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Networking as “the way we do business around here”- a Wood Group PSN case study
Alan Thompson, Global Knowledge Manager
Content
• Background to the Oil & Gas industry
• Infusing a knowledge sharing culture in a globally expanding organisation
• Achieving a networking culture where people share as part of normal business
• Issues of mutual trust, personal awareness of skills and resource investments
• Examples of where clients have benefited from networking
• And finally…some points for you to consider
Business environment
• An environment of intense competition, with a changed reward mechanism.
• PSN merger with Wood Group, increasing the organisation from 8,500 to 23,000 people.
• Factors which drove our KM strategy.– People to people– People to solutions
Learning curve
*Little book of highly reliable people
What we used to do…• direct hire • contract hireor the PM’s Secret Weapon, the …
LBHRP*
How we are organised –and why?
How we do business now…
In-sourced,
Not out-sourced
Development of mutual trust
He who receives an idea from me, receivesinstruction himself without lessening mine;as he who lights his taper at mine, receiveslight without darkening me.Jefferson (1813)
How does the matrix structurebenefit our clients?
• “To ask one is to ask many”
• Collaboration, not silos
• Networking, not outsourcing
Wally’s Delusion
“It’s MY knowledge” - my power!
And finally...a few questions to consider
Firstly…thanks for listening [email protected]
• What are the 3 top motivators to sharing?• How might one predict what triggers the ‘take-off’ point
in My Site uptake?• What’s the impact of adverse demographics on your
organisation?• How do you balance ‘ask an expert’ with the ‘wisdom
of crowds’?
What do we mean by context?
Report No. xx-yy-zz: Review of Mooring Systems in the UKCSBy Joe Bloggs
March 2011100 pages, including 5 pages of References----------------------------------------------------------------------------But…
Joe Bloggs is…an undergraduate intern, and this is his work
placement Report.Can I use it?............
