Some questions…

1. Do you have a central contact list / database which is updated on a real time basis?

2. Do you have a system for recording all the interaction details with the customers?

3. Can you measure your marketing campaign ROI?

4. Can you view your current sales pipeline and also do sales forecasting?

5. Can you monitor meetings / activities / sales of your field staff?

If your answer is “no” then…

You need a CRM Strategy & System

Win more sales and repeat business through SugarCRM.

SugarCRM powers the CRM of more than 1,00,000 satisfied companies

Why CRM?

• Acquire customers

• Know your customer well

• Get closer to your customer at every point of contact

• Retain customers

• Build long term & profitable relationships with chosen customers

SugarCRM provides…

• Marketing Automation

• Sales Force Automation

• Employee Collaboration

• Customer Support

• 3600 View of the Customer

Modules Available in SugarCRM

• Sales Force Automation : Contact, Accounts, Activities

• Marketing & Promotion : Leads, Opportunities, Marketing Campaign

• After Sales Service & Support : Cases, Bugs

• Sales Forecasting & Reports : Views, Dashboard, Dashlets

• Collaborative Tools : Calendar, Documents, Email, My Portal, RSS, Projects

Contacts Module

Contacts Module

Opportunities Module

Opportunities Module

Calendar Module

Calendar Module

Campaigns Module

Campaigns Module

Dashboard Module

Dashboard Module

Sanver E-Solutions offers…

CRM Consulting & Gap Analysis

SugarCRM Installation, Hosting, Upgradation, Maintenance and Technical Support

SugarCRM Customization

Database / Backend programming

New Module Development, Sugar Extension / Third party tool integration

Data Migration (from ACT!, Salesforce, MySQL / MS-SQL Server / Oracle / PostGreSQL Databases)

SugarCRM Implementation based on Gap Analysis / CRM Consulting Report

Custom on-site SugarCRM Training

SugarCRM Implementation Methodology (what to do and how to do?)

• CRM Strategy Development, Requirement Analysis based on CRM Strategy, TCO / ROI Analysis

• SugarCRM Implementation, Configuration & Hosting

• SugarCRM Customization of modules / interfaces based on client requirements

• System Integration & Migration to existing enterprise systems (if required)

• Comprehensive Training & Support program

• Program Review in the form of one day on-site quarterly review program

Thank You

Have a Nice Day!!!