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I’m off tothe bank
I’ll pick up the kids I’ll miss
you guys.
What am I doing today?
Because human cloning technology is still a far-‐fetched proposition, the need for us to be mobile is becoming more and more essential by the day.
3.2b Online Users44% of world population*
47b E-‐Commerce & Mobiletransactions & payments2011-‐2015**
4.9bConnected thingsUp 30% vs 2014***
25b
Source: *International Telecommunications Union **Capegemini ***Gartner Inc.
There are more mobile phones than there are humans on this planet
Hitting Critical Mass
*IDC @ Statista 2015
Desktop
Laptop
Tablet
*Cisco VNI 2015 / Statista
2014
20152016
2017
2018
2019
1.74EB2.96EB4.87EB7.80EB
11.97EB
18.24EB
A LargeNovel
Informationin the human
genome
Annual World Literature Production
All US Academic Research Libraries
2/3 of Annual World Production of Information
A TinyAnt
Height ofa Short Person
Length of Auckland Harbour Bridge
Length of New Zealand The Sun’s Diameter
DATA
SIZE
IN PER
SPEC
TIVE
…. but if you were to combine the data from ALL digital devices…
the volume of data processed in 2014 was approximately 6 zettabytes*.
6 zettabytes? :
6,000,000,000,000,000,000,000 bytes.
*Source: IDC
How much data is that?
31 banks have internet & online banking services
Used by 19 million subscribers
Making 210 million banking transactions
between them
Worth 2.3 billion Ringgit in value
65% population
140% penetration
79% are smartphones
But the real opportunity is clearly on mobile:
Among global banking organizations, there are three groups in terms of readiness
In Malaysia, we’re doing pretty well
*IBM Institute of Business Value 2015
“AGGREGATORS”
COMPARISON SITES
PERSONAL FINANCIAL
MANAGEMENT SOLUTIONS
Increase pressure on
loyalty & price
Become customers’
primary interface
“INNOVATORS”
SOCIAL INVESTING
APPS
PAYMENT PLAYERS
LENDING PLATFORMS
Becoming main
source of investment advice
Attack banks’
traditional core
business
Leveraging on Big Data
“DISRUPTORS”
P2P PLATFORMS
EASY-‐BANKING PROVIDERS
Cutting out banks as the middle-‐
man
Appealing to customers
NON-‐BANKS & 3RD PARTY TECHNOPRENEURS ARE CHIPPING AWAY AT THEIR EXISTENCE
CASE STUDY 1 -
A greenfield venture that
became Poland’s 3rd largest retail
bank
CASE STUDY 2 -
A branchless concept that
continues to open new segments for
its parent bank
Deposit, withdraw, transfer money and pay for goods and services with a mobile device.
Singlehandedly gave 20million Kenyans access to financial services (out of 44 million total population)
Instrumental in bringing Kenya to 75% in banking population, highest in Africa, ahead of economic giants South Africa, Nigeria, Ghana.
PAKISTAN
Setup a bank account in just 3 minutes from a mobile phone. Enables users to visit any Easypaisa
shops to deposit and withdraw cash.
Users can also pay bills, transfer money, check balance, manage pin codes and more.
6 million accounts to date, making EasypaisaPakistan’s 3rd largest bank.
KENYA
CASE STUDY 3 -
How feature phones can still
make a difference in financial
inclusion
KENYA&
PAYMENTEXPRESS
Peer-‐to-‐peer mobile money transfer
Send to mobile phone numbers, not bank accounts
Select from address book, key in amount, generates code
3 ways for recipients to collect:-‐ withdraw from HLISB/HLB ATM, no cards needed-‐ transfer online, directly to their own bank accounts-‐ to a fellow PEx user, it goes straight into recipient’s acc.
Send reminders requesting for a PEx transfer
Customer opts to pay retail/food bill with PEx+
MERCHANT PAYMENT
Merchant enters bill amount on their mobile device A QR code is generated for the customer to scan
Bill amount is transferred from customers’ account into the merchant’s account instantly.
many morebut my time’s up…+
Other notable functions & services…
“Malaysia’s Best Internet Bank 2015”Global Banking & Finance Review