WORK EXPERIENCE
Travel Leaders Group
Plymouth, MN
• Built and managed an enterprise SharePoint infrastructure
for 1000+ users, migrating data from versions 2003, 2007,
2010, 2013 to SharePoint Online. Introduced custom
branding to sites with SharePoint Designer.
• Created and maintained a System Center Configuration
Manager infrastructure for 1000+ users spread out over 13
offices in 4 countries, as well as work at home users, to
automate software deployment strategies.
• Oversaw various projects related to Office 365, Active
Directory, security standards, and efficiency improvement.
SYSTEMS ENGINEER Travel Leaders Group
Smith Microtechnologies
Vadnais Heights, MN
SYSTEMS ENGINEER
SharePoint Resolved various IT issues, using customer service skills to maintain
great relationships with end users. Created policies, standards,
training materials, and hosted web & live training to improve
departmental efficiency.
IT HELPDESK TECHNICIAN
System Center Configuration
Manager
Onsite IT contractor in charge of strengthining relationships with
multiple clients and vendors. Resolved multiple client & server level
issues, as well as project management.
Windows Server
IT CONTRACTOR
Present
July 2013
Highly accomplished Information
Technology professional with
extensive knowledge in SharePoint
and System Center Configuration
Manager. A recognized ability to lead
and inspire using strong project
management skills across
multifunctional teams.
SUMMARY
DEMEULENAERE
TOM
Office 365
SKILLS
DNS Administration
2011 - 2013
SSL Certificates
Active Directory
2009 - 2011
Project Management
Team Management
IT Management
EDUCATION
Computer Science B.S. Hope College
Graduated with Honors with a double major in Computer Science, and
Business Administration and Management. Resident Assistant for two
years, member of the MIAA Division Champion Football team.
Business Administration and Management B.A. Hope College Holland, MI
1999 - 2004
+1 612 412 5751
linkedin.com/in/tdemeul
1999 - 2004
Information Management M.B.A. Baker College for Graduate Studies
Graduated with Honors
2006-2008 Flint, MI
Holland, MI
CERTIFICATIONS
IT HELPDESK MANAGER Travel Leaders Group
Plymouth, MN
Directed a team of 5 technicians in 4 offices spanning US and
international locations, servicing 1000+ end users. Introduced
standards, processes, Service Level Agreements and training events to
ensure quality assurance.
2007 - 2009
COURSES
• Advanced Solutions of Microsoft
SharePoint Server 2013 (Microsoft
20332)
• No-Code SharePoint 2013 Workflows
with SharePoint Designer 2013 and
Visio (Microsoft 55048)
• Deploying System Center 2012
Configuration Manager (Microsoft
10748)
• Administering System Center 2012
Configuration Manager (Microsoft
10747A)
• Configuring and Troubleshooting
Windows Server 2008 Active Directory
Domain Services R2 (Microsoft 6425C)
• Deploy Windows 10 with Microsoft
Deployment Toolkit 2013 (Lynda.com)
• User Experience Fundamentals for Web
Design (Lynda.com)
• SharePoint 2013: Customizing List
Forms (Lynda.com)
• SharePoint 2013 Site and Collection
Administration (Lynda.com)
• Office 365: Outlook Essential Training
VOLUNTEER EXPERIENCE
Hoppy Hour Co-Lead Minnesota Companion Rabbit Society
2013 - Present
• Member of leadership team for the
Hoppy Hour rabbit social event at
Urban Tails Pet Supply
• Bunny Bouncer for the Hoppy Hour
rabbit social event at the South St.
Paul location.
• http://mncompanionrabbit.org/
Plymouth, MN
NETWORK+
SECURITY+
A+
MCTS WINDOWS 7, CONFIGURING
August 2010
October 2010
April 2009
January 2011
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