Download pdf - Tagg quick start guide

QUICK START GUIDE.

READ ME FIRST.

Quick Start Guide2

WELCOME

Welcome to Tagg—The Pet Tracker™! The Tagg™ system was born out of our love of pets, and our commitment to helping you keep your pet healthier and safer.

Tagg—The Pet Tracker uses advanced GPS and wireless technology, and an accelerometer, to help you track your pet’s location and activity 24/7.

With Tagg Location Tracking, you’ll receive text and email alerts when your pet leaves the Tagg zone, so you can quickly find her on the Tagg map and bring her home.

And with Tagg Activity Tracking, you’ll monitor your pet’s daily activity levels, spot long-term trends, and be proactive about your pet’s health!

Get started today with Tagg—The Pet Tracker, and help keep your pet safe and healthy, wherever you are.

Sincerely, The Tagg Team

Quick Start GuideFor more details, visit tagg.com/support 3

Item What it Does

A. Tagg Tracker Tracks and transmits your pet’s location and activity when attached to her collar.

B. Tagg Docking Station* Charges your tracker and maximizes battery life when your pet is nearby.

C. Power Kit (AC adapter/USB cable)*

Connects the docking station to an electrical outlet for charging.

D. Collar Clip and Straps Attaches the tracker to your pet’s collar. Includes straps for thick and thin collars.

* If you only purchased an Add-a-Pet Tracker, it does not include a docking station or power kit.

WHAT’S IN THE BOX

Quick Start Guide4

Item What it Does

A. Trip Button Turns the tracker on/off. Puts the tracker into “Trip mode” to avoid sending alerts when you leave the Tagg zone. Shows you the battery level of the tracker.

B. Status Indicator Tells you when the tracker is on/off, actively locating or tracking your pet, and more.

C. Charging Contact Align this with the docking station to charge.

D. Tagg ID Unique code for activating your tracker.

YOUR TAGG TRACKER

Tracker - Top View

Tracker - Bottom View


Item What it Does

A. Power Indicator Tells you when the docking station is on.

B. Page Button When pressed, locates the tracker when it’s near the docking station.

C. Charging Pins Align with the tracker charging contact to charge.

D. Upgrade Indicator Lights up red when a software upgrade is in progress. Do not remove tracker while is on.

YOUR DOCKING STATION

Docking Station - Top View

Quick Start Guide6

STEP 1 – Charge Tracker

1. Plug the docking station into an electrical outlet using the adaptor and cable provided. Power indicator lights up blue when properly connected.

Note: The docking station cannot be charged through your computer’s USB port.

2. Place your tracker on the docking station, making sure to align the pins. Tracker status indicator will start flashing blue when docked correctly (may take up to 60 seconds).

Note: It will take up to two hours for your tracker to charge. Tracker status indicator will turn solid blue when fully charged.

GETTING STARTED

Status Indicator


GETTING STARTED

STEP 2 – Activate Tracker

1. Go to tagg.com and click the Activate button to activate your Tagg system.

2. Follow the simple activation steps on the website to set up your account and activate your tracker.

Note: You must have a credit card available in order to provide your billing information at time of activation.

About Activity Tracking: Following activation, you’ll be notified shortly by email when you can turn on Activity Tracking or if it has already been turned on. If you have more than one tracker on your account, you’ll receive a separate notification for each one. To turn on Activity Tracking, follow the link in your notification email or log on to tagg.com.

Quick Start Guide8

GETTING STARTED

STEP 3 – Position Docking Station for Optimal Performance

• To maximize battery life, always leave the docking station plugged in and positioned near the area where your pet spends most of her time.

Note: When your tracker is near the docking station, it automatically enters power saving mode, giving you the maximum amount of time between charges. See Tips & Hints (page 14) for additional battery tips.

• Place the docking station indoors, in an open area away from metal appliances.

STEP 4 – Attach the Collar Clip to the Collar

Collar Tips:• The tracker works on most standard collar

and harness types. • For optimal signal performance, do not use on:

» Metal collars, including training collars » Spiked collars » Collars with studs, jewels, or other

raised adornments


GETTING STARTED

Follow these easy steps to attach the tracker properly:

1. Locate the collar clip assembly included with your tracker.

2. Holding the collar in one hand, place the collar clip on top of the collar as shown.

3. Hook one side of the strap* into the groove on one side of the collar clip.

4. Holding the collar clip and strap in place with one hand, use your other hand to stretch the free end of the strap* under the collar and up into the groove on the other side of the collar clip.

