Transcript
Page 1: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Santander Consumer Bank

Q4 2017 Investor Presentation

Page 2: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Who we areSantander Consumer Bank is a Nordic bank with more than

1,200 colleagues in Sweden, Norway, Denmark and Finland, with a long history

in the Nordics, and with global strength by being a part of Banco Santander.

We are one of the largest Nordic banks providing loans and credits,

credit cards, deposits and insurance to private customers.

We work with the best people in an engaged, challenging and passionate

organization that provides great opportunities for professional growth.

Page 3: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Regulated in Norway, owned by Banco Santander

SCB is

regulated

by the

Norwegian

FSA

Santander Consumer

Finance S.A

Fitch/Moody’s/S&PA-/A3/BBB+

Santander Consumer Bank AS

Fitch/Moody’sA-/A3

Santander Consumer

Bank Denmark

(Branch)

Santander Consumer

Finance Finland

(Subsidiary)

Santander Consumer

Bank Sweden

(Branch)

BancoSantander S.A.

Fitch/Moody’s/S&PA-/A3/A-

Page 4: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Q4 Key figures

Total

deposits

50.6NOK Bn

Gross

Outstanding

Loans

143.6NOK Bn

Profit Before

Tax

4.0NOK Bn

Core capital

CET1

15.5per cent

People

1,229employees

Customers

1.35million

Return on

Asset

3.0per cent

Partners

+4,100merchants

+4,200car dealers

Source: SCB Annual Report 2017 and Management Figures as per Q4 2017

Page 5: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

History

Bankia Bank acquired

(credit cards)

ELCON Finance becomes

Santander Consumer

Bank AS (SCB)

ELCON Finance

A leading Norwegian

company within equipment

leasing, factoring and auto

financing

Santander Consumer

Finance (SCF) acquires

ELCON

Company

demerges

Auto finance retained in

Norway and Sweden

Launch consumer

loans Norway

Start up auto finance in

Denmark and Finland

GE Finland acquired

(auto finance,

consumer loans)

Consumer loans in

Sweden (2012) and

Denmark (2013)

Deposits launched in

Norway and Sweden (2013)

Deposits launched in

Denmark in 2014

1963

2004

2005

2006/07

2009

2012/13

2015

SCB merges with

GE Money Bank

SCB becomes

leader within car

finance and

unsecured loans in

the Nordic region

Page 6: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Main product areas

Auto & Leisure Unsecured InsuranceDeposits

Saving products

with high interest

rates provided to

private customers

Insurance products

related to payment

protection, auto,

health and travel,

offered to private

customers

Loans, credit cards and sales

finance services offered to private

customers

Loans and financial services

provided to private customers and

car dealers

Page 7: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Gross outstanding loans, distribution by productTotal Auto and Total Unsecured

Auto SME

10%

Non Std. Auto

7%

Consumer

Loan

19%

Credit Card

5%

Auto Private

Persons

59%

Total

Unsecured

24%

Total Auto

76%

Source: Annual Report 2017 and Management Figures as per Q4 2017

Page 8: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Our auto products

Saving products with high interest

rates provided to private customers

Auto &

Leisure

Loans and financial services

provided to private

customers SMEs and car dealers

Distribution

Online

Dealers

Cross sale

Auto Loans & Hire Purchase

Customers

• Private Customers

• Business Customers

Distribution

• Online direct distribution

• Indirect distribution with

dealers and importers

Stock & Demo Financing

• Finance of dealer inventories

• Importer agreements (new)

• Direct to dealers (used)

Customers

• Private Customers

• Business Customers

Distribution

• Dealers

• Direct SME

Auto Leasing

Page 9: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Position within Auto

Source Norway: Internal calculations based on data from Finansieringsselskapenes Forening as per Q4 2017

Source Finland: Internal calculations based on data from Finnish Transportation Safety Agency (Trafi) as per Q4 2017

Source Denmark: Internal calculations based on data from Finans og Leasing as per Q4 2017

Source Sweden: Internal calculations based on data from Finansbolagens Förening as per Q4 2017

