Performance-Based Public Participation
CTAA Expo 2016May 2016
Southern Georgia Regional Commission
DHS/5311 Coordinated Transportation
DHS/5311 Non-Coordinated Transportation
Valdosta Urbanized Area
DHS Human Service Transportation
Okefenokee NationalWildlifeRefuge
Outline
• What is Performance Management?• Principles of PBPP and PP• Qualitative vs. Quantitative• Examples from VLMPO
Definitions
• Performance management includes activities which ensure that goals are consistently being met in an effective and efficient manner (Wikipedia)
• Transportation Performance Management as a strategic approach that uses system information to make investment and policy decisions to achieve national performance goals (FHWA)
PBPP Principles
• Measureable Outcomes• Strategic Direction– Goals, Objectives, Measures
• Analysis– Trends, Targets, Strategies, Priorities
• Planning and Programming– Allocate Resources
• Implementation– Measuring, Evaluation, Reporting
PBPP in the Planning Process
Public Involvement Principles
• Reasonable Opportunity for Involvement– Events and Communications
• Documented Process– Policies, Strategies, Performance Measures
Qualitative vs. Quantitative
• How do you measure if public participation was effective?– 5 people showed up, but you had great input and
dialogue– 100 people showed up, but you had little
feedback, little dialogue• Numbers only take you so far– How much did you spend per person on your last
public comment period?
VLMPO Examples
• Participation Plan Structure– Includes Title VI Assurance Plan & LEP Plan– Policies, Strategies, Performance Measures
• Annual Report– PP Performance Measures
VLMPO PP Policies
• Meetings Notification & Accessibility– Timeliness, location, LEP, agendas,
• Public Comment Periods– Timeliness, location, comments, interested parties
• LRTP/TIP Amendments– Comments, events
• Open Records, Title VI Complaints, etc.
VLMPO PP Strategies
• A means to an end – not associated with policies
• Speakers, newsletters, media, publications, social media, open houses, events, hearings, comments, surveys, committees, stakeholders, focus groups, LEP, accessibility, CCV collaboration, partnerships, marketing
VLMPO PP Performance Measures
• Defined by the strategies– Quantitative– Trackable with Trends• Annual Report indicates: increase, decrease, neutral
– None that are qualitative
PP Performance Measurement
• Public Relations Measures• Use the tools available to us• Measure everything we can• Learn from past experiences• Technology is changing public participation
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