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Detecting Discounts

Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

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The discounting, not observable in itself, can be inferred by the person’s showing any of the four passive behavior. There are many other ways of detecting discounts.

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Page 1: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Detecting Discounts

Page 2: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Prepared By Manu Melwin JoyResearch Scholar

School of Management StudiesCUSAT, Kerala, India.Phone – 9744551114

Mail – [email protected]

Kindly restrict the use of slides for personal purpose. Please seek permission to reproduce the same in public

forms and presentations.

Page 3: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Detecting discounts

• The discounting, not

observable in itself, can be

inferred by the person’s

showing any of the four

passive behavior.

• There are many other ways

of detecting discounts.

Page 4: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Detecting discounts

• Driver behavior always

indicates a discount.

• Remember that when I show a

driver, I am internally replaying

the script belief : “ I am only OK

if I try hard / please others etc.

• The reality is that I am OK

whether or not I follow these

driver messages.

Page 5: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Detecting discounts

• Schiff specify certain thinking

disorders as clues to

discounting.

• One of these is over detailing.

• Asked a simple question , the

person showing this disorder

will reply with a long tirade of

minute details.

Page 6: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Detecting discounts

• Over generalization is the opposite of

over detailing in which the person

expresses ideas only in sweeping,

global terms.

• Ex : “Well, my problem is something

huge. People are after me. Things are

getting me down”.

Page 7: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Verbal Clues• One of the skills of TA is to

identify discounting by listening to the words people use.

• The difficulty in practice is that everyday speech is full of discounts, so much so that we become desensitized to them.

• We need to re learn the skill of listening to what is really being said and testing each statement against reality.

Page 8: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Verbal Clues• When someone says “ I

can’t..”, he will most often be discounting.

• “I will try to…” is usually a discount, since what it implies is usually “ I will try to, but I won’t do it”.

• The same is true will all driver wordings. Be strong discounts are particularly common. Ex: “What you say is boring to me.”

Page 9: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Verbal Clues• Sometimes, a discount is

signaled by leaving out a part of the sentence.

• For instance, a member of the TA group may ask “I want a hug”.

• She doesn’t say from whom she wants hug from.

• She is omitting information relevant to the solution of the problem.

Page 10: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Non verbal Clues• Equally important is the skill

of identifying discounts from non verbal clues.

• Here, the discount is signaled by a mismatch between the words being said and the non verbal signals that go with them.

• This mismatching is called incongruity.

Page 11: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Non verbal Clues• For example, teacher asks his

pupil : “Do you understand the assignment I have set you?”.

• The pupil replies : “Sure”. • But at the same time, he

puckers his brow and scratches his head.

• If teacher is aware about the thinking martian, he will ask more questions to check whether his pupil is discounting.

Page 12: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Gallows• One frequent indication of a

discount is gallows laughing. • Here, the person laughs when

making a statement about something unpleasant.

• Ex: “That was silly of me, ha ha”.

• In gallows, there is incongruity between the laugh and the painful content.

Page 13: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Gallows• When someone gives a gallows

laugh, he is making a non verbal invitation to the listener to reinforce once of his script belief.

• The straight response to gallows is to refuse to join in the laughing.

• You may also say : “That is not funny”, if you are in a situation where it is socially appropriate to do so.

Page 14: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Stroke Filter / Discount

• When someone gets a stroke that doesn’t fit in with her preferred stroke quotient, she is likely to ignore it or belittle it.

• Discounts are an internal mechanism by which people minimize or maximize (grandiosity) an aspect of reality, themselves or others.

• In other words they are not accounting for the reality of themselves or others or the situation.

Page 15: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Activity

• Think about the strokes you gave and received.

• Was it counterfeit, marshmallows, straight?

• Who received it openly, who discounted it?

• Which strokes you received and which one you discounted?

Page 16: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Strokes Vs Discounts

• A discount always entails some distortion of reality unlike a straight negative

stroke.

• NCS – You spelled the word wrong.

• Discount – I see you can’t spell

• NUCS – I hate you.

• Discount – You are hateful.

• Unlike a straight negative stroke, a discount gives me no signal on which I

can base constructive action.

Page 17: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Thank you

Page 18: Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy)

Other TA topics available on slideshare1. Strokes - http://www.slideshare.net/manumjoy/strokes-24081607.

2. Games People Play - http://www.slideshare.net/manumjoy/psychological-games-people-play.

3. Structural Analysis - http://www.slideshare.net/manumjoy/the-ego-state-model.4. What is TA? - http://www.slideshare.net/manumjoy/what-ta-is5. Cycles of Development -

http://www.slideshare.net/manumjoy/cycles-of-developement-pamela-levin-transactional-analysis.

6. Stages of Cure - http://www.slideshare.net/manumjoy/stages-of-cure.7. Transactions - http://www.slideshare.net/manumjoy/transactions-33677298.8. Time Structuring - http://www.slideshare.net/manumjoy/time-structuring.9. Life Position - http://www.slideshare.net/manumjoy/life-position.10. Autonomy - http://www.slideshare.net/manumjoy/autonomy-33690557. 11. Structural Pathology - http://www.slideshare.net/manumjoy/structural-pathology.12. Game Analysis - http://www.slideshare.net/manumjoy/game-analysis-33725636.13. Integrated Adult - http://www.slideshare.net/manumjoy/integrated-adult.14. Stroke Economy - http://www.slideshare.net/manumjoy/stroke-economy-33826702.