Partnershipswith

21brands

+4.200dealers

Position and market share in the Nordics

#1Position

26%market share

#1Position

21%market share

#1Position

36%market share

#4Position

11%market share

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Unsecured products

Sales finance Credit cardsDirect loans

Unsecured

Loans, credit cards and sales finance services

offered to private customers

Distribution

Online

Stores

Cross sale

Portfolio Management

Distribution

Online

Stores

Cross sale

Distribution

Online

Agents

Cross sale

GDPRPSD2

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Partnerships a key success factor

+4,100 merchants

+4,200 car dealers and 30 brokers

“We started working with

Santander as an exclusive

partner two years ago.

Since then, we have

reached targets we didn’t

think were possible”

— Paal Jahrmann,

CEO Birger N. Haug

“I’ve seen Santander work in a way that is not typical to a bank. You always take and run with our targets”

— Stefan Andström, Sales Director, Nissan Nordic,

Helsinki

Page 12: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Financials

Page 13: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Q4 2017 | Santander Group key figures

Banco Santander S.A.

Total assets 1,44 (trillion €)

Branches globally13,697 (units)

Headcount 202,251

Customers133 (million)

Profit After Tax 6,619 (million €)

Santander Consumer Finance S.A.

Loans 92 (billion €)

European countries15

Headcount 15,960

Customers 20 (million)

Profit After Tax 1,373 (million €)

Source: Banco Santander and SCF Q4 2017 Institutional Presentation

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Q4 2017 | SCB overview

Nordic2017 results

143.6 Bn Gross Outstanding

Loans

4.0 BnProfit Before Tax

Norway

Auto Loans

Unsecured Loans

Profit Before Tax

44.9 Bn

11.4 Bn

1,822 MM

Denmark

Auto Loans

Unsecured Loans

Profit Before Tax

23.4 Bn

5.8 Bn

871 MM

Finland

Auto Loans

Unsecured Loans

Profit Before Tax

22.1 Bn

2.6 Bn

601 MM

Sweden

Auto Loans

Unsecured Loans

Profit Before Tax

19.3 Bn

14.1 Bn

701 MM

39% Norway

20% Denmark

24% Sweden

17% Finland

Source: SCB Annual Report 2017

% of Gross Outstanding Loans

Page 15: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Growing presence in the NordicsWith a doubling of Gross Outstanding Loans in the past 5 years

Source: SCB Annual Reports (2012 – 2017)

59,575(mNOK)

71,891(mNOK)

83,322(mNOK)

116,297(mNOK)

124,625(mNOK)

143,615(mNOK)

59,575

71,891

83,321

116,297124,625

143,615

2012 2013 2014 2015 2016 2017

mNOK

mNOK

mNOK

mNOK

mNOK

mNOK16%

40%7%

15%

21%

Page 16: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Solid profitabilityStrong profitability, especially since the merger with GE Money Bank in 2015

PBT development NOK MM

1 1361 393 1 321

1 942

3250¹

3 995¹

2012 2013 2014 2015 2016 2017

Source: SCB Annual Reports (2012 – 2017)

1) The Group reclassified issued AT1 capital of 2,25 Bn NOK from liabilities to equity in 2017. Interest expenses for 2017 of 169 MM NOK are consequently presented in equity instead of profit and

loss, with related tax impact presented as part of other equity. Comparison figures are changed similarly. Please see principle 6) on page 40 in the 2017 Annual Report for further details.

+23%

23%

CAGR

Page 17: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Strong financial performanceEvidencing well-managed growth

Source: SCB Annual Reports (2012 –2017)

ROA = PBT / ANEA

NII Ratio = Net Interest Income / ANEA

Cost/Income Ratio = OPEX / Gross Margin (OPEX: Total Operating Costs)

4.6 4.5 4.5 4.8

5.24.9

2012 2013 2014 2015 2016 2017

42 42 4448

3740

2012 2013 2014 2015 2016 2017

2.0 2.11.7

1.9

2.73.0

2012 2013 2014 2015 2016 2017

Return on AssetsPer cent

Net Interest Income RatioPer cent

Cost / Income RatioPer cent

Page 18: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Group Balance Sheet summaryRobust balance sheet driven by growth in loans to customers

