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Real-time retail payments:
building for the future
13 April 2016
Pat Antonacci
Frank Van Driessche
Context Design
guidelines How can
SWIFT help
SWIFT Business Forum Canada - Real-time retail payments: Building for the future - 13 April 2016
Agenda
24x7: payments can
be sent and received
all times of the day,
every day of the
year
24 x 7 Instantaneous Irrevocability Certainty
Instantaneous:
good funds must
be available on the
beneficiary’s
account in,
typically, less than
a minute
Irrevocability: once
payments are
processed, they
can’t be recalled
Certainty: payments
sent to a beneficiary
bank are individually
explicitly confirmed (to
both payer and payee)
or rejected
SWIFT Business Forum Canada - Real-time retail payments: Building for the future - 13 April 2016
Key features of real-time retail payments
SWIFT Business Forum Canada - Real-time retail payments: Building for the future - 13 April 2016
18 countries ‘live’
12 countries ‘exploring’ / ‘planning’ / ‘building’
17 additional Eurozone countries ‘exploring’
Planning
Eurozone
Live
Real-time retail payment systems
Live adoption in 18 markets, many more in the pipeline
RFP for Eurozone
system to be live by
2018
French
domestic and
pan-European
initiative
Denmark
domestic
initiative
Spanish
domestic
initiative
Pan-European
initiative
UK domestic
initiative
Canadian
payment
modernisation
US Faster Payments
Task Force and a US
Secure Payments
Task Force
US domestic initiative
US domestic
initiative
Japanese
domestic
initiative
Singapore
domestic initiative,
central addressing
service in review
Need for at least one
solution for the Eurozone
according to ERPB
Defining SEPA SCT
Inst scheme on request
of ERPB
Australia National
Payments Platform to
be live by 2017
Thailand
Mobile Instant
payments in
review
Indian domestic
initiative
SWIFT Business Forum Canada - Real-time retail payments: Building for the future - 13 April 2016
A selection of initiatives
SWIFT Business Forum Canada - Real-time retail payments: Building for the future - 13 April 2016
High growth of mobile and Internet technology
Ability to do business on-line, anywhere, anytime
High customer expectations Set by m- and e-commerce - must be simple,
immediate, certain with cost transparency
Competition from agile new entrants New business propositions and improved customer experience, not hindered by existing legacy
Increased regulator focus • Consumer protection • Financial inclusion • Transparency • Financial crime compliance • Credit card interchange fee caps • Regional harmonization
Emergence of new technologies
New technologies, such as block-
chain / distributed ledgers, will facilitate the implementation of
new payment systems
Meaning for banks
• Disruption operating models • Large investments vs limited
revenue potential • Impact on compliance and
fraud detection processes
Retail Payments
Drivers... Simpler... Anywhere… Anytime... Immediate... Secure...
