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    Planning andEngaging withintErculturalcommunitiEs:Building the knowledge and skills Base

    novemBer 2006

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    contEnts

    ForEword Proessor Peter roBerts 4

    . summary 6

    . contExt 8skills or sustainaBle develoPment 9

    a new Planning culture 8

    a new skill cultural comPetence 10

    emBracing cultural diversity 10

    intercultural engagement and diversity advantage 10

    3. cultural comPEtEncEand thE managEmEnt oF changE understanding change 13

    understanding culture 13

    managing conlict 14

    thinking and Planning culturally 15

    4. what do local authoritiEs think? 6

    5. doing community EngagEmEnt 0PrinciPles 21

    techniques 23

    working interculturally 24

    6. thE nEw skills agEnda casE studiEs 66.1. inclusive visioning 28

    6.2. Project management 29

    6.3. leadershiP in sustainaBle communities 30

    6.4. Breakthrough thinking and Brokerage 31

    6.5. team and PartnershiP working 32

    6.6. making it haPPen given constraints 33

    6.7. inancial management and aPPraisal 34

    6.8. stakeholder management 35

    6.9. communication 37

    6.10. conlict resolution 39

    intercultural community engagement 41

    urther reading 42

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    3

    acknowlEdgEmEnts

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    Birmingham city council

    Burnley Borough council

    derBy city council

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    kirklees mBc

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    lB islington

    lB lewishamlB merton

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    leeds city council

    leicester city council

    manchester city council

    metroPolitan Police authority

    oldham housing investment PartnershiP

    solihull mBctameside mBc

    wakeield mdc

    wigan mBc

    wolverhamPton city council

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    4

    orewordProessor Peter roBerts

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    5

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    Planning is a key element inthe develoPment o sustainaBlecommunities: these are Placeswhere PeoPle want to live andwork, now and in the uture.

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    61 i b P w

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    readers can use this document:

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    the target readershiP is Proessionals engaged

    in Planning and regeneration in local

    authorities and related organizations. it

    should also Be read By memBers o the core

    occuPations identiied By the egan rePort as:

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    skills or sustainaBle develoPment

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    a new skill cultural comPetence

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    1 Planning Policy Statements 11 and 122Jon Hawkes (2001) The Fourth Pillar of Sustainability: Cultures Essential Role in Public Planning. Common Ground Publishing.

    Diagram courtesy of the New Zealand Ministry for Culture and Heritage http://mch.govt.nz/cwb/3 UNESCO (1996) Declaration of Cultural Rights4The World Commission on Environment and Developments (the Brundtland Commission) report Our Common Future (Oxford: Oxford University Press, 1987).

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    5 For example, Cox, T. Jr. (1994). Cultural diversity in organizations: Theory, research and practice: and Montes, T. (2000). The Diversity Challenge6 Ram, M et al (2002) Assessing the Potential of Supplier Diversity Initiatives as a means of promoting diversication amongst Ethnic Minority businesses in the UK.7 Zachary, G Pascal (2003) The Diversity Advantage: multicultural identity in the new world economy.8 Florida, Richard (2002) The Rise of the Creative Class: and how its transforming work, leisure and everyday life; and Ottaviano, Gianmarco and Peri, Giovanni (2004)

    The economic value of cultural diversity: evidence from US cities.9 Home Ofce. Community Cohesion. A Report of the Independent Review Team, chaired by Ted Cantle. London (2001)

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    3

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    3

    we are getting to thestage where communityengagement Becomes a corePart o the joB descriPtiono every regeneration

    Proessional. in that contextrecruitment will come downto 95% attitude and only 5%technical exPertise.

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    4

    exercise 1

    to understand how cultural

    values imPact uPon the Proessional

    environment, ask yoursel the ollowing

    questions:10

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    10 These and subsequent exercise drawn from the work of Pekka Seppala and Arja Vainio-Mattila (2000) Navigating culture: a road map for culture and development.