Q4 2017• Loans to customers: Continuous new business growth reflecting

a high level of activity in all the Nordic countries

• Other financial assets: Reduced liquidity portfolio due to lower

net liquidity flow at year end

• Other assets: Change mainly driven by increased consignment

portfolio and a reclassification of the Danish Single Premium

insurance portfolio

• Debt to credit institutions: Reduced levels of intragroup funding

• Deposits from customers: Increase in deposits in accordance

with funding strategy

• Debt established by issuing securities: Increase issuance in

unsecured bonds

NOK MM Q4 2017 Q4 2016 Δ 17/16 %

Deposits with external institutions 3 291 3 957 -666 -17 %

Loans to customers (net) 140 793 121 698 19 095 16 %

Other financial assets 7 119 11 325 -4 206 -37 %

Other assets 7 896 5 749 2 147 37 %

Total assets 159 100 142 729 16 371 11 %

Debt to credit institutions 31 020 35 019 -3 999 -11 %

Deposits from customers 50 617 40 971 9 646 24 %

Debt established by issuing securities 51 270 42 609 8 661 20 %

Other liabilities 3 260 3 568 -307 -9 %

Subordinated loan capital 1 753 1 297 457 35 %

Total equity 21 179 19 266 1 913 10 %

Total liabilities and equity 159 100 142 729 16 371 11 %

Source: 2017 Annual Report

Page 19: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Group Income Statement summaryP&L showing steady growth with increasing profits

NOK MM FY 2017 FY 2016 Δ 17/16 %

Interest income and similar income 7 850 7 507 344 5 %

Interest expenses and similar expenses -1 243 -1 231 -12 1 %

Net interest income 6 607 6 276 331 5 %

Commissions and fees 442 526 -84 -16 %

Other product and funding related income and cost -60 70 -130 -187 %

Gross margin 6 989 6 872 118 2 %

Salaries and personnel expenses -1 125 -1 161 36 -3 %

Administrative expenses -1 587 -1 303 -284 22 %

Depreciations and amortisation -106 -109 3 -3 %

Net operating income 4 171 4 298 -128 -3 %

Other incomes and costs -63 -70 7 -10 %

Total losses on loans, guarantees etc. -113 -978 865 -88 %

Profit before tax 3 995 3 250 745 23 %

Income tax -941 -808 -132 16 %

Profit after tax 3 054 2 442 613 25 %

Source: 2017 Annual Report

FY 2017• Net Interest Income: Net loans has increased more than net

interest income due to the product mix in the portfolio

• Commissions and fees: Single premium insurance product

closed in Norway

• Salaries personnel and administrative expenses: Increased

according to budget. Closing of defined benefit plan in Norway -

P&L impact 113 MM NOK

• Total losses: Significantly lower loan losses mainly driven by

recoveries from bad debt sales in June (recoveries of approx.

600 MM NOK) and improved portfolio performance

• Reclassification of Additional Tier 1 Capital (Hybrid Capital) with

related interest expense of 169 MM NOK reclassified to equity.

2016 figures are changed similarly

Page 20: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Self-funding is a strategic focusThree pillars approach provides funding flexibility

Self-funding pillars¹

Securitization Unsecured Deposits

8 outstanding

transactions across

Nordics

Represents a low-cost

and stable funding

source

NOK 9.1 billion

outstanding in the

Norwegian bond market

including NOK 900 MM

in Commercial Paper

SEK 4.45 billion

outstanding in the

Swedish bond market

EUR 2.25 billion

outstanding from four

Benchmark

transactions

In Norway deposits are

guaranteed up to NOK

2 MM

In EU countries the

guarantee is up to EUR

100,000

NOK 50.6 billion in total

deposits across

Norway, Sweden and

Denmark

2011 2012 2013 2014 2015 2016 2017

Parent funding Securitization Deposits Unsecured Bonds

22% 28%

50%62%

70% 70% 77%

2011 2012 2013 2014 2015 2016 2017

Funding Composition

Self-funding ratio

Source: SCB 2017 Annual Report

1) Outstanding amounts/transactions as per Q4 2017

23%

28%

38%

11%

Page 21: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Deposits at a glanceConsolidated total balance: NOK 50.6 Bn

