2012.08.23 Managing Complex Systems

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Professor Mike Danilovic, Halmstad University, Sweden presented this seminar "Managing Complex Systems" as part of a Scandinavian Insights on International Entrepreneurship and Innovation session at the Whitaker Institute on the 23rd August 2012.

Text of 2012.08.23 Managing Complex Systems

  • 1. MANAGING COMPLEX SYSTEMS Mike Danilovic Professor of Industrial Management at Halmstad University, Sweden
  • 2. UNDERSTANDING COMPLEXITY Complexity is basically about variation among elements and systems interdependencies and relations between items, functions, people and activities.
  • 3. MASTERING THE DYNAMICS! THREE MAJOR DOMAINS The structure of products reflects the logic of technology! The structure of processes and manufacturing reflects the logic of products! The structure of organizations reflects traditions and the logics of (old) products and processes!!!
  • 4. TECHNOLOGY AND HUMAN-MACHINE-INTERFACE EARLY CARS AND AIRPLANES Spirit of St.Louis Cockpit 1927 BMW 328 MM Cockpit 1938
  • 5. Ignition Lights Control Switches Dashboard Turn Signals Starter Control Switches Steering Column Distributer Radio Standard Equipment Optional Equipment THE ONBOARD NETWORK OF 1957
  • 6. BMW 740 i Cockpit 1994 Boeing 747 Cockpit 1989 TECHNOLOGY AND HUMAN-MACHINE-INTERFACE MODERN CARS AND AIRPLANES
  • 7. BMW 745 i Cockpit 2001 Boeing 777 Cockpit 1995 TECHNOLOGY AND HUMAN-MACHINE-INTERFACE LATEST CARS AND AIRPLANES Airbus A380 Cockpit 2006
  • 8. Anti-theft System Tire Pressure Control Rain Sensor Light Switching Module Heating Control Heating Control (Rear) 1 Axle Air Suspension Control Center Mid-Console Trailer Module Instrument Cluster Car Access System Security and Information Module Automobile Center Door Module Passengers Side Human Machine Interface Parking Distance Control Digital Diesel Engine Electronic 1 Active Cruise Control Central Switches Steering Column Door Module Drivers Side Left A Pillar Left B Pillar Right A Pillar Right B Pillar Door Front Left Drivers Seat Audio System Kontroller Door Front Right Rear Seat Aktive Roll Stabiliser Dynamic Stability Control Electronic Transmission Control Passengers Seat Door Module Drivers Side Rear Door Module Passengers Side Rear Seating Module Driver Seating Module Passenger Antenna Tuner Multi Media Changer Audio-CD Changer Video Module Control Center Mid- Console Rear Adaptive Light Control Electronic Damper Control Electromech. Parking Brake Wheel Speed Sensor Seating Module Passengers Side Rear Powermodul Digital Diesel Engine Elektronik 2 Sun Roof Chassis Integration Module Amplifier Navigation System Telephone Interface Voice Recognition System Headset Interface Rear Door Lift Seating Module Drivers Side Rear Auxiliary / Additional Heater Controller Wiper Module Standard Equipment Optional Equipment Diagnosis Access Central Gateway Module K-CAN System MOST K-CAN Peripherie byteflight PT-CAN E/E-PLATFORM - THE ONBOARD NETWORK OF 2001
  • 9. Connectivity due to basic functionalities a single control unit ... connectivity realized in and between two seperate control units ... ... connectivity realized in a total vehicle platform IN VEHICLE CONNECTIVITY - FUNCTIONAL CONNECTIVITY
  • 10. Car2X - CONNECTIVITY SCENARIOS Car2X Car2Home Car2Enterprise Car2CustomerPortal Car2MobileDevice Car2Tag Car2TrafficInfrastructure Car2Car
  • 11. THREE APPROACHES TO MANAGING COMPLEX SYSTEMS PLANNING INTEGRATION SELF-ORGANIZING
