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© Copyright, 2012 Future of Talent Institute Corporate Learning in the 21 st Century The Role of Corporate Academies & Universities By Kevin Wheeler

Corporate learning in 21st century

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An overview of how corporate universities or academies are different from training and development functions.

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Page 1: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

Corporate  Learning  in  the  21st  Century  

The  Role  of  Corporate  Academies  &  Universities  

 By  Kevin  Wheeler  

   

Page 2: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

Corporate  Education  Today  

•  Based  on:  – Manufacturing-­‐world  mindset  – Mass  production  models  of  learning  

•  Focused  on.  .  .  –  increasing  the  number  of  managers  –  personal  development.  –  classes  and  formal  education.  –  telling  employees  what  they  should  study.  

Page 3: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

The  Transformation  Underway  

Focus on: -Personal development -Tactical improvements -Supervisory skills -Compliance

Focus on: -Organizational development -Strategic improvements -Communication -Innovation

Delivery primarily: -Formal classes -Instructor led -Highly structured e-learning -Prescriptive

Delivery primarily: -Informal tools and methods -Student led -Games, simulations -Exploration

20th Century 21th Century

Page 4: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

What  Gen  Y  is  Teaching  Us  About  Learning  

•  Interactivity  &  Involvement  –  Internet-­‐  Do  it  Yourself  –  Instant  fulfillment  –  Video/gaming  are  core  to  delivery  

•  Increased  Feedback    –  Multi-­‐way  communication  is  replacing  one-­‐way.  –  Personal,  customized  answers  and  messages.  –  Authenticity  is  key  to  acceptance.  

Page 5: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

What  Gen  Y  is  Teaching  Us  About  Learning  

•  Invisibility  of  Technology  –  From  TV  to  Internet  to  Mobile  Phones  –  Technology  is  central  to  learning  

•  Expectation  for  Innovation/progress  –  Fast  paced  change/variety  –  Short  assignment/projects  

•  Flexibility  a  virtue  –  Assemble  diverse  pieces  to  make  your  own  unique  solution    

–  A  bit  here,  a  bit  there  –  cohesion  and  depth  come  later  

Page 6: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

Tomorrow’s  Corporate  Education  

•  An  informal,  multi-­‐dimensional,  lightly  structured  process  of  seeking  out  needed  information.  

•  A  process  of  trading  knowledge  or  information.  

•  Crowdsourced  learning  collaboration.    

Page 7: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

The  21st  Century  CU  

•  Tightly  coupled  to  strategic  goals  of  the  organization.  

•  Provides  discovery-­‐based,  self-­‐directed  learning  goals.    

•  Moves  away  from  bricks  and  mortar  and  formal  courses.  – Offers  resources,  coaches,  guidance  

 

Page 8: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

The  21st  Century  CU  

•  A  process/structure/framework  that    is  constantly  in  flux  as  needs  change.    

•  Uses  “pull,”  not  “push”  by  creating  an  environment  for  the  free  exchange  of  ideas.    

•  Fosters  informal  learning.  

Page 9: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

Informal  Learning  

Page 10: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

Formal  vs.  Informal  

Page 11: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

Tools  that  Foster  Informal  Learning  

•  Websites    •  Search  tools    •  Videos    •  Collaboration  

software    •  Social  Networks  •  Blogs  

•  Podcasts  •  Instant  Messaging/

Texting  •  Story  telling  •  Simulations/Avatars  •  Games  

Page 12: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

Models  that  Foster  Informal  Learning  

•  Apprenticeships  •  Communities  of  Practice  •  Communities  of  Interest  •  Reinvention  of  “craft”  and  apprenticeships  

•  Collaborative  virtual  work  and  knowledge  sharing  

Page 13: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

Characteristics  

•  Blended  work/learn  •  Gives  responsibility  and  control  to  the  learner  

•  Re-­‐emergence  of  apprenticeships  •  Virtual/anywhere/anytime  •  Based  on  networks  and  the  Internet  •  Instructors  (at  best)  are  guides,  mentors  and  provocateurs.  

Page 14: Corporate learning in 21st century

© Copyright, 2012 Future of Talent Institute

Kevin  Wheeler  Future  of  Talent  Institute  

[email protected]    


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