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    5

    exercise 3

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    64 i b r B

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    in the course o researching this rePort we havesought the views o a wide variety o local authorityoicials. the ollowing rePresents a sPread ocurrent oPinion:

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    8

    it was clear in ourdiscussions with localauthorities across thecountry that they areinding it increasingly

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    PrinciPles

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    11 These and subsequent exercise drawn from the work of Pekka Seppala and Arja Vainio-Mattila (2000) Navigating culture: a road map for culture and development.

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    12 Planning for Real is a registered trademark of the Neighbourhood Initiatives Foundation. www.nif.co.uk13 www.mind-the-gap.org.uk14 See www.commonground.org.uk/parishmaps/m-index.html15 See www.futuresearch.net16 See, for example, www.vision21.demon.co.uk

    techniques

    it is now accePted that we can adaPt techniques derived rom a wide range o Proessional

    settings to add value to community engagement. however, in selecting the aPProPriate tool

    there are a numBer o considerations the ProsPective consultor should Be aware o.

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    o course knowing which is the right time or

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    17 See www.planningaid.rtpi.org.uk18 See www.infed.org/community/community_proling.htm19 See for example Imagine Chicago at www.imaginechicago.org20 See www.neweconomics.org/gen/democs.aspx and www.playdecide.org]21 For a helpful discussion of this point see Enhancing Consultation, Participation and Engagement in Yorkshire and Humberside (2006),

    produced by the New Economics Foundation for Yorkshire Futures, available from [email protected]

    working interculturally

    the aim o this rePort is to not only to

    reinorce estaBlished PrinciPles o good

    Practice But to oPen uP new thinking

    and deBate uPon the role o communityconsultation and engagement in culturally

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    the egan rePort identiied a series o generic skillswhich are required By the modern Practitioners.

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    1. inclusive visioning

    2. Project management

    3. leadershiP in sustainaBle communities

    4. Breakthrough thinking and Brokerage

    5. team and PartnershiP working

    6. making it haPPen given constraints

    7. inancial management and aPPraisal

    8. stakeholder management

    9. communication10. conlict resolution

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    22 Each skill treatment begins with attributes highlighted by the the Academy for Sus tainable Communities (ASC). For more information go to www.ascskills.org.uk

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    t h pp p p

    p . e

    p p p

    p

    b b p

    .

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    3

    6.4. Breakthrough thinking and Brokerage

    skills required

    c , ,

    .

    B b pp,

    p, p

    p p.

    B, , b

    p

    b .

    t b.

    case study 4 -manchester city council:sense o Place

    the aim

    t p

    p .

    the aPProach

    m s P p

    p pp.

    i 12- p p

    pp pb. i b

    pb p

    b pp b

    p .

    Pp b b

    p p : ; p

    p ;

    pp

    44 . i p, b

    , p,

    pp , p

    p / p.

    t p

    p. p b p

    p pb b

    p p p

    p p .

    skills or Practitioners

    i pp p

    p , b

    p pp

    pp pp .ap b

    m b p

    pb ,

    pp, p p, p

    .

    urther inormation

    P hf

    m c c

    0161 234 4093p.f@..

    .../b//p.

    m c e t

    b

    p s P. t p p

    p p b

    : , b b

    , , b

    b, p p i

    v s.

    sense o Place works through:

    s P p

    m-

    r p -p

    c a p

    w pp p

    d b c r

    m p p

    u 24 p

    b p

    w p

    b b pp p

    b p .

    a b b

    p b

    .

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    3

    6.5. team and PartnershiP working

    skills required

    a , , .

    a pb

    pp, .

    t b

    ,

    , ppp

    case study 5 - newham

    community orumsthe aim

    t b -

    n. t pb

    b b

    p.

    the aPProach

    t l B n

    50%

    pp Bme . c

    p b pp

    Bme b p

    b.

    t b

    p n

    p b .

    e pb

    p b .

    t p b b

    , b

    b -p p b.

    t c . t c pp

    b pb

    . t

    p pp b. P

    p .

    t p b c

    -. t c

    b .

    h, pb b .

    mb pp

    c b b b- p

    p.

    skills or Practitioners

    c b

    p p b

    p p

    d b

    a

    b

    pb

    urther inormation

    m c s

    c Pp m

    l B n

    .@..

    t b p pp

    pb p p

    pp .

    t c b 50 70%

    .a p -b,

    ep

    ep . i p

    300 pp .

    t c

    b

    1 pp .

    t n

    b p

    b c

    p

    -.

    t c -p

    p .

    h,

    p, p

    p. i

    pp 30 c b

    p pp.

