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Building digital skills in the third sector
Wi-Fi Code:
Tweeting!
#onedigital @digiscot@MhorCollective
Session 2
•Review •Digital Brief Interaction and the 4 A’s in practice
•Monitoring and Evaluation•Action planning 2
Measuring readiness for change
Learning Objectives
• Define digital and identify basic digital skills • Understand how digital can help people• Understand the reasons why people find digital skills difficult• Learn a simple approach to help people feel more confident about
using digital – the digital basic interaction• Prepare an ‘action plan’ about how you can carry out digital basic
interactions
Digital Brief Interaction
• Building digital skills support into everyday interactions• Based on health behaviour change e.g. stopping smoking• Part of a journey – not expected to have instant impact • Find out what matters to people – this will be what
motivates them to improve their digital skills
An effective intervention
• Tailored to each person: based on their interests and needs
• Solution-focused: focus on things that really help
• Collaborative: working together, and listening to each other
Your role in a DBI
• Look for opportunities to talk about using digital
• Be enthusiastic about the benefits
• Listen carefully and understand when someone is ready to try a new digital skill
The 4 A’s
A simple way of helping someone to think about a problem they face, and feel more confident about using a digital solution
The 4 A’s approach
•Ask
•Assess
•Advise
•Assist
Digital Champions Network
Finding the right tool for the job…
• Essentials for engaging older people• Digital fun• Visual impairment and technology• How to build your professional profile on line• Online security: banking and money• Health• Finding a job
padlet.com/irene25/maryhill
Action planning