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Engage, Develop,Grow with eLearning
HELPING STUDENTS
Tabitha Bailey & Rita Love
Presentation Overview•Stanly Community College•SCC’s Quality Enhancement Plan (QEP)•The EDGe Goals, SLOs, & Interventions•The EDGe Goals & SLOs Assessment•Wrap-Up
Stanly Community College
Stanly Community College•~5,000/yr curriculum•90+ certificates, diplomas, degrees•Multiple sites
Stanly Community CollegeClass seats offered as eLearning
% class seats as eLearning Academic Year
77.3% 2011-2012
83.3% 2012-2013
86.9% 2013-2014
87.2% 2014-2015
Stanly Community CollegeStudents enrolled in 1+ eLearning Course% students
in 1+ eLearning
Semester
92.5% Fall 201294.0% Spring 201391.2% Summer 201395.4% Fall 201393.5% Spring 2014
% students in 1+
eLearningSemester
94.7% Summer 201493.7% Fall 201494.0% Spring 201591.6% Summer 201594.2% Fall 2015
Quality Enhancement Plan (QEP)
QEP History• Inquiry•Carousel Sessions•Focus Groups•Surveys•Data Review•Analysis•Decision
“I vote for a QEP that focuses on…”
EDGe Goals, SLOs, & InterventionsGoal SLO Interventions
Tech
Skills
1. Reduce barriers students encounter when their technological knowledge & skill sets are not adequate.
1. Demonstrate mastery of technological skill sets necessary in eLearning.
• EDGe Experience• ACA 111/122 Technological Skill Reinforcement• Quality Matters Training• Course Peer Review• Moodle Standardization
Comm./
Netiquette
2. Prepare students to follow directions, interact, and communicate effectively in eLearning.
2. Demonstrate mastery of common accepted standards (netiquette) of communication.
• EDGe Experience• Netiquette Rule Reinforcement• Remediation Pathway for Netiquette
Self-
Efficacy
3. Increase students’ self-efficacy regarding characteristics needed to be successful.
3. Apply the characteristics needed to be a successful eLearner.
• EDGe Experience• Remediation Pathway for Technological Skills
The EDGe Experience
Introductory video, Checklist, 2 Pre-Tests
3 lessons with content and questions(must complete a section to move on to next)
Finish with 2 post-tests, feedback survey (badge released)Bottom review to return to anytime (questions removed)
The EDGe Experience Badge
The EDGe Experience Timeline• Adaptive Release Course (Tech/Success/Netiquette)• Fall 2014: ACA pilot sections (4)• Spring 2015:
• ACA pilot sections (4)• Early Alert Tech & Netiquette options• Tech Support ticket baselines
• March 2015: Official launch for new students• Summer 2015 on: ACA 111 & 122 require EDGe Exp.• Spring 2016: ACI The EDGe Experience• Summer 2016: The EDGe Experience revisions
EDGe Experience DataBadges: 751 students
average (out of 10)0123456789
10
6.55
9.47
Pre-/Post-Skills Test (through June 24)
Skills Pre-Test Skills Post-Test
average (out of 12)0
2
4
6
8
10
12
8.11
11.18
Pre-/Post-Skills Test (June 25 – Oct. 19)
Skills Pre-Test Skills Post-Test
EDGe Experience Exit Survey• Sample Exit Survey Information (N=607)
16 1061
136384
This course has prepared me to be a better online learner.
DisagreeSomewhat DisagreeNeither Agree nor DisagreeSomewhat AgreeAgree
201844
130395
This course presented beneficial information of which I was un-
aware.
DisagreeSomewhat DisagreeNeither Agree nor DisagreeSomewhat AgreeAgree
“The EDGe [Experience] was very essential for preparing me for my next steps for online learning.”
“This was a very helpful course explaining how to use [Moodle].”
“I think that this is going to greatly help my college experience.”
“I enjoyed it! It was somewhat lengthy but helpful.”
-SCC STUDENTS
The EDGe Review
Introductory directions and videoAssessment to direct to appropriate content
Topic 1 (students are free to move about The EDGe Review)
Topic 2 & Topic 3
Additional resources feedback survey
The EDGe Review Timeline• Optional, open review course• Spring 2015:
• Tutor/Coach training• Early Alert email addition• Student Information Center (Moodle) addition
EDGe Review Data• Enrollment: 30 students• Sample Exit Survey Information (N=18)
12
15
This course has prepared me to be a better online learner.
DisagreeSomewhat DisagreeNeither Agree nor DisagreeSomewhat AgreeAgree
2
16
This course presented beneficial information of which I was un-
aware.