42%of total balance

Saving account

28%of total balance

Saving account

Notification product

Term deposits

30%of total balance

Saving account

Notification product

Source: SCB 2017 Annual Report

Deposit guarantees: Norway NOK 2 million | Sweden SEK 950,000 | Denmark EUR 100,000 equivalent

Saving account• Floating interest rates

• Full flexibility

Notification product• Withdrawals 31 days notice

• Floating interest rates

Term deposits• Fixed interest rates

• Balance locked 24 months

• Fees for withdrawals within termed period

Page 22: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Unsecured Senior & Commercial Paper Funding2016 and 2017 summary

New Issuances

Repurchases

Net New funding

Maturities

Total Outstanding¹

Preferred Format

Preferred Tenor

4,050 million

800 million

3,250 million

-

9,101 million

FRN

3 – 5 year

2,000 million

-

2,000 million

2,410 million

4,450 million

FRN

3 – 4 year

500 million

-

500 million

-

2,250 million

FXD

3 year

Source: Bloomberg

1) Outstanding amounts as per Q4 2017

2) Outstanding amounts as per Q4 2016

2017 NOK SEK EUR

New Issuances

Repurchases

Net New funding

Maturities

Total Outstanding²

Preferred Format

Preferred Tenor

2016

3,651 million

401 million

3,250 million

1,104 million

5,851 million

FRN

2 – 3 year

1,450 million

90 million

1,360 million

-

4,860 million

FRN

3 year

1,000 million

-

1,000 million

500 million

1,750 million

FXD

3 year

NOK SEK EUR

Page 23: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Unsecured FundingMaturity profile 2018 – 2022 for Senior Unsecured and Commercial Paper

Total Maturity (EUR MM)

254351

163 158

102

147

102

102

750

1,000

500

2018 2019 2020 2021 2022

EUR

SEK

NOK

750

1,000

500

2018 2019 2020 2021 2022

2,500

3,451

1,600 1,550

2018 2019 2020 2021 2022

1,0001,450

1,000 1,000

2018 2019 2020 2021 2022

Source: Bloomberg as per Q4

FX: SEK/NOK 0.9996 | EUR/NOK 9.8403 | EUR/SEK 9.8438

NOK MM

SEK MM

EUR MM

Page 24: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Strict capital requirements in Norway

1) Portfolio allocation per 31.12.17, show a countercyclical buffer requirement for SCB Group of 1,14% and SCB AS of 1,47%

Ensuring strong capitalization of the bank

~11.3%

Pillar 1 CET1-requirement

2.3%

Pillar 2 CET1-requirement

~13.6%

Minimum CET1 requirement 4.5%

Conservation buffer 2.5%

Countercyclical buffer ~1.3%1

Systemic risk buffer 3%

~11.3%

CET1-ratio requirement for 2018 Capital requirements in Norway

• Strict requirements in Norway with the

inclusion of additional buffer requirements and

a high countercyclical buffer requirement

• Pillar 2 requirement for SCB was set to 2.3%

by the Norwegian FSA, applicable from

January 2018

• Countercyclical buffer requirement is

calculated as a weighted average of the risk

weighted assets in the countries where the

bank operates

• For 2018 the countercyclical buffer for SCB will

be 2% in Norway and Sweden and 0% in

Denmark and Finland¹

Page 25: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Delivering on capital requirementsCET1 ratio of 15.5%

