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This slide is about emotional intelligence. The 8 steps to emotion coaching
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Ram UpYour
ServiceExperience
Managing EmotionsSunday, April 14, 13
Santhanaram Jayaram
Santhanaram Jayaram is a BusinessCommunication Coach & speaker with an
MBA inInternational Business who strongly believes
in his missionof H.O.P.E , Helping Other People
Effectively. Ram hasconceptualized a program
"C.O.D.E.W.O.R.D for success".
Specialty : Creating Service Experience,Laughter & Enneagram
Sunday, April 14, 13
Santhanaram Jayaram
Santhanaram Jayaram is a BusinessCommunication Coach & speaker with an
MBA inInternational Business who strongly believes
in his missionof H.O.P.E , Helping Other People
Effectively. Ram hasconceptualized a program
"C.O.D.E.W.O.R.D for success".
Specialty : Creating Service Experience,Laughter & Enneagram
Sunday, April 14, 13
Sunday, April 14, 13
Sunday, April 14, 13
Ram’s Partners
Sunday, April 14, 13
Ram’s Partners
Sunday, April 14, 13
EmotionCoaching
Sunday, April 14, 13
Emotion Coaching
Sunday, April 14, 13
Emotion Coaching
Sunday, April 14, 13
Emotion Coaching
Sunday, April 14, 13
Step 1 Diagnosis
Emotion Coaching
Sunday, April 14, 13
Step 1 Diagnosis
Emotion CoachingSet Standards and BenchmarksFind out where they are now and the outcomes to achieveEstablish working relationship - Coaching Contract
Sunday, April 14, 13
Step 1 Diagnosis
Emotion Coaching
Sunday, April 14, 13
Step 1Step 2
Diagnosis
Alliance
Emotion Coaching
Sunday, April 14, 13
Step 1Step 2
Diagnosis
Alliance
Emotion CoachingOutline Purpose of coachingSet clear objectives that is agreed uponIdentify specific assessment tools
Sunday, April 14, 13
Step 1Step 2
Diagnosis
Alliance
Emotion Coaching
Sunday, April 14, 13
Step 1Step 2Step 3
Diagnosis
Alliance
Assessment
Emotion Coaching
Sunday, April 14, 13
Step 1Step 2Step 3
Diagnosis
Alliance
Assessment
Emotion CoachingUse Open QuestionsReflect and summarize
360-degree feedback & personality questionaires
Sunday, April 14, 13
Step 1Step 2Step 3
Diagnosis
Alliance
Assessment
Emotion Coaching
Sunday, April 14, 13
Step 1Step 2Step 3
Step 4
Diagnosis
Alliance
Analysis
Assessment
Emotion Coaching
Sunday, April 14, 13
Step 1Step 2Step 3
Step 4
Diagnosis
Alliance
Analysis
Assessment
Emotion CoachingSWOT analysis
Prioritize development actionDiscuss appropriate models
Sunday, April 14, 13
Step 1Step 2Step 3
Step 4
Diagnosis
Alliance
Analysis
Assessment
Emotion Coaching
Sunday, April 14, 13
Step 1Step 2Step 3
Step 4Step 5
Diagnosis
Alliance
Analysis
Alternatives
Assessment
Emotion Coaching
Sunday, April 14, 13
Step 1Step 2Step 3
Step 4Step 5
Diagnosis
Alliance
Analysis
Alternatives
Assessment
Emotion CoachingConsider alternative waysUse problem-solving strategies to explore possibilities
Use structural process for decision-making
Sunday, April 14, 13
Step 1Step 2Step 3
Step 4Step 5
Diagnosis
Alliance
Analysis
Alternatives
Assessment
Emotion Coaching
Sunday, April 14, 13
Step 1Step 2Step 3
Step 4Step 5Step 6
Diagnosis
Alliance
Analysis
Alternatives
Action Planning
Assessment
Emotion Coaching
Sunday, April 14, 13
Step 1Step 2Step 3
Step 4Step 5Step 6
Diagnosis
Alliance
Analysis
Alternatives
Action Planning
Assessment
Emotion CoachingDevise a detailed planIdentify sources of support/hindranceAgree timescales
Sunday, April 14, 13
Step 1Step 2Step 3
Step 4Step 5Step 6
Diagnosis
Alliance
Analysis
Alternatives
Action Planning
Assessment
Emotion Coaching
Sunday, April 14, 13
Step 1Step 2Step 3
Step 4Step 5Step 6
Step 7
Diagnosis
Alliance
Analysis
Alternatives
Action Planning
Assessment
Application
Emotion Coaching
Sunday, April 14, 13
Step 1Step 2Step 3
Step 4Step 5Step 6
Step 7
Diagnosis
Alliance
Analysis
Alternatives
Action Planning
Assessment
Application
Emotion CoachingBehavioural exercisesRelaxation techniquesKeeping a feeling diary
Sunday, April 14, 13
Step 1Step 2Step 3
Step 4Step 5Step 6
Step 7
Diagnosis
Alliance
Analysis
Alternatives
Action Planning
Assessment
Application
Emotion Coaching
Sunday, April 14, 13
Step 8
Step 1Step 2Step 3
Step 4Step 5Step 6
Step 7
Diagnosis
Alliance
Analysis
Alternatives
Action Planning
Assessment
ApplicationReview, Feedback & Evaluation
Emotion Coaching
Sunday, April 14, 13
Step 8
Step 1Step 2Step 3
Step 4Step 5Step 6
Step 7
Diagnosis
Alliance
Analysis
Alternatives
Action Planning
Assessment
ApplicationReview, Feedback & Evaluation
Emotion CoachingIdentify what worked well and what did notExplore key learning pointsAgree further development
Sunday, April 14, 13
Step 8
Step 1Step 2Step 3
Step 4Step 5Step 6
Step 7
Diagnosis
Alliance
Analysis
Alternatives
Action Planning
Assessment
ApplicationReview, Feedback & Evaluation
Emotion Coaching
Sunday, April 14, 13
Ramitup.com
Sunday, April 14, 13