Social St ate Of Mind
B u s i n e s s i n t h e s o c i a l s p a c e
J u n e / J u ly
2 010
T-Town So cial Outlo o k
Corporations in the Social Space
Leadership in the 21st Century
Twitter This Twitter That
Marketing Guru
T-Town Tech Guy
Artsy Fartsy and Socially Savvy
·
TM
S o c i a l l y I n f o r m e d
H ello and welcome to the first issue of Social State Of Mind, the digital
magazine for socially savvy T-Town business people.
The last 4 years has brought new technology, new marketing, and a whole slew of new
terms. The way we conduct business, network and market to our customers will never
be the same.
Keeping up with technology has become a learning process and a daily renewal for
many businesses and corporations, challenging us all to integrate and expand our
minds into the world of the social web.
As the business climate changes and new media integrates with old media we will be
bringing you information that will be valuable and worthy of sharing with your net-
work of followers. But more than that we hope to give you information on Social Me-
dia that you can actually use.
Although technology has given us new tools for marketing , one thing remains the
same and that is relationships. Relationships are still at the heart of what makes any
business successful.
Social Media is and will always be about the relationships that you establish with your
clients and customers first. Through those relationships you establish trust and if you
are lucky you turn that trust into conversion. Having 5000 friends is great, but quality
will always be better than quantity. Along with great new connections has come amaz-
ing new software which has ushered us into the Digital Age of publishing. I am amazed
almost on a daily basis of how we receive information. The Digital Space has become a
new market place for traditional print magazines and newspapers reaching many by
virtue of email, share and text and although we may live in the middle, T-Town hasn't
been left behind, we have our share of tech savvy folks. Many that you will be meeting
in the months to come.
I am proud to showcase some of Tulsa’s most successful business leaders using social
media to connect, share and change the way people experience their products and ser-
vices.
Thank you for taking the time to check out Social State Of Mind. Please feel free to
share this publication with your network of followers. For your convenience there is a
share button at the top of this web page.
See you in the Social Space!
Gina Holloway
L i n ke d i n S p o t l i g h t
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C o n n e c t S h a r e a n d G r o w
A t 936 Members Strong Lead Change is a networking group built on -
Leadership Development and Change Management.
Applying character-based leadership to make a positive difference. Share
ideas and information with peers in order to bring about a Lead Change. This
group has evolved to help develop leaders who are equipped to make a dif-
ference in the world through positive change. Discuss any issues regarding
leadership development, change management and making a positive differ-
ence. Challenge your friends to join, participate, take action and make a dif-
ference. Lead by Mike Henry this community on LinkedIn connects many
passionate leaders from all around the globe. “We’re helping one another de-
velop our skills and our careers as we study the art and practice the craft of
character-based leadership and positive change.”
John Maxwell said “Leadership is influence, plain and simple.” We know eve-ryone leads, and everyone could do it better. We also know leadership re-quires change, not for the sake of change, but in order to embrace the con-straints of our world and add value to the lives of people in our circle of in-fluence. Join us at the group discussion on LinkedIn. We’re looking forward to following you, sharing ideas and stories of how you make a positive differ-ence!
S o c i a l l y I n f o r m e d
Tulsa Networking Professionals
Page 4
Social St ate of Mind
Page 5
W h a t ’ s i n y o u r t o o l b o x ?
S o c i a l l y I n f o r m e d
Page 6
M a r k e t i n g G u r u
“Tulsa’s #1 News, Weather, and Traffic Station – AM 740 and FM 102.3, News Talk KRMG – Now, with Fox News”
Listen weekday mornings 5:00 – 8:30am to The KRMG Morning News with Joe Kelley for comprehensive breaking news, weather, and traffic information.
Connect with us on Facebook/Twitter now!
The University of Maryland’s Smith School of Business looked at the relationship between social media and small businesses and found that the technology adoption rates in the U.S. have doubled in the past year from 12% to 24%. Not surprising considering that on any given day I get at least 10-20 invites to become a fan or like a page of a local business. It is truly impressive to see how business owners have caught on to social media and harnessed the power of sharing. Mashable has put together a list of nationwide business owners who “Get It” and are using “It” every day in a big way. But at the T-Town level we have our own success stories.
