online AssessmentsCreate Online Assessments

Capture Results of Offline Activities, Such As Presentations or On-The-Job

Evaluations

Objective Questions Are Auto-Graded & Instructor Can Immediately View Learner Results

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Efficiently Evaluate Essays & Reports

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In-Browser view & Commentary

View and Mark Essays or Reports Online

Quick Instructor Feedback Through Text or Audio

Recording

Create Customized Rubrics for Multi-Criteria

Evaluation

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Quickly Analyze Assessment Results

Immediately View Submissions & Scores for Auto-Graded

Objective Questions

Focus on Individual Learner Submissions

View Question-Level Statistics

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Manage Learning Curriculum Online

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Add Courses, Levels, Terms,

Teams, or Divisions Based

on Your Organization’s

Structure

Manage Learning Content Across the Organization

Re-use Assessments & Assignments

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Evaluate Learner ProgressTrack & Analyze Learner Progression

View Reports on Learner Progress in SCORM

Content

Add Individual Comments

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Luna Lopez

Priya Patil

Darren Meng Foo

Cloe Chung

Harold Pang

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Enhance Performance with AnalyticsReports Dashboards for

Organization, Module & Learner Performance

Social Activity & Assessment Performance Reports Provide a Holistic Evaluation of the

Learner

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Mobile Enable Your Organization

Android

Provide Anytime-Anywhere Access to Learning, Announcements & Results

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iOS iOS Android

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How do we deliver Teamie?

100% Cloud delivery model

No Hardware, No Software, No Maintenance

No Capex, Flexible Opex Pricing Models

Redundant & Secure Data Center Architecture (ISO27001)

Encrypted Data Transmission

Accessible through common Web Browsers or Mobile Apps

Mobile & Web notifications for urgent announcements/ issues

Access workspaces, content, social tools and notifications

Anytime Anywhere Access

Teamie provides a dedicated site & custom URL for client e.g. client.theteamie.com

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Advantages of Cloud

HTTPSUp to 256 bits encryption

Regular backups Compliant – SAS 70 Type II, PCI DSS Level 1, FISMA, ISO 27001

Business Continuity & Disaster Recovery

Auto-Scaling

Content Delivery Network

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Secure Platform

Injection

Broken Authentication &

Session Management

Insecure Cryptographic

Storage

Unvalidated Redirects & Forwards

Cross Site

Scripting

Insecure Direct Object Reference

Insufficient Transport Layer

Protection

Failure to Restrict URL Access

Security Misconfiguration

Cross Site Request Forgery

Teamie is built upon a rich set of APIs which mitigate common security risks like OWASP Top 10

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Security Measures

Strong database API layer to protect against SQL injection attacks; API functions for filtering output to prevent XSS attacks; Unique Form Tokens to protect against CSRF in POST requests

Up to 256 bits encryption to prevent “Man-in-the-middle” attacks using TLS 1.0, Camellia_256_CBC with SHA1 for message authentication and DHE_RSA as the key exchange mechanism

User passwords are salted and hashed using an algorithm based on Portable PHP Password Hashing Framework and sessions are destroyed upon login and logout

Login attempt limiters to implement flood control mechanism

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Timelines – Roll Out of Learning PlatformWeek 1 Week 2 – Week 3*

Kick-Off Set-up Test Train

1. Confirm workflows

2. Define specifications

3. Agree on Training Schedule

1. Set-up the site2. Configure the

platform as per specifications

1. Test different workflows

2. Deliver the site to the client for review and approval

1. Train the stakeholders

Go Live!

Kick-Off Meeting Training Sessions

*Timeline excludes integration with 3rd party systems and any other customizations

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Week 3 – Week 4 Week 3 – Week 4

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Account ManagementWe understand the complex needs of our clients and hence we appoint an Account Manager as a ‘Single Point of Contact’ for clients’ strategic and tactical needs.

Key Duties of Account Manager

• Make sure that clients transition from implementation to production smoothly

• Hold review meetings with clients to make sure that Teamie is delivering as per clients’ expectations

• Help clients resolve outstanding issues with service delivery

• Understand any potential needs that a client may have and how Teamie can support

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TrainingWe make sure that through multiple and easily accessible avenues the stakeholders in our clients’ organization understand well how to make best use of our platform.

Video Guides

Teamie Tour

Support Manuals

FAQs

F2F Trainings

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Support

Phone - Call us for any urgent issues

Helpdesk – Send a ticket to our support team

Onsite – Ask us to come and visit you

Clients can reach the Support Team @ Teamie for help through different channels

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[email protected]

+65 6220 0474

Thank You!

Feedback

Questions

Helping You Deliver Next Generation Learning!

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