Page 1
Denise B. MooreModesto, California
Objective: With numerous skills and years of experience in various levels of Accounting, Bookkeeping, and all other
Administrative duties I have performed throughout my career, I am sure to be a great addition and asset to any team.
Skills:• Office Administration - Accounts Payable, Accounts Receivable, Contract Administration, Medical Records
and Case Processing, Project Management, File Organization, Data Entry and Retrieval, Financial Reports and Statistics Analysis, Spreadsheet and Report Creation.
• Procurement, Inventory and Supply Monitoring, Shipping and Receiving, Order Expediting, Logistics – Tracking of Exports and Imports.
Tools:• ConnectWise, QuoteWerks, Microsoft Programs (Access, Excel, Outlook, PowerPoint, Word), Typing 60
wpm, 10-key by touch.
Employment History:• Solid Networks, Inc. , 5686 Pirrone Road, Salida, CA 95368 (October 2013 - January 2016)
Position / Job Details: Procurement Specialist - Processing of all IT Data Supply orders utilizing ConnectWise and QuoteWerks systems and working closely with multiple vendors and distributors; Monthly service contracts and agreements processing, including invoicing clients.
• Availability Professional Staffing , Modesto, CA (January 2013 - October 2013)1. Completed assignment at Solid Networks, Inc. (Procurement Specialist) July 2013 - October 20132. Completed assignment at Golden State Utility Co. (Data Entry Clerk) May 2013 - May 20133. Completed assignment at Doctors Medical Center (Financial Case Coordinator) January 2013 - March 2013
• Nelson Staffing , Modesto, CA (June 2011 - September 2012)1. Completed assignment at 5.11 Tactical (Logistics Assistant) June 2011 - September 2012
• A T & T , Bishop Ranch at 2600 Camino Ramon, San Ramon, CA 94583 (February 1997 - May 2008)Positions /Job Details:
1. Construction / Engineering Finance and Budget Department (title Project Manager) – Extracted cost data and financial reports from numerous internal SAP database sources for various spreadsheets, analysis reports and presentations using Access, Excel and Business Objects software programs. Presented weekly data reports involving everything from gasoline consumption to technician overtime and construction material costs to the District Managers via Net Meeting, and also performed budget status presentations at monthly Manager meetings.
2. Construction Service Call Center (title Administrative Supervisor - Manager) - Supervised and directed up to 17 employees who took incoming calls from outside construction installation and repair personnel. Working with a new call monitoring system and tracking program, I was instrumental in reducing the amount of lost calls and wasted productivity by 20%. In addition to managing attendance / productivity matters, and performing quarterly / yearly employee reviews, I prepared various spreadsheets and statistical analysis presentations for monthly manager meetings.
3. Engineering Location Records Department (title Administrative Supervisor – Manager) - Supervised up to 25 employees. Successful in helping my department substantially reduce the backlog status of existing record corrections by over 75% within an 18 month period. Performed quarterly / yearly employee reviews, and was also able to reduce absenteeism by 30% with an incentive program, which other supervisors within the Engineering organization chose to implement in their own departments. Additionally, I actively participated in the District Safety Committee for inside personnel, organizing quarterly events and reward programs for safety recognition.
Page 2
A T & T (continued)
4. Marketing Department (title Project Manager) - Office Administration duties and executive assistant to Sales Analysis Manager; created spreadsheets and tables of marketing data and sales commission reports in Excel, presentations in Power Point and participated in weekly group Net Meetings; made follow up calls to new customers, provided answers to any questions regarding recently completed sales orders and suggested possible additional services to meet their needs. (At this time, AT&T experienced a work stoppage and I had been quickly trained to help with phone line installations and repairs at customers’ premises. Fortunately for everyone, the strike ended after just one week’s time.)
5. Construction and Engineering Department (title Design Engineer - Manager) – Completed extensive 11 week Engineering training and certification course for Outside Plant Planning and Engineering: created blue print drawings for construction and placement of telephone equipment terminals and stations in new housing developments utilizing Auto Cad software program; attended Utility Coordination meetings in the field at job sites with PG&E, Comcast, Contra Costa County Water District, and various City Planners and Developers; researched existing plant location records and worked with Records Dept. with corrections and updates. Participated in State Audit for Engineered drawings, analyzing and scoring my peers’ projects. (My engineered drawings had rated 100% in accuracy and execution); Participated in District Safety Committee, organizing meetings and events to promote office safety practices among inside employees and managers.
6. Engineering Budget and Finance Department (title Engineering Administrator) – Office administration duties and executive assistant to Budget Manager: data entry of Engineering cost documents; created spreadsheets for financial analysis in Excel, and report presentation slides in Power Point for management meetings; document file management; daily calls from Engineers with job cost and report inquiries and updates.
Recommended