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T u l s a B u s i n e s s i n t h e S o c i a l
S p a c e
Get In The Loop
949-Loop
Brady District Downtown Brookside Cherry Street
NEXT LEVEL JOURNEY—PATH TO YOUR FUTURE SUCCESS
Sprit Bank July 16th 8:00am-12pm
Offering Tulsa the best in local & organic produce, plants, herbs, baked goods, eggs, cheese, meats, garden crafts, music & fun!
April - October Saturdays - 15th & Peoria Wednesdays - 41st & Peoria
GET THE LATEST MOMMY NEWS! CONNECT WITH MOMMY BLOGGERS! CHECK OUT OUR SUMMBER CAMP DIRECTORY
www.twitter.com/peopledeveloper
www.twitter.com/ttowntrolley
Www.ttowntrolley.wordpress.com
Connect with us on
Facebook and Twitter!
FOR MORE INFORMATION
http://www.ttownmoms.com
S o c i a l l y I n f o r m e d
Page 8
The Ac tors
Company Of
Tulsa
Being an artist/ actor and turning your art into your career can be challenging and sometimes impossible. The age old question of "Do I Do What I Love, or Do Something Else in Order to Do What I Love?" seems to always be looming in the back of every artists mind. In this day and age, every arts organization is scrambling to catch up with the vast amount of technological knowledge it takes to run your organization in the 21st Century. After all, 2010 is the year of online contact. Social Media including Facebook, Myspace, Twitter, YouTube, Google Buzz, and many others can be difficult to navigate, and even difficult to set up.
Here are my best tips for the artist who is trying to get a handle on his audience in the socialsphere.
1.Twitter is the glue that holds everything together. Almost all of these networks sync with your Twitter account, so
it is imperative that you get one. Twitter microblogging allows you to connect with almost every network that uses
status to find out exactly what you are doing at any given time. Find out how to sync all of these networks together
and you'll be social savvy in the course of several minutes.
2. Find the peak times that people are on the net. From my experience, it's Tuesday and Thursday morning and right
before 5pm when people are getting off work. This will allow you to post when they will see it and make yourself
visible to them.
3. TEST, TEST, TEST, TEST, TEST. A great way to do this is http://bit.ly/. This link shorter service will tell you
how many click through you get on your redirect links. Actors Company of Tulsa is selling tickets to "The Visit" and
our link is http://bit.ly/killschill which I know that 51 people clicked thorough to purchase or see how much tickets
were.
4. It's quality, not quantity. If your company has done something fun, groundbreaking or amazing, tell us about it. A Facebook Status or Twitter page is the perfect timeline for your business. You can go back and look at the major achievements that have happened for you and your business in the past. Tell us about interesting things you do, new products, and many other things that make you and your company great. Our company recently read the entire State of Oklahoma constitution at Dwelling Spaces, a perfect thing to post. 5. Have fun. Whether your a Brechtian or Balancing Act, make sure people know that you love what you do. Create your own fan page to keep people posted on what you do and who you are. What better way to control your content and your personal brand than make yourself sound fun and active. The Actors Company Of Tulsa is a actor managed theatre company with an ensemble of nine actors. The mission and commitment of The Actors
Company of Tulsa is to education and outreach through the production of theatrical performances and to raise awareness of performing arts and
education in Tulsa. . Starr Hargrove is a working actor in the City of Tulsa, founder of the Tulsa Creative Network and the head contributor of Tulsa
Theatre Weekly. More information can be found at http://www.actorsoftulsa.org/.
