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Extensive Research has proved that extensive research is often. Great lessons, strategies, and questions to help you create the next great campaign
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RESEARCH & THE CREATIVE BRIEF © Hunter Territo / Xdesign, Inc - If duplicating please reference appropriately
EXTENSIVE RESEARCH HAS PROVEN THAT EXTENSIVE RESEARCH IS OFTEN WRONG
RESEARCH & THE CREATIVE BRIEF
RESEARCH & THE CREATIVE BRIEF
YOUR GOAL: CONNECT THE CONSUMER & THE BRAND
RESEARCH & THE CREATIVE BRIEF
“There is always a reason a company makes a product and a reason people buy it.”
Source: Luke Sullivan - Hey Whipple Squeeze This
RESEARCH & THE CREATIVE BRIEF
“Audiences are more fragmented. Media buys are more expensive. Great advertising is harder to create. Getting noticed in a crowded field is tougher than ever. The more you understand exactly who you’re talking to, the better your chances are of reaching that audience with an effective message.”
Source: Steve Lance - The Little Blue Book of Advertising
RESEARCH & THE CREATIVE BRIEF
ACCOUNT EXECUTIVES HOLD THE KEY
RESEARCH & THE CREATIVE BRIEF
TIPS FOR GETTING STARTED IN RESEARCH:
RESEARCH & THE CREATIVE BRIEF
ASK TO SEE THE PREVIOUS WORK
Source: Luke Sullivan - Hey Whipple Squeeze This
RESEARCH & THE CREATIVE BRIEF
EXAMINE THE BRAND STATUS
Source: Luke Sullivan - Hey Whipple Squeeze This
RESEARCH & THE CREATIVE BRIEF
RESEARCH THE INDUSTRY
Source: Luke Sullivan - Hey Whipple Squeeze This
RESEARCH & THE CREATIVE BRIEF
RESEARCH THE COMPETITOR
Source: Luke Sullivan - Hey Whipple Squeeze This
RESEARCH & THE CREATIVE BRIEF
IMMERSE YOURSELF IN THE MEDIA YOU WISH TO LEVERAGE
Source: Luke Sullivan - Hey Whipple Squeeze This
RESEARCH & THE CREATIVE BRIEF
“There’s too much money being wasted in advertising today. You need to know what’s going on, why it’s going on, and what brands are benefitting the most from those activities.”
Source: Steve Lance - The Little Blue Book of Advertising
RESEARCH & THE CREATIVE BRIEF
GET TO KNOWTHE BRAND
Source: Luke Sullivan - Hey Whipple Squeeze This
RESEARCH & THE CREATIVE BRIEF
BUT, ALWAYS TRY TO STAY STUPID
Source: Luke Sullivan - Hey Whipple Squeeze This
RESEARCH & THE CREATIVE BRIEF
THE CLIENT IS NOT ALWAYS THE TARGET AUDIENCE
RESEARCH & THE CREATIVE BRIEF
YOU ARE NOT ALWAYS THE TARGET EITHER
RESEARCH & THE CREATIVE BRIEF
DEFINE YOUR TARGET/COMMUNITY
RESEARCH & THE CREATIVE BRIEF
Who does your brand appeal to? Who makes up the majority of those people? !
What do they know, like, love or dislike about your product? Your brand? !
Is there a difference between how they feel about your brand vs. your product?
Source: Steve Lance - The Little Blue Book of Advertising
RESEARCH & THE CREATIVE BRIEF
SPEND A DAY IN THEIR LIFE
Source: Luke Sullivan - Hey Whipple Squeeze This
RESEARCH & THE CREATIVE BRIEF
“People buy from people they perceive are like them.”
Source: Steve Lance - The Little Blue Book of Advertising
RESEARCH & THE CREATIVE BRIEF
COMMUNICATING WITH THE CONSUMER REQUIRES THAT YOU ACTUALLY KNOW THEM
RESEARCH & THE CREATIVE BRIEF
HARNESS THE80/20 RULE
RESEARCH & THE CREATIVE BRIEF
“It’s much easier to make a sale to someone who’s already interested in what you’ve got to say.”
Source: Steve Lance - The Little Blue Book of Advertising
RESEARCH & THE CREATIVE BRIEF
FOCUS GROUPS KILL CREATIVITY
RESEARCH & THE CREATIVE BRIEF
IF YOU HAVE TO, TEST STRATEGY NOT EXECUTION
RESEARCH & THE CREATIVE BRIEF
“We are so busy measuring public opinion, we forget we can mold it, we are so busy listening to statistics that we forget we can create them.”
Source: Bill Bernbach
RESEARCH & THE CREATIVE BRIEF
INNOVATION CAN THE BEST FORM OF ADVERTISING
RESEARCH & THE CREATIVE BRIEF
“If I had asked people what they wanted, they would have said faster horses.”
Source: Henry Ford
RESEARCH & THE CREATIVE BRIEF
THE FREEDOM OFA WELL DEFINED CREATIVE BRIEF
RESEARCH & THE CREATIVE BRIEF
“The creative brief is a blue print, a guide, even a source of inspiration. It details our objectives, audience/community, message or utility, the context in which we’ll engage, timing, and budget.”
Source: Edward Boches
RESEARCH & THE CREATIVE BRIEF
IN SHORT, THE WHO, WHY, WHERE, & WHEN
Source: Edward Boches
RESEARCH & THE CREATIVE BRIEF Edward Boches
THE BRIEF IS THE WHAT WE ARE DOING
RESEARCH & THE CREATIVE BRIEF
THE CREATIVE IS THE HOW WE ARE DOING IT
Source: Edward Boches
RESEARCH & THE CREATIVE BRIEF
CLEARLY DEFINE THE GOAL
RESEARCH & THE CREATIVE BRIEF
WHAT ARE THE FEATURES & BENEFITS?