High capital ratios attained through solid earnings

• Dividend of NOK 350 million included in December

capital ratios, to be payed in Q1 2018

• CET1 ratio currently exceeds the requirement by

about 2%

• Adoption of IRB approach in Dec 2015 provided

capital relief of about NOK 1.3 Bn, with one-third of

the portfolio under IRB

• With a current leverage ratio of 12%, the bank is

positioned well above the leverage ratio requirement

of 5%

• IFRS9 is expected to increase provisions by NOK

550 - 650 million from January 2018

• SCB will use the transitional rules for IFRS9 capital

impact when calculating capital ratios going forward

Capital ratios evolution SCB GroupPer cent

9.710.9

15.3 15.1 15.5

13.113.9

17.8 17.4 17.5

13.7 14.1

19.1 18.7 19.1

10.3 10.811.4 11.5 12.0

2013 2014 2015 2016 2017

CET 1 Tier 1 Tier 2 Leverage ratio

Source: 2017 Annual Report

Page 26: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Risk Management Recent developments

• Answer to the BIS initiative

on risk data aggregation

and risk reporting

• Risk data captures all types

of risks with appropriate

accuracy and timeliness

• Complete, precise and

regular data for effective

risk management

• SCB was approved an IRB

bank in 2015

• The operational benefits of

IRB are related to improved

client information

• IRB requires the bank to

increase the accuracy of

models, improve scoring,

processes and routines

and in general the risk

management practice of

the bank

• IFRS9 parameters are

developed leveraging from

the IRB system

• Strong governance in place

including internal validation

and audit

• Engine developed, tested,

in use to face the new

impairment requirements

• Business strategy defined

by risk appetite.

• All risks to be managed

• Forward-looking approach

• Independent risk function

• Robust data management

• Risk culture (greater

synergy and integration of

IRB into management)

Page 27: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Tight risk controls result in stable performance Risk ratio breakdown

NPL Ratio 2012 2013 2014 2015 2016 2017

Denmark 0.70% 0.71% 0.61% 0.98% 1.24% 1.17%

Finland 1.38% 1.04% 0.89% 0.72% 0.71% 0.74%

Norway 2.47% 2.47% 2.36% 3.40% 3.36% 3.50%

Sweden 0.74% 0.48% 0.61% 1.53% 1.22% 1.12%

Nordic 1.76% 1.61% 1.48% 2.05% 2.01% 1.96%

NPL ratio3

Coverage ratio4

Source: Management Figures

1) Auto includes Stock Finance

2) Unsecured includes Direct Loans, Credit Cards and Sales Finance (“Durables”)

3) NPL ratio = Non-performing loans / Gross outstanding loans

4) Coverage Ratio = Loan Loss Reserves (Write Downs) / NPL

1.76 1.61 1.482.05 2.01 1.96

2012 2013 2014 2015 2016 2017

97.7 98.6126.9

107.7 113.696.9

2012 2013 2014 2015 2016 2017

NPL Ratio 2012 2013 2014 2015 2016 2017

Auto1 1.30% 1.20% 1.09% 1.03% 1.10% 1.07%

Unsecured2 6.24% 5.32% 4.77% 4.95% 4.89% 4.92%

Nordic 1.76% 1.61% 1.48% 2.05% 2.01% 1.96%

Coverage Ratio 2012 2013 2014 2015 2016 2017

Auto1 69.2% 75.5% 89.4% 95.4% 90.4% 91.8%

Unsecured2 138.6% 136.4% 148.1% 111.8% 113.1% 100.6%

Nordic 97.7% 98.6% 126.9% 107.7% 113.6% 96.9%

Per cent

Per cent

Page 28: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Key takeaways

Anchored by a global

banking franchise

Sustained market

leader in auto

Building out position in

unsecured space

Robust financial results

Stable credit risk

Page 29: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Banco Santander &

Santander Consumer Finance

January 2018

Page 30: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private
Page 31: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Subjects

Banco Santander

Santander Consumer Finance

Page 32: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Santander, a leading financial group

Headcount 202,251

Branches (units) 13,697

Shareholders (millions) 4.03

Customers (millions) 133

Total assets (trill. €) 1.44

Key Figures Dec’17

Attributable Profit 2017 (mill. €) 6,619

NOTE: Customers ex-Popular

Underlying Attrib. Profit 2017 (mill. €) 7,516

Page 33: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Purpose and business model

to help people and businesses prosper

to be the best retail and commercial bank that earns the lasting loyalty of our people, customers, shareholders and communities

Predictable,

stable profit

throughout

the cycle

Cash dividend

per share

growth

Sustainable, high

profitability enabling growth

opportunitiesto be exploited

Our purpose

Our aim

Our way of

doing things

Page 34: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Well diversified between Europe and the Americas

(*) Excluding Corporate Centre and Real Estate Activity Spain.