Art
sy F
art
sy a
nd
So
cia
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avv
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Getting Your Show On The Road
By Starr Harrgrove
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T u l s a B u s i n e s s i n t h e S o c i a l
S p a c e S p a c e
V o t e d o n e o f
t h e B e s t i n
T u l s a b y T u l s a
TULSA DAY CENTER FOR THE HOMELESS
Home Run for the Homeless 2010
June 24th Oneok Field 6pm
Adults $5 kids under 12 FREE
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S o c i a l l y I n f o r m e d
Page 10
Beautiful br ands In the Social Space
The Social Space has brought
about great change for the Fast
Casual Restaurant Business
Social media has become the gateway for restaurants
reaching out to their customers and branding their
business with Blogs, Social Networking, Email, and
Text Marketing.
With its large inventory of franchise restaurants,
Beautiful Brands is leading the way in using Social
Media to reach potential franchisees and lovers of
their Tulsa-based restaurants, Camille’s Sidewalk
Café and Fresh Berry Cafe. With the launch of a new
blog aimed at giving advice to entrepreneurs and
investors, David Rutkauskas, CEO and Founder of
Beautiful Brands, brings wisdom and insight for in-
vestors wanting to achieve success through franchis-
ing.
Beautiful Brands has launched the blog to provide
interaction with a growing number of people who
are looking to invest in business franchise opportu-
nities. The blog will be written on a weekly basis
and shared through social media and email.
Along with the Life is Beautiful Blog, you can connect
with Camille’s Sidewalk Cafe and FreshBerry
through Facebook and Twitter, where they share
new store openings, announce new flavors of frozen
yogurt, share a gluten free menu and receive praise
and questions from their loyal customers and fol-
lowers. Beautiful Brands continues to be transparent
and globally recognized as a leader in the fast-casual
restaurant segment and the evolution of Social Me-
dia has made connecting with customers and devel-
oping lasting relationship much more effective and
interactive.
With more than 21 years of franchising experience, Beautiful
Brands has created an impressive portfolio of widely successful
brands, ranging from fast-casual salad to fast-casual comfort food.
Their focus in 2010 is to deliver what their customers want.
Their growth continues to be driven by where their guests
take them. According to Beautiful Brands CEO, David Rut-
kauskas, “In 2010, we can expect to see significant growth
and store openings in the United States, Middle East, and
China.” They have opened their first franchise sales
office in Malaysia and are excited about the poten-
tial for growth in this market. China and the Far
East are new frontiers to the fast casual segment.
You can find Beautiful Brands in the social space
and connect with them on Face-
book, and Twitter and subscribe
at the new Beautiful Brands Blog
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Tw i t t e r T h i s Tw i t t e r T h a t M
ar
ke
ti
ng
w
it
h
14
0
ch
ar
ac
te
rs
As attention spans thin, we realize that there’s an art and science to what we tweet
and when. As documented by Dan Zarrella there are various times and days that reveal when the attention aperture is open and people are amenable to hearing messages and clicking through to shared links.
Join 7,171 Tulsa Twitter
followers at Twellow.com
S o c i a l l y I n f o r m e d
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Leadership in the 21st Century How does culture affect results?
By Steve Laswell
At the end of 2009, Amazon.com bought Zappos for a deal valued at $1.2 billion. Haven’t heard of them? Zappos is an online shoe and accessory retailer that sur-passed $1 billion in gross sales in 2008, two years ahead of projections. As I read Brenna Fisher’s in-terview with CEO, Tony Hsieh, I discovered four concepts or keys to success for any company, department or small business. Here’s my take on Zappos story and business… 1. Freedom to Perform Regarding the sale of his company, Hsieh indicates that it
was more like a having a new board of directors. “They are leaving us alone and independent, [Amazon] recog-nizes that it’s our culture that’s gotten us this far, and they want to make sure to protect it.” 2. Work as Lifestyle Zappos is dedicated to their company culture, which in-cludes creating fun and delivering wowthrough customer service every day. Zappos culture will not work every-where, but the goal will. As Hsieh says, the desired out-come is “…to unite employees and create a friends-and-family atmos-phere. For us, being a part of Zappos is just a lifestyle…not because people are being forced to work crazy hours. It’s just because people want to hang out with each other and people are passionate about their company.” 3. Humility Zappos earned the No. 23 slot in Fortune’s2009 best 100 companies to work for list. One of their core values, “be humble” shows up as Tony Hirsh, CEO gives credit to the entire Zappos family. 4. Happiness, Culture, Bottom line Bringing it together, Hsieh seems to see the human side of business better than most.
