MICHELE NICKLASCELL: 954-592-9610
HTTP://WWW.LINKEDIN.COM/PUB/MICHELE-NICKLAS/20/941/329
PROFESSIONAL PROFILE
Highly motivated operations professional with several years of experience in supply chain, inventory and procurement management. Bringing outstanding organizational and planning abilities, excellent interpersonal and communication skills, and a wealth of expertise to help the success of a growth oriented organization.
EDUCATION
MBA- Supply Chain Management Ashford University, Clinton, IA
Bachelors of Music EducationFlorida Atlantic University, Boca Raton, FL
Associates DegreePalm Beach College, Lake Worth, FL
KEY COMPETENCIES / STRENGTHS
Procurement / Purchasing Subject Matter
Time Management / Turnaround Mandates
Six Sigma and Lean Management
Collaborative Team Approach to Problem Solving
Supply Chain Management Expertise
Work Flow and Inventory Management
Process Improvement Budgeting & Reporting Personnel Evaluation/Selection
SIGNIFICANT ACHIEVEMENTS Contributed to process improvements within my department. Received Extra Mile award twice and Extra mile 1st quarter award. Comcast Cares day Team leader 2016 Internet Essentials Ambassador 2016 WICT Mentorship
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PROFESSIONAL EXPERIENCE
Comcast Cable Sunrise, FL 3/2012 to presAnalyst 1, warehouse/materials
Provide weekly analysis of aging inventory to management. Collaborate and communicate with multiple departments and make recommendations for process improvements
when necessary. Perform thorough research and document inventory discrepancies using all available resources to identify root
causes and supply possible solutions. Worked with key personnel to effectively implement process improvements to operational procedures in an effort
to proactively optimize overall location and item level accuracy and maintain the highest possible productivity levels.
Provide feedback and communication with contractors related to monthly billing of lost inventory.
CVS Caremark Pompano Beach, FL 1/2011 to 12/31/11Inventory Analyst
Responsible for min/max planning and inventory control and working with vendors to order product daily. Handled escalated issues on the production floor pertaining to inventory on hand. Collaborated with other departments to ensure product was available for escalated orders. Daily and weekly meetings with management related to out of stock issues and escalated orders. Assist with warehouse shipping and receiving. Coordinate the efforts of the cycle counts in an effort to identify and correct discrepancies on items at the location
level as needed. Purchasing and Distribution Management. Maintain relationships with suppliers. Maintain inventory levels with min/max planning.
Aetna Rx Home delivery Pompano Beach, FL 12/2005 - 12/2010Inventory Analyst 1/2007-12/2010
Purchasing and Distribution Management. Collaborated with other departments to ensure product was available for escalated orders. Maintain inventory levels with min/max planning. Maintain relationships with suppliers. Worked closely with buyers. Handled escalated issues on the production floor pertaining to inventory on hand. Daily and weekly meetings with management related to out of stock and escalated issues. Assist with warehouse shipping and receiving. Coordinate the efforts of the cycle counts in an effort to identify and correct discrepancies on items at the location
level as needed. Helped to develop, implement and monitored all key functions related to inventory transactions to assure that they
are accurate and timely.
Sr Pharmacy Technician 12/2005-1/2007 Responsible for order entry of orders received by the pharmacy. Coordinated with customer service, pharmacists, and inventory to ensure product was available for escalated
orders and delays in shipping were resolved. Handled escalated issues with customers and delayed orders. Communicated with customers and doctor’s offices to resolve escalated issues.
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PROFESSIONAL DEVELOPMENT
Introduction to Professional PresenceLeadership Skills for Women
Supply Chain DesignExcel 2013 Advanced
TECHNICAL SKILLS
AMDOCS, CSG, EIS, PDX, Oracle, SAP, SI Baker, Advanced Excel, Access, Word, Outlook,
CERTIFICATIONS
Certified Pharmacy TechnicianRegistered Pharmacy Technician
White belt certified Six SigmaCertified Teacher K-12 (music)
ASSOCIATIONS
Golden Key International Honor SocietyAmerican Legion Symphonic Band, Asst. Librarian
WICT