(1) Popular included (3%)

Page 35: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

SPAIN

BRAZIL

UK

PORTUGAL

CHILE

POLAND

ARGENTINA

MEXICO

US

SCF

With leading positions in its core marketsLarge market share leads to high(-er) profitability

(1) Spain & Portugal includes Popular, UK: Mortgages (excluding Social Housing), consumer credit and commercial loans (ex-Financial Institutions), SBNA in the states where

the bank operates and SCF in new car loans, including PSA operation & not considering brand’s financial captive (2) Only private banks for Portugal, Brazil and Argentina (3)

Spain public perimeter. SCUSA’s RoTE: 15%, SBNA’s RoTE: 3%. SCF ex-SCUK (4) Peers average (UK Statutory). Source: Companies reports, analyst’s reports and Bloomberg

Page 36: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

2017 Key achievements

(1) % change in constant euros

Page 37: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

2017 P&L - Breakdown

Excellent quality and strong top-line growth

Underlying PBT +20% YoY and attributable profit +7% YoY

Several one-offs,

mainly related to

integrations and goodwill

Page 38: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

2017 Commitments

Note: Customer metrics exclude Popular

(1) % change (constant euros) (2) Total dividends charged to 2017 earnings are subject to the Board and AGM approval (3) Underlying

Page 39: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Subjects

Santander Consumer Finance

Banco Santander

Page 40: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Santander Consumer Finance, European leader

in the consumer finance industry

SCF: Management perimeter (i.e. including SCUK)

Attributable profit without non-recurring (provisions or capital gains) (1) In its main geographies by market share in New Business car loans or durables

PoS partnerts (thousand) >130

Market positions1 Top 3

Loans (bill. €) 100

Deposits (bill. €) 35

European countries 15

Underlying Attrib. Profit 2017 (mill. €) 1,373

Customers (million) 21

Grupo Santander is the

main and unique

shareholder of SCF ...

… and at the same time,

SCF acts as a holding

for its subsidiaries

through a banking license

Operations are mainly

done through point-of-

sales (dealers and

retailers)

Key Figures Dec’17

Page 41: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

With recurrent profits through the cycle

SCF: Management perimeter (i.e. including SCUK)

Attributable profit without non-recurring (provisions or capital gains)

Underlying Attributable Profit€ Million

All-time record profit result in 2017

2009 2010 2011 2012 2013 2014 2015 2016 2017

472555

744825

895 908

1 093

1 238

1 373

Page 42: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

A differential and proven business model based on

five key levers

High diversification and European leadership

A

Advanced car financing platform and strong foothold in consumer finance

B

Efficiency leadership with proven integration capabilities

C

Best-in-class risk and collections capabilities

Sound funding structure

SCF’s

business model

D

E

Page 43: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Well spread across Europe and well balanced

between car and consumer loansA

SCF: Management perimeter (i.e. including SCUK)

35%

15%14%

10%

8%

8%

4%7%

Loan Breakdown by Country

(2017)

35%

22%

11%

12%

4%

4%

7%5%

Loan Breakdown by Product

(2017)

• Well spread across 15 European countries

• Important foothold in the largest economies

• 73% portfolio in AAA & AA countries

• Car financing represents the biggest share

of the portfolio: 68%

• Consumer lending (durables financing, cash

loans and credit cards): 20%

Outstanding: €100 bn

(Dec’17)

Outstanding: €100 bn

(Dec’17)AutoConsumerOther

Auto-New

Auto-Used

Direct

Mortgages

Car Stock Finance

Durables

Cards

Others

(B2C)