“Hsieh says putting too much emphasis on the bot-tom line is a mistake and motivating employees purely through bonuses is a lazy way to manage. Espe-cially when research indicates that good boss-employee relation-ships, opportunity, and friends all rank higher than money on the list of what is important to employees in the workplace.”
“All the research is already out there,” Hsieh says. “It’s just that no one bothers to pay attention to it because it’s much easier to not think about that type of stuff.” “The thing we realized this year that sort of ties everything together is that customer service is about making customers
happy, and the culture is about making employees happy. Which of these four commitments makes sense for your culture? 1. Freedom to Perform How well does your culture and management style sup-port freedom to perform? What “policies” might get in the way of doing business? 2. Work as Lifestyle How much fun do you have at work? How are healthy work friendships encouraged…do people want to “hang out with each other”? 3. Humility How well do you give credit to others for your success stories? 4. Happiness, Culture, Bottom line Where could you improve your recognition of the “human part” of human capital? Steve Laswell is a CEO of Next Level Executive Coaching. You may connect with him on Facebook and Twitter where he is known as the “People Developer”
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T-Town Tech Guy T
ul
sa
O
nl
in
e
Ma
rk
et
in
g
The Proper SEO is not Basic
When doing SEO, it’s not as easy as just picking out your main market key-word and thinking you can jump to the top with that keyword. A lot of peo-ple seem to think that generic keywords equal good sales. But this is not the case, more often than not. Good SEO requires work and research
The key to good research for SEO is to get specific. Ideally you can test your market keywords (PPC is one option) to see what converts. When you can rank for converting keywords, that’s always better than ranking for high traffic keywords that don’t convert. Unless you’re intentionally building a landing point to send people off through ads, you want the people that land on our page to be there because they’re interested in your products/services.
To do this right requires solid SEO, and it’s not a one-step process. Good SEO is continuous, adjusts with the fluctuations in the market and the search engine algorithms, and grows where it needs to. If you really want to get the most out of SEO, a one-time adjustment will not be the best solu-tion.
Subscribe to Tulsa Marketing Online
S o c i a l l y I n f o r m e d
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L ov e i n a wa f f l e h o u s e b y J i l l S o l o m o n
While wasting time one morning last
summer, I found myself sitting in a Waffle
House having
coffee. An unexpected and unusual trip
landed me in a booth with a birds-eye
view of the whole joint. I felt comfortable
in the retro vibe and lured in by the odd
aroma of bacon cooking and the linger-
ing smell of cleaning agents. There was
such a somber mood shared by the staff
and patrons alike. We were all in one
small place and yet completely alone in
our own little worlds.
In such a ho hum environment where
people go about their morning routine, I
began to dream of how a chance encoun-
ter of two young lovers could breathe life
into an otherwise lifeless
restaurant and warm it from within. Call
me a hopeless romantic, but I believe love
can happen in the strangest of places.
Could this have really happened here in
the past? Regardless, it was taking place
in my mind and I knew I had to give
“their” story life through a photographic
essay form- my favorite! Adding in the
skillful eye of a videographer created the
avenue to share this story with others.
A special thanks to the perfect cou-
ple, Phil and Somer who shamelessly
showed their love to the world. To my
friend Sean for helping produce my
vision and taking it on as if it were
his own. And yes, the Waffle House for al-
Market Your Real Estate Business
Using Animoto
Videos with the personal Touch
Ask for details on how to get started today!
918-935-5543
Page 15
Affilia tes & Resellers lo
win
g u
s to u
se th
eir re
stauran
t as ou
r stage
.
