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Tobias Weghorn, Maximilian Friedle
Nonverbal communication
31.05.2016, Careers SubcommitteeBlue Book Trainees European Commission
Tobias Weghorn, Maximilian Friedle
Public Speaking
Speaking freely is one of the most important skills of the modern world. It is vital to be able to communicate your thoughts and ideas effectively, using a variety of tools and media. This becomes especially crucial for:
● Presentations● Sales● Convincing others➔ Public speaking is a skill that almost everybody
will need at some point in his/her life.
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Tobias Weghorn, Maximilian Friedle
Nonverbal communication
According to Mehrabian the total impact of a message is about 7 % verbal (words only), 38 % vocal (including tone of voice and other sounds) and 55 % nonverbal in a face‐to‐face conversation.
Although not exactly transferable to public speaking, this research shows the importance of nonverbal (and vocal) communication.
The following aspects will be discussed briefly:
● Paralanguage (Characteristics of the voice)● Body language● Facial expressions
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Tobias Weghorn, Maximilian Friedle
Paralanguage
● Volume is how loud the sound is. The goal is to be heard without shouting. Do not mumble, or whisper. Also, don’t speak while looking towards your media (flipchart, projected area).
● Pitch describes how high or how low a note is.
● Colour is the richness of a voice, some people have e.g. a warm voice
● Pace is how long a sound lasts. Talking too fast causes the words and syllables to be short, while talking slowly lengthens them. People on average talk 120 words per minute. The human brain can interpret words up to the speed of 480 words per minute.
● Other aspects involve rhythm, articulation, ...
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Tobias Weghorn, Maximilian Friedle
Facial expressions
● Facial expressions are a key aspect. When you speak your face – more clearly than any other part of the body- communicates to your audience your attitudes, feelings and emotions.
● Smile! In most presentation you want your audience to follow your words in a positive way. This will help the audience relax and follow your words.
● Eye contact is the cement that binds together speakers and their audiences. It is the best and easiest way to keep in touch with your audience and to get feedback from them while presenting. In general it is important to look at everybody not only one single point. Secondly look long enough, giving away real attention.
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Tobias Weghorn, Maximilian Friedle
Body language● Gestures are reflections of the
speaker’s personality. What’s right for one speaker may not be for another. Gestures are a great way to support your presentation, keep people awake and show enthusiasm.
● Movement supports and reinforces what you say, attracts an audience’s attention, burns up nervous energy and relieves physical tension. Generally never move without a reason!
● Standing gives you the possibility to develop a strong position. The energy and focus is concentrated on the upper part of the body (face and hands), be sure to use them in a good way.
● Your Posture will show your openness to the audience. Be sure to (always) face the audience.
● Power poses: ‘Power resides where people think it resides.’ If you want the audience to follow you, show your confidence.
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Tobias Weghorn, Maximilian Friedle
Rapport‘Rapport is a close and harmonious relationship in which the people or groups concerned understand each other's feelings or ideas and communicate well. (wiki)’
● Nonverbal communication is one way to build rapport.
● Rapport is the basis of any ‘understanding’ communication.
The key message is ‘I am like you!’. This does not mean to ‘copy’ your partner(s), but try to understand them, see things from their perspective and thus find common ground.
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Tobias Weghorn, Maximilian Friedle
Key Points
● Body language impacts a great deal of how we communicate, and often reflects quite accurately what's going on inside us. It is one important way to build rapport.
● Body language includes body movements and gestures (legs, arms, hands, head and torso), posture, muscle tension, eye contact,skin coloring (flushed red), even people's breathing rate and perspiration.
● Additionally, paralanguage, like the rate of speech and the pitch of the voice add to the words that are being used.
● It is vital to recognize that body language may vary between individuals, and between different cultures and nationalities. It is therefore essential to verify and confirm the signals that you are reading, by questioning the individual/crowd.
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Tobias Weghorn, Maximilian Friedle
Resources
Videos● How to sound smart in your TEDx Talk | Will Stephen● Your Body Language Shapes Who You Are | Amy Cuddy● Body Language Expert Mark Bowden | The Importance Of Being Inauthentic● How to speak so that people want to listen | Julian Treasure● Charisma on Command - Mastering Body Language
Books● Henrik Fexeus - The art of reading minds● Body Language for dummies
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