SWIFT Business Forum Canada - Real-time retail payments: Building for the future - 13 April 2016
Context Design
guidelines How can
SWIFT help
Agenda
Key success factors/opportunities
Customer excellence • Data rich and timely payments
• Shielding from payment complexity: proxy resolution
to facilitate ramp-up
• Business innovation and easy integration with overlay
services: e-commerce/e-invoicing platforms…
Business case optimisation • Banks’ value proposition to indirects, corporates and
overlays
• Community approach for non-competitive features
• Longer term vision of infrastructure rationalisation
Platform robustness • Highest levels of operational excellence, security and
resilience
• Clear liability framework supported by authentication,
non- repudiation, controls on business rules and
roles…
SWIFT Business Forum Canada - Real-time retail payments: Building for the future - 13 April 2016
Industry standards
Cater for ubiquity
Manage settlement
risk
Cost efficient End-user
convenience
Richer data
Easy integration
Platform Design
Guidelines
Real-time 24/7/365 services
Payments modernisation
Platform design guidelines
SWIFT Business Forum Canada - Real-time retail payments: Building for the future - 13 April 2016
Context Design
guidelines How can
SWIFT help
Agenda
Domestic Messaging Channel
(DMC)
in-country messaging solution
that supports low latency, high
message volumes, on a
24/7/365 basis,
without downtime
Payment Gateway (PAG)
supports exchange of clearing
and settlement messages,
and APIs that enable value-
added (addressing, fraud
detection) and overlay
services (business platforms)
Addressing Database
links short name alias, email
address or mobile phone
number to customer’s bank
account number
ISO 20022 standards and
(RT-RPS) market practice
enables long-term
interoperability with other
market infrastructures
SWIFT ‘FNAO’ Performance
40 years of operational excellence – 5x9s resilience,
reliability, privacy, PKI security and round the clock
support,
on a 24/7/365 basis
Solution basics
Multi-functional, modular payments platform
FNAO
Performance
Payment
Gateway
Domestic
Messaging
Channel
Addressing
Database
ISO 20022
Standards
SWIFT’s solution
A lighter hub model
Clearing & Settlement Hub
Ordering Customer
PAG
Ban
k C
han
nel
s
PAG
Addressing Database
$ 24h
Overlay Services
Beneficiary Customer
Payment Gateway
Ordering Customer Bank
Beneficiary Customer Bank
Value Added Services
Messaging Solution
DMC
ISO 20022
Fraud Management
RTGS
Ap
plic
atio
n
Access Models
Ban
k C
han
nel
s
Ap
plic
atio
n
Access Models Pre-clearing
PAG
SWIFT Business Forum Canada
SWIFT Business Forum Canada
Channels
Branch
Mobile
Phone
Online/
Internet
New
services
Ordering
Customer
Corporate
Ordering Customer
Bank
Ba
nk
Ap
plic
ation
s
Aim for more than just real-time
payments. A vision of platform
rationalisation over time, driving
efficiency and innovation for the banking
community
Retail payments in the future
Acquiring channels
Supported payments
• Attended payments (real-time,
including time-out mechanism)
• Unattended payments batched
or un-batched
• High and low value
PAG
File
handler
SWIFT Business Forum Canada
Channel
s
Branch
Mobile
Phone
Online/
Internet
New
services
Ordering
Customer
Corporate
Ordering Customer
Bank
Ba
nk
Ap
plic
ation
s
An addressing resolution database helps
to generate volumes for the system in the
P2P space
Retail payments in the future
Addressing resolution
Addressing service
• Convert e-mail address, phone
number into payment
information
• Same principles for potential
central fraud detection platforms
PAG
File
handler
Addressing
database PAG
SWIFT Business Forum Canada - Real-time retail payments: Building for the future - 13 April 2016
Channel
Branch
Mobile
Phone
Online/
Internet
New
services
Ordering
Customer
Corporate
A
B
Ba
nk
Ap
plic
ation
s
Beneficiary
Customer Pre-clearing
Beneficiary
Customer Bank
Ba
nk
Ap
plic
atio
ns
PAG PAG
Retail payments in the future
Pre-clearing
An interface software is needed
to offer the necessary security
protections, non repudiation with
a neutral party and facilitate
messaging
Pre-clearing
• Pre-clearing aims to verify beneficiary
details
• Posting can happen after pre-clearing,
based on risk profile
• Payment details only shared with