S o c i a l l y I n f o r m e d
Page 16
Networking in the social space
P e o p l e yo u m ay k n ow
Bless Your Heart Art
Tulsa Fork Knife and Spoon
Page 17
Tulsa Goes Digital T
he tim
e is c
om
ing
wh
en
all m
ed
ia w
ill beco
me in
tera
ctive
S o c i a l l y I n f o r m e d
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T-Town Digital Mom
B e i n g a m o m i n t h e 2 1 s t
C e n t u r y i s a l l a b o u t
t h e d i g i t a l t o o l s t h a t
m a k e M o m s j o b e a s i e r .
Smartphones, Ipads and GPS. Remember when
your kids were little and you would fret all
weekend over a runny nose or strange rash an-
ticipating the doctor’s office to open on mo-
naday so you could call and talk to a nurse?
Well today we have social networking sites, and
mobile applications specifically developed for
moms on the move and in the know. Location-
based services (LBS) on mobile phones are en-
gaging a growing market — one that is expected
to generate revenues of over $12.7 billion by
2014. Now moms are savvy multitasking social
networkers with the answers at their fingertips.
Moms in the 21 century have developed their
own social networking and blog sites to connect
and share. Here are
a few of the local
and nationwide
sites I think you
should check out.
Stylish Step Mom
TwitterMoms
t-Townmoms
918Moms
Money Saving Queen
Tulsa Moms Group
Rocks In My Dryer
Homemaker Hero
i P h o n e A p p s f o r p a r -
e n t s o n t h e m o v e .
Here are the top five iPhone apps every parent
should have.
Tales2Go A new favorite in our house--make that our car--
Tales2Go streams on-demand audiobooks for kids.
Dr. Seuss e-books (and others) Nothing beats reading
to your kids, but that's a little tricky when you're behind
the wheel.
Kid Care Your toddler is running a fever of 103.
Should you call your pediatrician? Head for the
hospital? Wait it out? Kid Care offers medical
advice for dozens of common symptoms--
everything from bee stings to headaches to
wheezing. Based on proven clinical protocols,
the app provides symptom definitions and im-
ages, care advice, medicine dosage information,
and helpful reading material such as "Fever--
Myth Vs. Facts."
iRewardChart Good behavior should be its own
reward--but that's a hard concept for kids to
grasp, and even harder for parents to enforce.
Mobicip Safe Browser Are your kids old enough
to use Safari? If so, they may accidentally (or,
let's face it, purposefully) land on some of the
Web's seedier sites. Mobicip Safe Browser
($4.99) blocks inappropriate URLs and search
results, and lets you implement filters based on
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Fa c e b o o k J u n e / J u l y E v e n t s S
oc
ia
l
Ev
en
ts
I
n
Tu
ls
a
Sunday June 27th, 1-5pm at the Ihloff Salon and Day Spa
Join us for the Little Giants Cut-A-Thon. Silent Auction, Raffles and Dis-
counted Salon and Spa services - All benefitting the Little Giants Foundation!
By invitation of Light Opera Oklahoma, Odeum Theatre Company will
perform a staged reading of William Shakespeare's "The Taming of the
Shrew." Tuesday June 22nd 6:00pm-7:30pm The Williams Theater PAC
Send Eric and the Adams to Lilith Fair May— July 10th 4pm
TDT Photo Show at Tulsa Historical Society -TashaDoesTulsa.com and
Tulsa Historical Society present an exhibit showcasing the best of the best
of the Tasha Does Tulsa photo group on Flickr.
Fifty dynamic, unique, quirky Tulsa-centric photos have been chosen from
the pool of nearly 1,000 shots to hang in two exhibit halls at THS through
July 10.
Small Business Forum—Women's Entrepreneurial Panel Tuesday
June 22nd 7:30am-9:00am Hillcrest Heart Institution
Blue Dome Short Film Festival July 24th Joe Momma’s Pizza
Submit your events to [email protected]
The Forge will officially open for
business on Wednesday, June
23. The grand opening of the en-
trepreneurial incubator will be
held from 3 to 6 p.m. at The
Forge site, 206 S. Cheyenne.
S o c i a l l y I n f o r m e d
Page 20
Ta s h a — T u l s a’ s g i r l i n t h e k n ow !
