Tom Trail5317 Warminster Drive Unit 303 Virginia Beach, VA 23455
OBJECTIVE: To earn a full time position within the Information Technology field
QUALIFICATIONS: Four years hard work experience in Information Technology field Maintained and repaired multiple servers and computers nationwide Excellent ability to follow written and oral instructions Strong Desire to grow and learn in a new position Strong professional and respectful personality skills
EDUCATION: ECPI University, Virginia Beach, VABachelor Degree in Business IT (2012)
ECPI University, Virginia Beach, VAAssociate Degree in Applied Computer Science (2003)
EXPERIENCE:USA Living (formerly USA Discounters) April 2011 – September 2015IT SupportAssisting in a wide variety of projects including setting up:
Active Directory Users and Computers Creating, updating, and maintaining 200-500 user and computer accounts Creating group permissions Microsoft Exchange Management Console Creating and updating accounts Linking email accounts to supervisors and their staff Patch management Repairing and replacing server equipment such as workstations, modems,
routers, and switches Extensive experience using virtual machines and various remote programs to
resolve issues Installing, updating, and monitoring multiple CCTV systems
USA Living (formerly USA Discounters) August 2004 – April 2011Logistics AdministratorResponsible for creating, maintaining and reporting in database tables with a strong focus on accuracy
REFERENCES AVAILABLETom Trail
5317 Warminster Drive Unit 303 Virginia Beach, VA 23455757-645-8929
REFERENCES
Dennis BreitkreutzVice President of Information TechnologyUSA Living (formerly USA Discounters)Virginia Beach, VA757-561-5957
Chad WoodfinOperations Manager of Information TechnologyUSA Living (formerly USA Discounters)Virginia Beach, VA757-676-7912
Tim DorseyVice President of Legal, Human Resources and Corporate AttorneyUSA Living (formerly USA Discounters)Virginia Beach, VA757-572-0978
Scott ThibodeauDirect Marketing ManagerUSA Living (formerly USA Discounters)Virginia Beach, VA757-569-7765
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