parties involved
DMC
File
handler
Ordering Customer
Bank
Channel
Branch
Mobile
Phone
Online/
Internet
New
services
Ordering
Customer
Corporate
A
B
Ba
nk
Ap
plic
ation
s
Beneficiary
Customer Pre-clearing
Beneficiary
Customer Bank
Ba
nk
Ap
plic
atio
ns
PAG PAG
Retail payments in the future
Pre-settlement
Solution for optimal resilience,
high scalability and data privacy
by design
DMC
File
handler
Ordering Customer
Bank
Pre-settlement
• Accounting in central hub
• Liquidity management features
• Prepare settlement in RTGS
system
hub A B
Acc
ou
nts
RTGS
A’ B’
Acc
ou
nts
Real Time Payment
balances
P
AG
Pre-settlement
Small
Bank
Beneficiary
Customer
Pre-clearing
Ba
nk
Ap
plic
ation
PAG PAG
Retail payments in the future
Participation
hub A B
Acc
ou
nts
RTGS
A’ B’
Acc
ou
nts
Real Time Payment
balances
Pre-settlement
FI aggregator
Service bureau
Sponsorship of indirect
participants helps the
business case of direct
members
Participation options
• Direct
• Direct through service bureau
• Indirect participant (relay model)
• Direct/indirect settlement
P
AG
PAG
Pa
ym
en
t
Ap
plic
ation
Small
Bank
Small
Bank
Beneficiary
Customer Bank
Retail payments in the future
Overlay services
Pre-clearing
Bank
Applications
Payer Bank
Bank
Applications
Payee Bank
Customer
E-commerce Platform
Initiation
Delivery
hub
A B
Acc
ou
nts
RTGS
A’ B’
Acc
ou
nts
Real Time Payment
balances
PAG PAG
P
AG
PA
G
Pre-settlement
Supplier
Order request Order paid
1
2
3
4
5
6
Integration with overlays helps the
bank’s business case, but is also a
key source of volumes
SWIFT’s solution
A lighter hub model
Clearing & Settlement Hub
Ordering Customer
PAG
Ban
k C
han
nel
s
PAG
Addressing Database
$ 24h
Overlay Services
Beneficiary Customer
Payment Gateway
Ordering Customer Bank
Beneficiary Customer Bank
Value Added Services
Messaging Solution
DMC
ISO 20022
Fraud Management
RTGS
Ap
plic
atio
n
Access Models
Ban
k C
han
nel
s
Ap
plic
atio
n
Access Models Pre-clearing
PAG
SWIFT Business Forum Canada - 13 April 2016
SWIFT Business Forum Canada - 13 April 2016
Advantages of the lighter hub solution
Lower processing
complexity Through advanced PKI
processing, decentralised
pre-validation and
beneficiary details pre-
processing
End-user data confidentiality Complete payment details are only
shared between the clearing parties,
the solution only processes a sub-set
which reduces processing complexity
Higher levels of security Payment messages are ‘signed’ by
the sender. This is different from a
centralized model, where the hub
acts as a third party and signs all
instructions
Higher flexibility The solution can accommodate different payment
use cases through business CUG’s and allow FIs
to offer innovative new services to their customers
Higher resilience No single point of failure. Banks can post funds
after clearing and before settlement even if
settlement party is not available
Higher throughput If pre-clearing fails, a settlement request will not
be generated by the PAG and so will not burden
the settlement application.
Ordering Customer
PAG
Ban
k C
han
nel
s
Clearing & Settlement Hub
Addressing Database
$ 24h
Overlay Services
Beneficiary Customer
Payment Gateway
Ordering Customer Bank
Beneficiary Customer Bank
Value Added Services
Messaging Solution DMC
ISO
20022
Fraud Management
RTGS
Ap
plic
atio
n
Access Models
Ban
k C
han
nel
s
Ap
plic
atio
n
Access Models
PA
G
PA
G
SWIFT’s solution
A full hub model
PAG
SWIFT Business Forum Canada - Real-time retail payments: Building for the future - 13 April 2016
Agency services
Customers
RT-RPS
ACH
RTGS
Value added services
Overlay services
Correspondents
• Reuse SWIFT ‘single
window’
footprint to connect to all
your payment infrastructures
and counterparties
• Use a trusted, cost-
efficient, reliable and
secure network
• Use an API framework to
integrate value added
services such as
e-commerce platforms and
mobile payment services for
real-time retail payments
• Offer agency services to
indirect participants
• Route payments efficiently
• Orchestrate automated
payment flows
• Ensure flawless STP
through validation
Single window for all your payment needs
Customers
SWIFT Business Forum Canada - 13 April 2016
www.swift.com
SWIFT Business Forum Canada - Real-time retail payments: Building for the future - 13 April 2016