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    33 25 I.e. Dont wait for 100% perfection but go ahead when you are 80% there.

    6.6. making it haPPen given constraints

    skills required

    P

    b .

    u b b ,

    b p b.

    c .

    l p ,

    , pp

    80/20 25.

    P p ,

    p b p f ,

    b.

    case study 6 - rochdale oPenorums

    the aim

    t p b a

    pp--pp . .

    the aPProach

    w- r

    a p.

    o , p

    . c p

    b p .

    t pp pp, pb b

    pb . t

    w . u a

    p pb

    p b

    . a , z ib,

    , , -

    a

    b b w . t

    p w p a a

    b .

    t b - b w

    a

    p/ . t b

    b p p, p

    B . m

    b .

    i

    .

    s p r

    p b 2,500.

    .

    skills or Practitioners

    P -b pp

    p

    i

    l ,

    ..

    urther inormation

    ....//p/p/_.

    p?=p_p.

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    34

    6.7. inancial management and aPPraisal

    skills required

    e ,

    .

    ab b p

    .

    u / pp

    .

    B b pp b , pp

    .

    u b , ,

    b

    - b pp

    .

    sp p b b p

    b b ,

    - b p pb

    case study 7 -castlemerecommunity centre

    the aim

    i b pb

    p b

    r

    . t p

    pp p p

    - .

    the aPProach

    t m r p

    37 p b p 1% p . t

    ,

    p b

    p .

    t c p pp

    b . c

    p p

    p . t

    pp b

    b p 250 p b. t 150,000 ,

    , b pp b.

    o 170,000 c

    1.2 p p

    . i

    b

    .

    c- h m , t b

    . t

    p pb

    o B p .26

    skills or Practitioners

    , p p

    p

    fb

    p . i

    p

    pp b

    b b

    . , p

    p p

    .

    urther inormation

    h m

    c c-

    01706 645200

    26 Quoted in New Start magazine, 6 February 2004, p11.

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    35

    6.8. stakeholder management

    skills required

    c b p

    b ,

    p p.

    k p

    , p p .

    B b b pp p

    pp

    pb.

    case study 8 -what kind o Place?holBeck urBan village

    the aim

    a b

    l, hb 19 c

    b .

    P b (huv) p

    , b p

    , b

    .

    t hb

    bb B

    - p 7/7

    l bb -

    pp p

    .

    the aPProach

    t c c dp dp b p

    . t -

    b w k P?

    b pp .

    t - -p

    . t s l,

    b c cp

    p hb.

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    36

    skills or Practitioners

    p p pp,

    b

    b b

    b - p. t

    p pp

    b

    p.

    urther inormation

    a k

    m ub d

    @.

    07815 834655

    .bb../

    t b

    p b -

    b m ub

    d

    Bme

    hb B. t

    p p ;

    p p; -- b

    p ; sms ; p

    ; l;

    .

    t j 7 bb

    m . p,

    p b

    b f, p .

    t b p

    pp . t p B

    , b , b

    b it

    - p,

    .

    a p B

    b p huv. k Bb

    asha gp , n

    b b hb

    ub v p

    b i

    .

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    3

    6.9. communication

    skills required

    B b

    p, pb, , , p b

    pp.

    c ,

    (

    pp , ),

    , p.

    B p .

    t :

    pp , l

    p B

    o b p

    . p, b 11% 25% p p

    b b

    .

    the second Phase o the Project set out to

    organise ive events with the intention o

    creating intercultural Bridging Between

    the our wards. these were:

    a b p P

    p B

    a a a

    w m cb s

    a b B

    a

    a s p p b m p

    .

    w

    -p, pp p.

    t p p b

    pp

    b p- .

    sicul p p

    : pp

    ; p p p -

    . t c c

    p

    pp.

    case study 9 - our wardsintercultural Project,leicester

    the aim

    t

    b

    -p.

    the aPProach

    t s i u l

    (sicul) l c c

    : h B,

    p m sp h

    w - , B s.

    i, 500

    b b

    .

