TEAM MEMBERS DIMPLE BHANUSHALI 4 DHAVAL HARBADA 14 SUJIT NIMKAR 34 NOOPUR SODHA 54

INTRODUCTION

Innovate, Implement and Improve…(3i of HR practices)

HR is a key contributor and has proved itself a crucial lever in business success.

Here is an attempt to capture some of the best HR practices that are creating motivated and loyal workforce at TCS.

TCS HR PRACTICES MAITREE

PROPEL

PULSE

PEEP

REFERRAL POLICY

TCS MAITREE Founded on 23rd February 2002 under the

able guidance of Mrs. Ramodarai TCS strives to create a spirit of liveliness among TCS associates and their families by organizing social activities and social events.

TCS Maitree encourages its associates and their families to look on themselves as a part of the extended family of TCS.

TCS MAITREE Cont..DRIVING FORCE Information sharing and interaction directed

internally within the TCS community. Social service i.e. working for the

betterment of the people and environment.ACTIVITIES Dance classes conducted for employees.

Also movie clubs and yoga classes.

TCS PROPEL

P rofessional Excellence

R ole enhancement

O wning TCS culture

P ersonal Growth

E mployee involvement

L earning

PROPEL Cont…PHILOSOPHY Propel is a way…a way of life at TCS. It is a revolutionary team activity that facilitates

the exchange of ideas and helps in immediate problem solving.

Propel’s fun format also encourages bonding and self development among TCS associates.

An all encompassing approach to find solutions.

PROPEL Cont… Growth has its own challenges where change

remains a constant. Propel is a platform and a tool to help bring about this change. It connects with TCS belief of “Let us make it a joy for all our stakeholders”

It helps build a culture of collaboration, creativity and also networks of relationships.

THEME Accelerate solutions…Enjoy Life…

PROPEL Cont… Launch of Propel lead to Empowered individuals

and Teams. Institutionalized culture of valuing associates

through processes that enable and enhance individual performance.

Established a reliable channel through which the Voice of associate is heard and integrated with TCS policy making.

It is an integral part of the Organizational Effectiveness function.

PROPEL Cont… Provided every individual with an opportunity to

become a leader to institutionalize change at multiple levels of TCS.

Provide a forum to discuss issues and ideas where people take ownership in promoting their ideas where people take ownership I promoting their ideas and resolving issues at their level itself which has created an Ownership culture within the Organization.

PROPEL Cont…Propel is propagated across TCS by means of two

kinds of building blocksCONFLUENCE Forum for sharing, dialogue and listening. Conducted by two propellers for maximum of 40

associates from different teams and functions. Sharing, fostering friendliness and role taking is

the agenda for a confluence.

PROPEL Cont…CAMP Forum for improvement initiatives on specific

voice of Associates. Conducted by a propeller and 20 associates from

the same teams and functions to address a and find a solution to a common problem/issue.

Giving inputs, idea generation for TCS policy making and institutionalizing specific culture and role oriented practice is agenda for camp.

TCS PULSE Pulse is company’s annual associate satisfaction

survey. Survey to measure and understand the associate's

attitude, opinions, motivations, aspirations and satisfaction.

Improvement, invite suggestions, ascertain shortcomings, design appropriate plans which finally conclude in action.

PULSE Cont…. Serves as a virtual performance for corporate or

support groups. Groups like HR, MATC, Admin, Internal Infra

Services, Tech Commn, Marketing, Internal Commn, Library and Info centre, info security seek feedback and evaluation.

Aim is to have a high ASI (Associate Satisfaction Index)

PULSE Cont…. Questionnaire has several questions based on

every aspect of TCS as a work place. It has open ended questions to trigger action plans

and suggestions from associates. Many substantial improvements have taken place

as a direct result of pulse survey. Customizable compensation and benefits package

for India payroll called BOB.(Bouquet of Benefits)

PULSE Cont…. Pulse system is designed to ensure

confidentiality.

No answer can be traced back to the respondent.

The survey is strictly anonymous.

TCS PEEPOBJECTIVE To carve out the career path for the employees

specially probationary.PROGRAM DETAILS Discussion between employee, appraiser and the

reviewer. Discussion regarding employee inputs,

achievements throughout the project and the expectations.

No immediate boss is involved.

PEEP Cont… Feedback is sent to HR. The whole process takes place at the verge

of completion of the project or year.PROGRAM OUTPUTS Identification of potential of the employee

and his aspirations. Providing the required resources as per

expectations in near future thus leading to employee’s career planning.

TCS REFERRALOBJECTIVE To encourage employees to get buddies in the

organization so that they are retained longer and are rewarded.

PROGRAM DETAILS Associates get rewarded and the amount gets

credited to the employees account under miscellaneous component after the referral joins the organization.

REFERRAL Cont… HR associates are not eligible for the

scheme. Employee retention is possible because of

team of friends. Quick way to earn more money. Opportunity to make and choose team

mates.

DAYS at TCS Family Day Town Hall Meeting Day Coffee @ 5 Hats Off Day Women’s Day

CONCLUSION