  • 12. BARRIERS TO INTEGRATION ManagingIntegrationStructure: Work Breakdown Structure (WBS) Work Packages (WP) Work Flow: ProcessesTask DefinitionOrganizational RoutinesPeople: Psychological and social boundariesThe logic of decomposition - Divergent procesThe logic of integration - Simultanious convergent and divergent processesProduct levelSystems levelSub-systems levelElements levelSystem chunks levelSystem teams levelManaging Complexity - The Traditional Approach to Decomposition and IntegrationThe logic of decomposition - Divergent procesThe logic of integration - Simultanious convergent and divergent processesProduct levelSystems levelSub-systems levelElements levelSystem chunks levelSystem teams levelManaging Complexity - The Information Driven Management Approach to Decomposition and Integration Identity Political Authority Tasks
  • 13. ManagingIntegrationPeople: Managing Social Rooms Product & OrganizationalStructures: Work Breakdown Structure (WBS) Work Packages (WP) Proceses & Work Flow: Participatipatory Approach Task Definition Organizational Routines MANAGING COMPLEXITY THROUGH INTEGRATION IN PRODUCT DEVELOPMENT The Concept of Social RoomsTHE AESTHETICAL ROOM THE COGNITIVE ROOM THE POLITICAL ROOM TheNonsenseZoneThePlay Zone TheNaive ZoneTheTask Zone TheWar ZoneTheRelationalZone
  • 14. MULTIPROJECT/PORTFOLIO MANAGEMENT CASE: SAAB AEROSPACE
  • 15. PART OF THE BUSINESS PORTFOLIO
  • 16. MULTIPROJECT/PROGRAM/PORTFOLIO MANAGEMENT IN HELTH CARE
  • 17. 111519727235643212921171392526223014181024282016812NP Halland WORKSHOP Programstruktur via beroendematris, 29/2 2012, output och terfring 14/3 Rader = projekt och delprojekt fr NP, Kolumner = berrda organisationer i Halland, Markera i varje flt 0,1,2 eller 3 plus ev. kommentar, 0= inget beroende, 1= information, 2= kommunikation, 3= gemensam utveckling rev 15/3 och den 16/3 RG, ML HYLTE-ITLAHOLM-ITFALKENBERG-ITHALMSTAD-ITKUNGSBACKA-ITVARBERG-ITRH-REGIONSSERVICE(IT) RH-REGIONKONTORET(INFO MM) RH-(AMBULANS) RH-PSYKRH-HALLANDS SJUKHUSRH-VRDCENTRALERKUNGSBACKA-SKERHETSTJNSTERFALKENBERG-SKERHETSTJNSTERLAHOLM-SKERHETSTJNSTERHYLTE-SKERHETSTJNSTERHALMSTAD-SKERHETSTJNSTERVARBERG-SKERHETSTJNSTERVARBERG-FRVALTNINGFALKENBERG-FRVALTNINGKUNGSBACKA-FRVALTNINGHYLTE-FRVALTNINGLAHOLM-FRVALTNINGHALMSTAD-FRVALTNINGVARBERG-VRDPERSONALKUNGSBACKA-VRDPERSONALFALKENBERG-VRDEPERSONALLAHOLM-VRDPERSONALHALMSTAD-VRDPERSONALHYLTE-VRDPERSONAL 13TEKNIK-SITHS111111111111114TEKNIK-DRIFTSUPPORT-INERA NAT.SUPPORT222222222222211111137ANSLUTNING-API336ANSLUTNING-BRYGGA JOURNAL NP315TEKNIK-DRIFTSUPPORT-REGIONAL SUPPORT319TEKNIK-LOGGTJNSTER111111111TEKNIK-SJUNET311116TEKNIK-TGP33333331TKOMST-INFRASTRUKTUR (IT)3333333121111122222223TKOMST-HSA22222222111133333322333312TKOMST-DRIFTSUPPORT3333333211113333322333331111118TKOMST-SK-LOGG1111113333333333322222211111121VERKSAMHET-ARBETSFLDEN-NYA PROCESSER11111111333333333322222233333325VERKSAMHET-UPPFLJNING 'LOGGANALYS'22333333333333333320VERKSAMHET-ARBETSFLDEN-NYA RUTINER 133333333333222222111117TKOMST-SK-TGP3222233333322222211111110TKOMST-PDL1311113333332222221111116TKOMST-SK-BIF322223333332222221111119TKOMST-SK-SPRR2333322VERKSAMHET-TERMER & BEGREPP122222111223VERKSAMHET-UTBILDNING3133311111122222221111124VERKSAMHET-INFORMATIONSKAMPANJER23222222222221111117TEKNIK-INTEGRATIONSPLATFORM-VAS3318TEKNIK-INTEGRATIONSPLATFORM-TIETO3338ANSLUTNING-MAPPNING322239ANSLUTNING-KVALITETSKONTROLL322240ANSLUTNING-UTDATA-INNEHLL322241ANSLUTNING-INNEHLL-LSBARHET322222222226ANSLUTNING- IM-Uppgifter om vrd- och omsorgstagaren3111127ANSLUTNING-IM-Diagnos3111128ANSLUTNING-IM-Ordinerade och frskrivna lkemedel3111129ANSLUTNING-IM-Genomfrda och inbokade vrd- och omsorgskontakter3111130ANSLUTNING-IM-Vrd- och omsorgsdokument3111131ANSLUTNING-IM-Underskningsresultat311115TKOMST-SITHS-SUPPORT224TKOMST-SITHS-UTFRDANDE212TEKNIK-HSA32ANSLUTNING-IM-Uppmrksamhetssignal33ANSLUTNING-IM-Patientens funktionstillstnd34ANSLUTNING-IM-Vrd- och omsorgsplaner35ANSLUTNING-IM-Vrd- och omsorgstjnstA1ALLA IT/DP 14A2 ALLA KOMMUN SK VRD/DP 14B ALLA KOMMUN IT OCH RH IT/DP 16, 1, 3, 2C2 ALLA KOMMUN, SK OCH FRVALTNING/ DP 3, 2, 8, 21, 25, 20, 7, 10, 6 D REGIONKONTORET, ALLA KOMMUN FRVALTNING, OCH VRD / DP 23, 24E REGIONSERVICE, ALLA KOMMUN VRDPERSONAL/ DP 41, 26, 27, 28, 29, 30, 31C1 ALLA R