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    38

    skills or Practitioners

    t p p p

    p

    b

    . i

    p b pp b .

    urther inormation

    t h; s i c

    u l

    07915 641 292

    o l B; l c Pp

    .b@..

    a p p b b .

    ..

    ive PrinciPles or success in generating

    intercultural Bridging were estaBlished:

    t p b b

    .

    t p

    .

    m b

    b b b

    p b ;

    n p p

    p.

    t

    b b .

    b P w

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    3

    6.10. conlict resolution

    skills required

    u f

    .

    d p,

    p p,

    pp pp,

    p .

    l ,

    p .

    case study 10 - the Block,sydney

    the aim

    t b b p

    p f.

    the aPProachi b cp ii, l s

    p t B,

    r b s, a. B b

    -b pb, p

    , p p

    pp 2000 op. t p

    p p

    : -

    p p , r

    ab cp ab

    pp.

    eb b p p, c c

    p p , d w

    s, p. h

    pb, p ,

    p b b

    p . t p

    ab p b

    p 200 pp b

    .

    s p 27

    .

    i p

    s b

    pp

    p p

    pp .

    t

    b p b -

    f, p

    p, b p p

    p p p p. a

    b p p b

    b f

    .

    skills or Practitioners

    w s b b p,

    b b

    b. t

    pp p p p

    p, b pp

    , b

    p b

    p. s,

    p p

    b b p.

    m , b

    p, pp

    p f

    b p p

    28 . t

    f s a n i. t, s

    p

    b

    -, ,

    b pp

    b b .

    urther inormation

    .../

    27 More information on Speak Outs at www.engagingcommunities2005.org/abstracts/Sarkissian-Wendy-nal.pdf28 Forester, John (2000) Multicultural Planning in Deed: Lessons f rom the mediation practice of Shirley Solomon and Larry Sherman, in M. Burayidi (ed.)

    Urban Planning in a Multicultural Society. Westport, CT; Praeger.

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    407

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    4

    PrinciPles

    clear ground rules should Be estaBlished

    the Process must have an honest intention

    engagement needs to Built over a long time

    aim to inorm and involve all those whohave a justiiaBle right to ParticiPate

    make sure that communication and

    PuBlicity is inclusive

    use methods o involvement which arerelevant to the communities concerned

    train community memBers in Planning and

    engagement techniques

    resources need to Be identiied to suPPortthe Process

    conlict is inevitaBle

    sta attitudes are crucial

    consultation should contriBute toBuilding cohesion

    ParticiPants have a right to exPect thatthe Process o data analysis and theormulation o conclusions will Beconducted with transParency

    3

    4

    5

    6

    8

    0

    action

    t b pp b b .

    t b pp b f b

    p b p.

    c p p p p pp p p, - .

    t pp p pp pp.

    t , b,

    b b b pp.

    t p pp , , , . t b p pp, b , b b pp b b p.

    c pp

    p p . t p .

    r b - -p p b .

    cf -b p f , , p .

    t p b p, , . g .

    a p b p b p p p. e - . a p p .

    t b p b b . i b pb b .

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    4

    urther reading

    amin, ash (00)

    EthniCity And thE MultiCulturAl City.

    living with divErSity.

    rePort or the dePartment o transPort,local government and the regions

    BEEBEEjaun, yasminah (004)

    whAtS in A nAtion? ConStruCting EthniCity in

    thE BritiSh PlAnning SyStEM. PlAnning. thEory And

    PrACtiCE, vol. 5, no. 4, 437-451.

    BloomFiEld, judE and Bianchini, Franco

    (004)PlAnning for thE intErCulturAl City.

    Bournes green. comedia.

    Booth, chris Et al (004)

    PlAnning And divErSity: rESEArCh into PoliCiES And

    ProCEdurES. odPm.

    BrEcknock, richard (006)

    MorE thAn JuSt A BridgE: PlAnning And dESigning

    CulturAlly. Bournes green. comedia.

    BrownE, chris Et al (005)CoMMunity CohESion: SEvEn StEPS. A PrACtitionErS

    toolkit. hoME offiCE, CohESion And fAithS unit.

