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Exin ITILSC-OSA Exam - ITIL® Operational Support and Analysis Certificate
Overview:ITILSC-OSA Exam is not easy but through constant efforts you can pass easily. A practical exam for organizations that work according to ITIL® and that apply IT Service Management. The emphasis is on operational principles and processes within the entire lifecycle of services. Analysis of services and continuity of delivery are essential.
Related Certification:• ITIL® Operational Support and Analysis Certificate
ITILSC-OSA Exam Details:• Exam Number: ITILSC-OSA• Number of Questions: 8• Pass mark: 70%• Open book: No• Electronic equipment allowed: No
ITILSC-OSA Exam Topics:• Introduction to operational support and analysis• Event management• Incident management• Request fulfillment• Problem management• Access management• The service desk• Functions and Roles• Technology and implementation considerations
Prerequisites:• The ITIL® Foundation certificate in IT Service
Management*.• An accredited training by an accredited
training provider.
For Preparation & Discussion Exin ITILSC-OSA Exam
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http://www.dumpsacademy.com/exin/ITILSC-OSA-dumps.html