* Multiple strap sizes are provided. The clear strap is for small collars and gray is for large collars. The collar clip attachment should be snug on your pet’s collar.

CAUTION: It may take some force to stretch the strap all the way. Do not use tools or other devices to attach the strap. Doing so may result in damage to the clip or strap.

Quick Start Guide10

GETTING STARTED

STEP 5 – Attach the Tracker to the Collar Clip

Once the tracker is activated and fully charged, remove it from the docking station by squeezing the release points on each side of the tracker. Attach one side of the tracker at a time to the collar clip.

1. Locate the side of the tracker with the status indicator light.

2. Press the side of the tracker with the status indicator light to the collar clip post until you hear a “click.”

CLICK


GETTING STARTED

3. Roll the other side of the tracker to the collar clip post and press until you hear another “click.”

4. Check that the tracker is secured by giving it a light tug (be careful not to squeeze the release points).

CLICK

Quick Start Guide12

TAGG ON THE GO

Tagg Android and iPhone Apps

To download the free Tagg mobile app, search for “Tagg – The Pet Tracker” in the iPhone App Store or Google Play Store.

The Tagg mobile app allows you to:

• Track and locate your pet.

• Monitor your pet’s daily and historical activity levels.

• View the Tagg map.

• Get driving directions to your pet’s location.

• Find pet-friendly places nearby.

• Customize alerts for yourself and your contacts.

• Access your pet profile.

• View your tracker’s battery status.

• Connect with Tagg on Facebook.

Note: GPS and/or Location Services must be enabled on your phone to use some of these features.

Tagg on Your Mobile Browser

You can also use the web browser on your mobile phone to keep track of your pet when you’re on the go. To access Tagg on your mobile device go to tagg.com.


TIPS AND HINTS

Use the Trip button on the tracker to do the following:

Action Trip Button Status Indicator State

Turn Tracker On / Off

Press and Hold the button for 3 seconds

Turning On: Solid Blue for 5 seconds

Turning Off: Solid Red for 5 seconds

Put Tracker into Trip Mode

Double-press the button

Flashing Blue for 15 minutes

Check if Tracker is On / Off

Press and Release the button (press for less than 3 seconds)

On, with sufficient battery: Solid Blue for 2 seconds

On, with low battery: Flashing Red 4 times

Off: Status indicator will not light up

To conserve battery life, the status indicator on the tracker will only illuminate as indicated above, and as follows:

Status Indicator State What it Means

Flashing Blue and Red Tracker is being paged, or is actively locating or tracking your pet

Flashing Blue Tracker is charging (may take up to 60 seconds to start flashing)

Solid Blue Tracker is fully charged

Quick Start Guide14

• Your pet can wear the Tagg tracker at all times, even when swimming or bathing. The tracker is water resistant, but should not be submerged for extended periods of time.

• To help keep your pet’s Tagg tracker clean, protected, and secure, consider using the Tagg Guard. Go to tagg.com to purchase.

• Show your pet’s style - personalize your Tagg tracker with Skinit® stickers. They’re easy to apply to the top of your tracker and to remove. Go to tagg.com to purchase.

• We recommend charging as soon as you receive the low battery notification. The battery may last up to 30 days, but actual battery life will vary based on usage patterns. A Battery Life Estimating Chart can be found at tagg.com in the Support section.

TIPS AND HINTS


• For answers 24 hours a day, 7 days a week, visit our online support center at tagg.com/support. You’ll see:

» Video Tutorials

» FAQs and Answer Center

» Product Guides

• For additional support, call 1-855-PET-TAGG (1-855-738-8244) to speak with a customer care representative.

RESOURCES

Follow us on Twitter: @taggtracker

Find us on: facebook.com/taggthepettracker

tagg.com

© 2011-2013 Snaptracs, Inc. All rights reserved. Tagg—The PetTracker, Tagg, and the Tagg logo are trademarks of Snaptracs,Inc. Service activation and Internet or text enabled cell phoneservice required.

80-CA056-6, 4/2013