Obligatory about me slide..
• SysAdmin by day○ Rubbish developer by night
• Always worked in software companies
• Always worked for SaaS companies and those transforming
• Started DevOps at Alfresco Software
• Managed DevOps at Hive Home
Why?
What does Operations look like?
What does DevOps look like
The Process™
● Change Behaviours○ We always do it like…○ This is the way my Granpappy taught me○ In a land far far away
● Change Interactions○ But Jim wouldn’t respond to my e-mail○ After I told him how wrong he was he didn’t seem interested in helping○ It must be a code issue
● Change Perceptions○ Operations let it go down again!○ The Development team write buggy code○ QA never tests it properly
Changing Behaviours
Step 1: Break their wills….
Step 2: Could we …?
Step 3: Wouldn’t it be cool if….
It is only when we push ourselves that we know
ourselves.
Changing interactions
Step 1: Move people
Step 2: It’s Our product
Step 3: One team, One goal
Change Perceptions
Step 1: Get facts
Step 2: Make successes public
Step3: Make Failures public
You’re Done
Not Really!
Q&A
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