B y G i n a H o l l o w a y
M e e t N a t a s h a B a l l
A l i a s : T a s h a D o e s T u l s a
M o t h e r , B l o g g e r R a d i o
s i d e k i c k a n d a l l
a r o u n d G i r l i n t h e
k n o w .
So, you think there is nothing to do in Tulsa?
Think again. And if you don't know who Nata-
sha Ball is, well you have either been living un-
der a rock or your not from Tulsa.
Tasha and I have never met, but I feel as if I
know her and her son. The mark of a good
writer and someone who uses social media.
Tasha boldly informs us on a daily basis about
the ins and outs , well mostly ins of what’s up in
Tulsa! Her sense of humor is refreshing and only
serves as an example of yet another talented Tul-
san who is using their creative ability to inform
others. We are so lucky to have TDT in our city
and her blog is nothing to balk at. Tasha Does
Tulsa has won some big awards, including a
Tulsey and Best Culture Blog (for three years
running) and Best Tulsa Blog in the Oklahoma
Blog Awards and if that isn't enough you can
also find her or should I say hear her on KRMG
Morning News with Joe Kelly, giving great ad-
vice on What To Do In Tulsa!
You can read Tasha’s articles in the Oklahoma
Magazine and the Tulsa Business Journal. So If
you love Tulsa the way I do, please take the time
to pay Tasha a visit, I promise you will not be
disappointed. You can find Tasha’s work in lots
of different places online and off, but take the
time to follow her on Twitter and Facebook her
post will bring a smile to your face and you will
always know what to do in
Tulsa!
Find out more about Tasha at
www.tashadoestulsa.com
Follow Tasha’s Photostream on Flickr
Tasha has the best tips! Something you can take
to any city you travel to.
19 Ways to Get to Know Your Town (Even if it's Not Tulsa)
Page 21
S o c i a l ly A b s o r b e n t T
he
N
ap
ki
n
Da
d
Da
il
y
The Napkin Dad Daily began as a series of drawings and quotes on napkins that I put
in my daughters' lunches during their middle and high school years, most every day
from 1998 -2004.I started doing the napkins while I was unemployed and making their
lunches for school. I did 3 a day, one for each daughter.
After many months I felt sort of depressed because, as funny as it sounds, it was the my
main creative outlet, the only artwork I was doing at the time, and they were all being
thrown away every day. 'Oh well' I said, and went about doing them until the end of
the year
Marty is an active participate on many social networks. The viral nature of Twitter
and Facebook help spread the word about his weekly blog The Napkin Dad Daily.
Find out more about The Napkin Dad at 'http://www.napkindad.com/. You can find out about his photography work at http://www.martycoleman.com/. Follow marty on twitter at http://www.twitter.com/thenapkindad
S o c i a l l y I n f o r m e d
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Interactive Media
A m e r i c a n s wa t ch 5 h o u r s o f T V a d ay
7 0 B i l l i o n d o l l a r s a y e a r i s s p e n t o n
A d v e r t i s i n g
T h e r e a r e 4 B i l l i o n T V u s e rs
Wo r l d w i d e
P e o p l e L ov e t h e i n t e r n e t b u t t h e y
a l s o l ov e T V
We l c o m e t o
Page 23
S o c i a l ly vo c a l
5
mi
nu
te
s
20
s
li
de
s
an
y
to
pi
c
http://ignitetulsa.org
Thanks for stopping by and remember at any given moment life is
about a state of mind.
According to Mark Twain……
Twenty years from now you will be more disappointed by the things
that you didn't do, than by the ones you did do. So throw off the
bowlines. Sail away from the safe harbor. Catch the trade winds in
your sails. Explore. Dream. Discover—
Social St ate Of Mind B u s i n e s s i n t h e s o c i a l s p a c e
Social Media State Of Mind Facebook For Business
Twitter Marketing
Digital Publishing
Text Marketing
Email Marketing
Social Media Education and Training
Online Event Promotion
Blogging
http://www.socialmediastateofmind.com