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Tobias Weghorn, Maximilian Friedle Nonverbal communication 31.05.2016, Careers Subcommittee Blue Book Trainees European Commission

Follow Up: Nonverbal communication in public speaking

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Page 1: Follow Up: Nonverbal communication in public speaking

Tobias Weghorn, Maximilian Friedle

Nonverbal communication

31.05.2016, Careers SubcommitteeBlue Book Trainees European Commission

Page 2: Follow Up: Nonverbal communication in public speaking

Tobias Weghorn, Maximilian Friedle

Important Aspects

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Page 3: Follow Up: Nonverbal communication in public speaking

Tobias Weghorn, Maximilian Friedle

Public Speaking

Speaking freely is one of the most important skills of the modern world. It is vital to be able to communicate your thoughts and ideas effectively, using a variety of tools and media. This becomes especially crucial for:

● Presentations● Sales● Convincing others➔ Public speaking is a skill that almost everybody

will need at some point in his/her life.

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Page 4: Follow Up: Nonverbal communication in public speaking

Tobias Weghorn, Maximilian Friedle

Nonverbal communication

According to Mehrabian the total impact of a message is about 7 % verbal (words only), 38 % vocal (including tone of voice and other sounds) and 55 % nonverbal in a face‐to‐face conversation.

Although not exactly transferable to public speaking, this research shows the importance of nonverbal (and vocal) communication.

The following aspects will be discussed briefly:

● Paralanguage (Characteristics of the voice)● Body language● Facial expressions

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Page 5: Follow Up: Nonverbal communication in public speaking

Tobias Weghorn, Maximilian Friedle

Paralanguage

● Volume is how loud the sound is. The goal is to be heard without shouting. Do not mumble, or whisper. Also, don’t speak while looking towards your media (flipchart, projected area).

● Pitch describes how high or how low a note is.

● Colour is the richness of a voice, some people have e.g. a warm voice

● Pace is how long a sound lasts. Talking too fast causes the words and syllables to be short, while talking slowly lengthens them. People on average talk 120 words per minute. The human brain can interpret words up to the speed of 480 words per minute.

● Other aspects involve rhythm, articulation, ...

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Page 6: Follow Up: Nonverbal communication in public speaking

Tobias Weghorn, Maximilian Friedle

Facial expressions

● Facial expressions are a key aspect. When you speak your face – more clearly than any other part of the body- communicates to your audience your attitudes, feelings and emotions.

● Smile! In most presentation you want your audience to follow your words in a positive way. This will help the audience relax and follow your words.

● Eye contact is the cement that binds together speakers and their audiences. It is the best and easiest way to keep in touch with your audience and to get feedback from them while presenting. In general it is important to look at everybody not only one single point. Secondly look long enough, giving away real attention.

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Page 7: Follow Up: Nonverbal communication in public speaking

Tobias Weghorn, Maximilian Friedle

Body language● Gestures are reflections of the

speaker’s personality. What’s right for one speaker may not be for another. Gestures are a great way to support your presentation, keep people awake and show enthusiasm.

● Movement supports and reinforces what you say, attracts an audience’s attention, burns up nervous energy and relieves physical tension. Generally never move without a reason!

● Standing gives you the possibility to develop a strong position. The energy and focus is concentrated on the upper part of the body (face and hands), be sure to use them in a good way.

● Your Posture will show your openness to the audience. Be sure to (always) face the audience.

● Power poses: ‘Power resides where people think it resides.’ If you want the audience to follow you, show your confidence.

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Page 8: Follow Up: Nonverbal communication in public speaking

Tobias Weghorn, Maximilian Friedle

Rapport

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Page 9: Follow Up: Nonverbal communication in public speaking

Tobias Weghorn, Maximilian Friedle

Rapport‘Rapport is a close and harmonious relationship in which the people or groups concerned understand each other's feelings or ideas and communicate well. (wiki)’

● Nonverbal communication is one way to build rapport.

● Rapport is the basis of any ‘understanding’ communication.

The key message is ‘I am like you!’. This does not mean to ‘copy’ your partner(s), but try to understand them, see things from their perspective and thus find common ground.

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Page 10: Follow Up: Nonverbal communication in public speaking

Tobias Weghorn, Maximilian Friedle

Key Points

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Page 11: Follow Up: Nonverbal communication in public speaking

Tobias Weghorn, Maximilian Friedle

Key Points

● Body language impacts a great deal of how we communicate, and often reflects quite accurately what's going on inside us. It is one important way to build rapport.

● Body language includes body movements and gestures (legs, arms, hands, head and torso), posture, muscle tension, eye contact,skin coloring (flushed red), even people's breathing rate and perspiration.

● Additionally, paralanguage, like the rate of speech and the pitch of the voice add to the words that are being used.

● It is vital to recognize that body language may vary between individuals, and between different cultures and nationalities. It is therefore essential to verify and confirm the signals that you are reading, by questioning the individual/crowd.

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Tobias Weghorn, Maximilian Friedle

Resources

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Tobias Weghorn, Maximilian Friedle

Contact [email protected]

[email protected]

www.friedle.training

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