DisagreeSomewhat DisagreeNeither Agree nor DisagreeSomewhat AgreeAgree
EDGe Goals, SLOs, & InterventionsGoal SLO Interventions
Tech
Skills
1. Reduce barriers students encounter when their technological knowledge & skill sets are not adequate.
1. Demonstrate mastery of technological skill sets necessary in eLearning.
• EDGe Experience• ACA 111/122 Technological Skill Reinforcement• Quality Matters Training• Course Peer Review• Moodle Standardization
Comm./
Netiquette
2. Prepare students to follow directions, interact, and communicate effectively in eLearning.
2. Demonstrate mastery of common accepted standards (netiquette) of communication.
• EDGe Experience• Netiquette Rule Reinforcement• Remediation Pathway for Netiquette
Self-
Efficacy
3. Increase students’ self-efficacy regarding characteristics needed to be successful.
3. Apply the characteristics needed to be a successful eLearner.
• EDGe Experience• Remediation Pathway for Technological Skills
The EDGe Reinforcements•ACA 111 & ACA 122
The EDGe Reinforcements•Netiquette•General Computer & Network Usage•Campus Communications•Class Assignments, Forums, & Emails
The EDGe Reinforcements•Common netiquette Census Activity
Quality Courses•Quality Matters•Peer Review•Moodle Standardization
The EDGe AssessmentGoal SLO Assessment
Tech
Skills
1. Reduce barriers students encounter when their technological knowledge & skill sets are not adequate.
1. Demonstrate mastery of technological skill sets necessary in eLearning.
• EDGe Experience-embedded pre-/post- Skills Test• End-of-course evaluation questions• Tech Support tickets
Comm./
Netiquette
2. Prepare students to follow directions, interact, and communicate effectively in eLearning.
2. Demonstrate mastery of common accepted standards (netiquette) of communication.
• QEP Climate Survey (faculty & students)• EDGe Experience-embedded pre-/post- Skills Test
Self-
Efficacy
3. Increase students’ self-efficacy regarding characteristics needed to be successful.
3. Apply the characteristics needed to be a successful eLearner.
• QEP Climate Survey • Pre-/Post- Online Readiness Survey• Withdrawal & success rates
Assessment: Technological Skills
EDGe Experience Tech. Skills
average (out of 4)0
0.5
1
1.5
2
2.5
3
3.5
4
2.72
3.72
Pre-/Post- Skills Test (June 25 – Oct. 19)
Skills Pre-Test Skills Post-Test
Additional Assessment: Course Evaluation Report
eLearning Courses Mean Score of Response (5 pt scale)
Evaluation Question 2014SU
2014FA
2015SP
2015SU
It was clear to me how to get stated in this eLearning course and the course site was easy to navigate
4.57 4.58 4.62 4.63
This eLearning course included opportunities for me to communicate and interact with my classmates.
4.27 4.36 4.41 4.45
If given the opportunity, I would recommend this eLearning course to a friend.
4.39 4.39 4.42 4.54
Additional Assessment: LMS Help Desk & Tech Support Tickets
Ticket Category
Spring
CountFall
Count Change
Total Student Tickets 575 381 -194 tickets
Assessment: Communication
Additional Assessment: Climate
Strongly Agree
Agree Disagree Strongly Disagree
0
5
10
15
20
25
30
35
40
45
50
2
45
23
6
Strongly Agree
Agree Disagree Strongly Disagree
0
20
40
60
80
100
120
140
160
180
200185
66
1
Students are/I am mindful of how messages are received by the reader.
2014
FA
Faculty Students
Additional Assessment: Climate
0
20
40
60
80
100
120
66
29
7096Which of the
following statements
best describes your level of knowledge about the
Stanly Community
College Netiquette
Rule?
2014
FA
Students
EDGe Experience Netiquette
average (out of 3)0
0.5
1
1.5
2
2.5
3
1.76
2.76
Pre-/Post- Skills Test (June 25–Oct. 19)
Skills Pre-Test Skills Post-Test
Assessment: Self-Efficacy
Additional Assessment: Online Readiness Survey
889296
100
Percentage “Most of the Time” or “All of the Time”
March 1 – October 1
Pre-Test Post-Test
Additional Assessment:eLearning Success/Withdrawal RatesCombined Rates of Online,
Hybrid, & Web-Assisted Curriculum Courses
Withdrawal Rate
Success Rate**
2013-2014* 16.7% 74.5%
2014-2015* 14.2% 78.1%
*Academic Year defined as Fall to Spring terms.** Success Rates determined by number of students earning “C” or better compared to number enrolled on or after the census date.
Wrapping Up
Quarterly Reports• QEP Quarterly Reports available online
End Discussion• Questions? • Comments?