RESEARCH & THE CREATIVE BRIEF
WHAT’S THE PERCEPTION?
RESEARCH & THE CREATIVE BRIEF
What do we want to accomplish? Whom are we talking to? What do they think now? What do we want them to think? Why should they think this? What is our message/tone?
Source: VCU Brandcenter
RESEARCH & THE CREATIVE BRIEF
Who is our community? Where do they hang out? What value can we add? What should our content be? How will people get involved? What platforms, tech, APIs will be used? What will make it ongoing? How will we measure success? !*Edward Boches: Mullen
Source: Edward Boches - Mullen Advertising Agency
What type of project is this?
How did this idea come about?
What is the story?
What makes it unique?
What reasons support this?
What have you done in the past?
What must we accomplish?
How old are they?
Gender?
Income?
Education?
Where do they live?
Local? Regional? National? Global?
Who is the “perfect” customer?
How would you describe a day in the life of the customer?
Why would they talk about this to their friends?
What are the strengths?
What value are we bringing to their life?
What is the desired style?
What is the personality?
What kind of watch would it be? What kind of car?
Elegant? Humorous? Technical? Inspirational? Provocative?
What are the weaknesses?
What threats could be anticipated?
What opportunities might be available?
Who is the market leader?
What unique insights can you provide about the market?
Who will be generating content?
Any key copy points that must be included?
Are there any legal or regulatory requirements?
Any specific time-line dates?
Are there any existing media contracts we need to be aware of?
This piece of paper is less important than the journey of the process
What type of project is this?
How did this idea come about?
What is the story?
What makes it unique?
What reasons support this?
What have you done in the past?
What must we accomplish?
How old are they?
Gender?
Income?
Education?
Where do they live?
Local? Regional? National? Global?
Who is the “perfect” customer?
How would you describe a day in the life of the customer?
Why would they talk about this to their friends?
What are the strengths?
What value are we bringing to their life?
What is the desired style?
What is the personality?
What kind of watch would it be? What kind of car?
Elegant? Humorous? Technical? Inspirational? Provocative?
What are the weaknesses?
What threats could be anticipated?
What opportunities might be available?
Who is the market leader?
What unique insights can you provide about the market?
Who will be generating content?
Any key copy points that must be included?
Are there any legal or regulatory requirements?
Any specific time-line dates?
Are there any existing media contracts we need to be aware of?
This piece of paper is less important than the journey of the process
RESEARCH & THE CREATIVE BRIEF
MAKE SURE WHAT YOU HAVE TO SAY MATTERS
Source: Luke Sullivan - Hey Whipple Squeeze This
RESEARCH & THE CREATIVE BRIEF
RESEARCH WILL DEFINE YOUR STRATEGY
Source: Luke Sullivan - Hey Whipple Squeeze This
RESEARCH & THE CREATIVE BRIEF
CASE STUDY: TOYOTA SIENNA,A MINI-VAN
Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
RESEARCH & THE CREATIVE BRIEF
The Toyota Sienna mini-van is competing in a tough category and losing market share. Sienna share has gone from 29 percent to 19 percent in one year. With more category competition, Sienna needs a significant idea to regain share.
!
Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
CHALLENGE/GOAL:
Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
Overcome lost marketshare.
Make the TS a purchase that is not embarrassing for younger parents. !
Significantly increase consideration among target audience.
Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
AGENCY: SAATCHI & SAATCHI LA
Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
TARGET AUDIENCE / COMMUNITY:
Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
Moms and Dads with attitude. Proud and happy to be parents, subscribe to family values, but they were professionals before they became parents. They are hip, smart and in sync with the new technology, and connected with pop culture.
!
Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
PERCEPTIONS:Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
Current: They currently think product is functional and reliable, but not in line with their personality. !
Desired: Believe that the Sienna is actually cool enough and stylish enough for them - the parents - not just designed with the kids in mind.
!
!
Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
INSIGHTS:Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
Today’s young parents are no longer isolated at home with babies and toddlers. They can and do reach out to the broader world – almost constantly. Social media is their lifeline and sharing information is a consistent activity throughout their day. We knew from this that we could enlist them to become our collaborators – not only in distributing our message but in developing it as well.
Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
CONCEPT:Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
We knew that they joked about and would also get the joke about stereotypical minivan parents
Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
AWESOME PARENTS DRIVE THE TOYOTA SIENNA
Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
HOW:Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
TV, print and outdoor to the tone and provided the high level of awareness we needed. !
Online and YouTube to up the fun quotient and because InSync Traditionalists live there and share content.
Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
TOYOTA DEFINED THE TARGET AND BROUGHT THEM TO LIFE
Source: Edward Boches - EdwardBoches.com: The Creative Brief
RESEARCH & THE CREATIVE BRIEF
RESEARCH & THE CREATIVE BRIEF
RESEARCH & THE CREATIVE BRIEF
RESEARCH & THE CREATIVE BRIEF
RESULTS:
RESEARCH & THE CREATIVE BRIEF
OVER 8,000,000 YOUTUBE VIEWS
Source: autofspace.com
RESEARCH & THE CREATIVE BRIEF
RESEARCH & THE CREATIVE BRIEF
145% JUMP IN SALES
Source: brandchannel.com
RESEARCH & THE CREATIVE BRIEF
AWESOME PARENTS DRIVE THE TOYOTA SIENNA
Source: Edward Boches - EdwardBoches.com: The Creative Brief