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A REVIEW OF
By Alev Ates-BarlasOnline Learning Collaboration, 2009
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IN A NUTSHELL THE BOOK IS ABOUT…
TO BE SPECIFIC
Personal story about working virtually A theory about how virtual world works List of best practices
Our “one man” Terrence Brake,
10 years of experience in the virtual field
Regional president of TMA world
www.tmaworld.com
THEORY
Cooperation Convergence Coordination Capability Communication Cultural Intelligence
The 6 Cs Framework
COOPERATION
F2F meetings Transparent communication Establishing respect Display of enthusiasm
CONVERGENCE
Working together Sharing a group purpose Sharing same set of priorities
COORDINATION
Creating a system progress monitor Creating a responsibility map Creating small task teams Aligning work
CAPABILITY
Using the skills of the individual team members to leverage the team’s capability
Conducting an informal capability audit Project management
COMMUNICATION
Creating a formal communication plan Varying the technological tools to
communicate with each other Having one on one meetings
CULTURAL INTELLIGENCE
Developing a virtual global workplace respectful of all members’ differences
Curiosity about one’s team member
CHALLENGES
Isolation
Confusion
TOOLS TO ATTACK!
Transparency
No more confusion!
Cohesion
No more fragmentation!
Engagement
No more isolation!
KEY TAKE AWAYS
Observe the rule of 6 Cs Know how to fight the challenges of
isolation, fragmentation and confusion Embrace difference and diversity Have curiosity , humor and respect While at that have a look at the book for
a fun reading