Poland

UK

Nordics

Italy

France

Spain

Germany

Others

Product diversificationHigh geographic diversification

Page 44: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

BAdvanced car financing platform and strong foothold

in consumer finance

• TOP retail chain agreements throughout

Europe

• >55,000 POS partners

• >4 MM consumer loans per year

• TOP 3 in core geographies

• Digital direct business platforms

Strong foothold in consumer finance

Consumer Finance: Durable financing, Personal loans and Credit Cards

• Presence in all main European markets

• TOP positions in its geographies,

including the 5 biggest European auto

markets: Germany, France, UK, Italy and

Spain

• >75.000 POS (captive and non-captive)

• The longest European captive

agreements base: more than 100

agreements with 15 manufacturers

Advanced car financing platform

SCF: Management perimeter (i.e. including SCUK)

Page 45: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

COne of the best efficiency in the industry, with proven

capabilities to make the most of integrations

SCF: Management perimeter (i.e. including SCUK)

Peers: Crédit Agricole Consumer Credit, BNP Personal Finance. Source: company websites.

• Germany

• Germany

• Austria

• Finland

• Germany

• Benelux

• Norway

• Sweden

• Denmark

• France

• Germany

• Italy

• Spain

• Portugal

• Belgium

• Austria

• Netherlands

• Switzerland

Integrations

2008 2009 2011 20142014

• Spain

2015/2016

43,0

46,7

48,3

43,1

44,7

48,1

3Q16 YTD 3Q17 YTD

Cost-to-Income ratio

Page 46: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

D

SCF: Management perimeter (i.e. including SCUK)

Sound risk metrics

KPIs better than sector

average

Strong capacity to balance

adverse economic cycles

across geographies

Low cost of risk, despite

important increase in SCF’s

loan portfolio

Coverage > 100%

6,26%

2,73%

2,34%

jun.07 des.08 jun.10 des.11 jun.13 des.14 jun.16 des.17

0,99%

2,53%

0,31%

0%

1%

2%

3%

dec-07 dec-08 dec- 09 dec- 10 dec-11 dec- 12 dec-13 dec-14 dec-15 dec-16 dec-17

NPL Ratio (%)

LLPs over ANEAS (%)

Page 47: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

E

SCF: Management perimeter (i.e. including SCUK)

Funding diversification

SCF’s funding structure (%)

December 2017 High diversification of funding

sources

Capacity to do issuances in all

countries

Diversification of deposits in

many countries

Increasing long-term finance

vs short term

Page 48: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

All in all, SCF is a significant contributor to Santander’s

results, representing 13% of the Group’s profit* in 2017

SCF excluding SCUK. Including SCUK, SCF represents 14% of SAN profit*

(*) Percentage over SAN underlying attributable profit in 2017, excluding Corporate Centre and Real Estate Activity Spain (1) Popular included (3%)

Page 49: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

Contacts

• Anders Bruun-Olsen, Nordic CFO

• Mobile: +47 95 76 83 28

• E-mail: [email protected]

• Priscilla Halverson, Director Capital Markets

• Mobile: +47 92 06 58 75

• E-mail: [email protected]

• Anders Fuglsang, Senior Manager Capital Markets

• Mobile: +47 95 04 21 28

• E-mail: [email protected]

• Thomas Andrén-Johansen, Senior Manager Capital Markets

• Mobile: +47 91 82 42 44

• E-mail: [email protected]

• Morten Christopher Freberg Holme, Capital Markets Manager

• Mobile: +47 92 82 38 33

• E-mail: [email protected]

• Joachim Joveng Rogne, Capital Markets Analyst

• Mobile: :+47 48 23 86 32

• E-mail: [email protected]

Page 50: Santander Consumer Bank Q4 2017 Investor Presentation · Q4 2017 Investor Presentation. ... leasing, factoring and auto financing ... Auto Loans & Hire Purchase Customers • Private

To learn more about Santander visit

Santanderconsumer.no | Santanderconsumer.dk | Santanderconsumer.se | Santanderconsumer.fi

Our purpose is to help people and

businesses prosper.

Our culture is based on the belief that

everything we do should be