    Burayidi, michaEl (000)urBAn PlAnning in A MultiCulturAl SoCiEty.

    westPort, conn. Praeger

    cantlE, tEd (005)CoMMunity CohESion: A nEw frAMEwork

    for rACE And divErSity.Basingstoke, Palgrave macmillan.

    a -b - f uk. i b - b b p p b pb p b b.

    o p p p pp, b b p- .t p p p p p .

    t b p b p p

    p. t i c pp p p .ab ..

    t p uk p p (PPg) f p . s p

    p p, p- p b p PPg.ab .../

    P c i c pb, b p c l b p b p. i pp p p p p.ab ..

    d p p c c

    P P, p b b p .ab p://.../

    a p p p .

    w p p b p

    , c p b uk p 2001 b.i p p b.

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    43

    communitiEs scotland (005)

    nAtionAl StAndArdS for CoMMunity EngAgEMEnt.

    cookE, Bill & kothari, uma (00)PArtiCiPAtion: thE nEw tyrAnny.london, zed Books.

    cummins, judE (004)Building CoMMunityCohESion into ArEA BASEd initiAtivES:

    A guidE for rESidEntS And PrACtitionErS.home oice, community cohesion unit.

    dEPartmEnt For communitiEs and local

    goVErnmEnt (006)

    CoMMunity CohESion And nEighBourhood

    rEnEwAl fACtShEEt.

    Egan rEViEw:SkillS for SuStAinABlE CoMMunitiES(003)

    haguE, c Et al (003)PArtiCiPAtory PlAnning for SuStAinABlE CoMMunitiES:intErnAtionAl ExPEriEnCE in MEdiAtion, nEgotiAtion

    And EngAgEMEnt in MAking PlAnS. odPm, 2003.

    hickEy, samuEl & mohan, gilEs (Eds) (004)PArtiCiPAtion: froM tyrAnny to trAnSforMAtion.london, zed Books.

    higgins, marilyn Et al (004)divErSity And EquAlity in PlAnning:

    A good PrACtiCE guidE. odPm.

    hussain, asaF; law, Bill; and haq, tim

    (006)EngAgEMEnt with CulturE: froM divErSity to

    intErCulturAliSM. university o leicester:vaughan PaPers no. 41

    a p p .ab .../

    c p pp, pp uk-b p. i b , pp b b , b b, p.

    t p pp p , , , b aBi, b b p.i p p .

    ab p://.../

    o 18 p d nb r r e nb rab .b../p.p?=8

    Bp p b p.ab .../.p?=1502251

    B uk p pb p p s . d p pbpp b p ppp, . t, p, -p f b p, pp p b b .ab : .p../.p?=1143436

    a p c k b b,

    p p pp p pp. a, b uk b .

    a p , , B p p p.ab .../

    rp p l p

    - b p . i l pp uk pp p .

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    45

    aPPEndixmaniPulative ParticiPation

    Passive ParticiPation

    ParticiPation Byconsultation

    ParticiPationor material incentives

    unctional ParticiPation

    interactive ParticiPation

    sel-moBilisation

    a tyPology o ParticiPation inProgrammes and Projects

    Pp p p, pp

    p b b p.

    i b

    p pp

    p. t b b

    p.

    Pp pp b b b

    . e pb

    p . d

    - p

    b b pp .

    Pp pp b b

    - . i

    pp, pp

    .

    Pp b

    p , p . Pp

    pp b p p-

    b p. s b

    -, b

    b

    b . a , pp b -

    p .

    Pp pp , p

    p .

    Pp ,

    p , b p p

    pp. a p

    b ,

    p.

    Pp pp b p

    . t p

    , b

    . s-b p

    ngo p b

    pp. s - b

    b p.

    1

    2

    3

    4

    5

    6

    7

    Derived fromPRETTY, J. (1995) Participatory learning for sustainable agriculture, World Development, 23(8), pp. 12471263.and ARNSTEIN, S. (1969) A ladder of citizen participation, AIP, 35, July, pp. 216224.

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    46

    Planning andEngaging withintErculturalcommunitiEs:Building the knowledge and skills Base

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    4

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