Digital student - understanding students' expectations and experiences of the digital environment - Jisc Digital Festival 2014

http://digitalstudent.jiscinvolve.org

Digital Student - Understanding students' expectations and experiences of the digital environment12/03/2014

#digitalstudent

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Welcome and introductions

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Jisc Digital Student http://digitalstudent.jiscinvolve.org.uk

Dave White, Co-manager of TALL, University of Oxford@daveowhite

Helen Beetham, Consultant in Higher Education@helenbeetham

Paul Bailey, Senior Co-Design Manager, Jisc

Sarah Knight, Senior Co-Design Manager, Jisc@sarahknight

http://digitalstudent.jiscinvolve.org.uk/

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Digital Student Project

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» Digital Student phase 1 study conducted a review into students’ expectations and experiences of the digital environment at university

» The study reviewed existing research and survey evidence from institutions, as well as conducting original interviews and focus groups

» Jisc and its co-design partners (UCISA, SCONUL, RLUK and RUGIT) are now supporting a consultation phase across the higher education sector which will inform the final guidance to institutions and further actions by Jisc and its partners

» A parallel study in FE and Skills with similar consultation events will shortly get underway

» Review of current practice in secondary schools is also underway

» Find out more at http://digitalstudent.jiscinvolve.org #digitalstudent


http://digitalstudent.jiscinvolve.org/

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Digital Student - Phase 1

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» An initial study reviewed existing evidence about students' expectations and experiences of study in a digital environment. This includes both:› digital environment generally e.g. wifi, IT support, access to

devices and printers› the study environment in its digital aspects e.g. how digital

resources and media are used; what software students access, how they use their own devices and services to support learning

› The study also looked at how universities collect, manage and analyse such information locally, and how they engage students in a productive dialogue about their digital experience.


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Some tensions

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digital know-how

personal/social

expectations

schools/workplaces

frictionless use

academic practice

institutional

requirements

HE/FE

thresholds of practice



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So what?

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Can your institution meet students' rising expectations of digital access and use?

Do your students' learning experiences prepare them to live and work in a digital society?



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The student digital experience in 2020

»The year is 2020.

»How will studentsexperience the digital environment of university...

»... in a number of different future scenarios?

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The process

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» Introduction - some common ground for all the scenarios

» Groupwork (at tables of 5-8): elaborate one future scenario

» Ideas captured and shared on posters


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Principles to remember

»Scenarios are ‘tools forthinking with’, not predictions.

»2020 is not that far ahead so think continuous rather thandiscontinuous change

»Much of the common ground can be ignored...

» ...what matters is how things are different for students and institutions in the four scenarios.

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Common ground

Ideas about HE2020 (mainly) from students

»Ubiquitous connectivity and data exchange

»Blend of institutional/personal devices, services, licenses, networks (PLE).

»All potentially useful content ‘a blink away’

»Continuous digital recording of experience

»Formal/informal learning becoming blended12/03/2014



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Common ground

Ideas about HE2020 (mainly) from students

»Faster, more personal/adaptive feedback

»Open content, open accreditation

»Universities’ use of student data key to success

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Common ground

»You can read more about students’ ideas for HE 2020 on the blog


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Our four scenarios

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Our four scenarios

» Expectations› Responding to what students’ want based on

their experiences before/outside of university

» Experiences › Providing what students need to succeed at

university and in the digital world beyond

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Session 1 poster

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What is it like in your scenario?»What are institutions providing for students?

»What are students providing for themselves?

»What is the experience like for students?

library services

learning content

accreditation

relevant experiences

feedbackcurriculum

teaching and learning support

networks

data services

digital know-how

devices


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Time to share ideas…

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»Share your poster

»Look at what the other group(s) have said

»Be ready to feed back:

what issue must universities address

now to ensure success / avoid failure?


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Challenges from our study

» students unclear how personal technologies can legitimately be used in university setting

» students poorly prepared to study with digital technologies

» curriculum slow to change

» teaching staff often lack confidence with digital tech

» lack of joined-up provision or clear responsibility for students’ digital experience

» BYOD creating new uncertainties and risks

» tension between seamless access and awareness of digital boundaries e.g. paid for/open content and services

» digital know-how poorly recognised and rewarded

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Challenges identified from stakeholders

1.Invest sufficiently & continuously in digital environment (leading to) robust fit-for-purpose infrastructure: parity across sites

2.Seamless access to and effective signposting of information

3.Bring every student up to speed with using digital tech for their course of study – integrated with subject know-how – communicate value

4.Bring every member of staff up to speed with using digital tech for their role

5.Use digital tech/media to: build links beyond course, produce digital footprint/identity, be involved in authentic learning12/03/201

4Jisc Digital Student http://digitalstudent.jiscinvolve.org.uk


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Challenges identified from stakeholders

6. Integrated digital strategy with– champion and budget– devolved/shared responsibility/planning – capacity to respond to emerging open landscape for data,

knowledge and learning

7. Ask students – listen – involve them in the response8. Engage external stakeholders including employers, alumni, community9. Agile decision making and course (re)design, supported by…

– Big data and analytics– Qualitative and longitudinal evidence

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For more on challenges and approaches

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»try, use and comment on the cards provided

»Download materials from the blog

»continue the discussion http://digitalstudent.jiscinvolve.org



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Resources for your use…

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Jisc Digital Student http://digitalstudent.jiscinvolve.org.ukhttp://digitalstudent.jiscinvolve.org


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Top tips cards

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What is next - join the conversation

» 26th March – ELESIG meeting, Bristol

» 26th March – UCISA Conference, Brighton

» 1st April – ALT Webinar

» 2nd April – HEA Wales Conference

» 21st May – Final event, London

» 2 April – HEA Wales Conference

» 8 July – HEA Conference

» HELF

» UCISA, SCHOMS, AUDE

» SCONUL

» …..`12/03/2014

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http://www.flickr.com/photos/clanlife/

http://www.flickr.com/photos/clanlife/

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Change Agents’ Network

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» Enhance student change agents’ understanding of effective practice and change issues.

» Identify and share effective practice in the area of students/student groups as change agents.

» Provide a forum for support and sharing of ideas.

» Create and link to resources to support staff and students promoting the use of student change agents sector wide.

» Develop a framework to support possible accreditation through SEDA.

» Develop a Journal of Educational Innovation, Partnership and Change.

» http://www.changeagentsnetwork.co.uk and [email protected]

http://www.changeagentsnetwork.co.uk/

mailto:[email protected]

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Supporting staff and student partnerships

12/03/2014

» A series of resources to support staff and students in instituting student partnerships:

› Practice points› Viewpoints for student partnerships› Case studies› List of benefits› Useful links› Educational agency initiatives

http://tiny.cc/can001

http://tiny.cc/can001

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Developing digital literacies infokit

»Practical guidance, tools and approaches from the Jisc Developing digital literacies programme and beyond

» ‘Top-down’ strategic considerations involved in developing digital literacies across an institution

» ‘on the ground’ view of what this means in practice for many different role groups

»Available from 10 March at www.jiscinfonet.ac.uk/infokits/digital-literacies

»Give us feedback at www.surveymonkey.com/s/digital-literacies

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http://www.jiscinfonet.ac.uk/infokits/digital-literacies

http://www.surveymonkey.com/s/digital-literacies


11/04/2023

Developing digital literacies 27

Find out more…

Digital Student #digitalstudent

Sarah [email protected]

Paul [email protected] Helen [email protected]

Dave [email protected]


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