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Turning visitors into customers

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A short presentation on some great ways to interact with visitors on your website to turn them into real customers

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Page 1: Turning visitors into customers

Turn Visitors into Customers

Find out how to Interact with your website visitors to turn them from

browsers into buyers

Page 2: Turning visitors into customers

The Power of Live Analytics

See who is on your website and what they are doing in real time

You can then ask visitors questions just as if they were visiting your premises

Also enables you to view previous browsing history

Page 3: Turning visitors into customers

Start with Chat & Callback

Enables you to place Live Chat buttons anywhere on your site

Request Callback is more reliable than an email and enables you to give an instant response

Anyone in your company can respond to a chat or callback request

Page 4: Turning visitors into customers

Prospect & Customer Alert

Set up alerts to tell you when a certain type of visitor in on your site

Push Live Chat invites to visitors based on their activity

Monitor click through from any traffic source

Page 5: Turning visitors into customers

Data Capture

Instantly capture visitor details once they request chat, callback or complete a form

Once added to database will be able to monitor all visitor activity

Easy integration with CRM or emarketing system

Page 6: Turning visitors into customers

Auto Responses

Set up rules to keep in touch with site visitors

Auto send customised emails or chat requests

Auto generate feedback requests or surveys for website visitors

Page 7: Turning visitors into customers

Practical Applications

Prospect Filtering Enquiry Management Increased Online

Orders Order Management Customer Service Customer Retension Customer Surveys

Page 8: Turning visitors into customers

Sound Interesting?

Please visit our Live Chat, eMarketing or Auto Processes pages

Start a Live Chat Session

Request a Callback

Or telephone us on 0844 811 8277