Simple Steps To Track, Manage And Repair Your Online

Reputation Part 3

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3 STEPS FOR ASSESSING AND MANAGING YOUR ONLINE REPUTATION

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Step 3 - Repair The Damage - What Is The Best Way To Fix or Erase Bad

Online Reviews?

Now that you have addressed any issues it's time to repair any damage that may have been caused. The aim here is to increase positive customer

engagement with your business, remove false information and move

negative search engine results further down in the rankings.

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1. Contact Websites - if you find any false or unnecessarily vindictive

information contact the website and request that it be removed.

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2. Connect Through Social Media - engage with your customers through

social media and help them get to know you and your business. Provide high quality, informative and interesting

content and try to encourage interaction and feedback from your audience. This isnít the time or the

place for sales pitches nor to post dry, business-related information. This will only further disengage your customers

and do more harm to your business than it will do good.

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3. Create Content - create great original content to help displace

negative content in search engine results. Use all of your available web

properties, website, Facebook, blog etc. to add content to. Keep adding content

at least 3 times a week until the negative reviews have at least been

removed from the top 30 search results.

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5. Encourage Customer Reviews - provide some

form of incentive for customers to leave a

review about your business. You'll find that

only people who are going to right something

positive will take you up on this offer and it will

help dilute any negative reviews.

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6. Consider Hiring a Reputation Management Firm - if youíre finding some negative feedback impossible to get away from then consider hiring a professional reputation management firm. Assessing,

responding and repairing negative feedback can be a time consuming task for any business owner. A Reputation

Management Firm will take all of the hard work out of it for you and also have the knowledge and expertise to make sure

you get results.YourProfitWeb.com