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Creating place libraries & service design

Creating place - libraries and service design

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Page 1: Creating place - libraries and service design

Creating place

libraries & service design

Page 2: Creating place - libraries and service design

A library in the middle of a community is a cross between an emergency exit, a life raft and a festival. They are cathedrals of the mind; hospitals of the soul; theme parks of the imagination (Moran, 2012).

Page 3: Creating place - libraries and service design

services and experiences diverse and collaborative workspaces.

Page 4: Creating place - libraries and service design

services and experiences

Customer journeys | observation |interviews

Page 5: Creating place - libraries and service design

diverse and collaborative workspaces.

Page 6: Creating place - libraries and service design

Repurposing space for digital futures

flexiblity| adaptable | robots | sustainable | interactive | devices