Download pdf - Official Ticket Application Form - FIFA.com · Official Ticket Application Form FIFA Confederations Cup Russia 2017. PRICES (INDIVIDUAL MATCH TICKETS) Prices per Ticket in US Dollars

HOW TO APPLYONLINE Visit the FIFA Confederations Cup 2017 Ticketing website at www.fifa.com/tickets, open a Ticketing user account and apply for Tickets using one of your payment cards accepted for payment and that are authorised by your issuing bank to transact online. Visa is the preferred payment method of the FIFA Confederations Cup 2017.

BY POST For those individuals who do not wish to transact online, the FIFA Confederations Cup 2017 Ticket Application Forms are available to non-Russian residents in this downloadable PDF version. The Ticket Application Forms will only be offered in Sales Phase (1), during both the Random Selection Draw and First Come First Served sales periods, and can be provided without using a Ticketing user account via the Ticketing webpage of www.fifa.com/tickets.

Please send the completed Ticket Application Form by post to this addressFIFA World Cup Ticketing Centre (“FWCTC”) Tödistrasse 178002 ZurichSwitzerland

Please note that the only acceptable method of payment in respect of the Ticket Application Form is bank transfer.

For further Ticketing information regarding the FIFA Confederations Cup 2017 and the Ticket Application process, please refer to the Frequently Asked Questions located within the FIFA Confederations Cup 2017 ticketing pages of www.fifa.com/tickets.

None of the information stated in this Ticket Application Form or at www.fifa.com/tickets may or will be regarded as a public offer by FIFA in respect of Tickets. Completion and submission of the Ticket Application Form to FIFA constitutes an irrevocable and binding offer to FIFA by you to purchase the Tickets identified in the Ticket Application Form. Neither completion nor submission of the Ticket Application Form guarantees the availability of Tickets.

TICKET CONFORMATION If Tickets are available and FIFA partially or fully satisfies the request submitted by you with the Ticket Application Form by allocating Tickets to you, you will be provided with a confirmation of the transaction via e-mail.

SALES RESTRICTIONSIn order to be fair to all fans, there are limits imposed on the number of Tickets that any household can purchase. The maximum number of Tickets that a household may apply for is six (6) Tickets per Match. The maximum number of Matches that a household may apply for is ten (10) Matches, i.e. a total of sixty (60) Tickets. Note that you are not permitted to apply for more than one Match per day or to submit more than one application for the same Match.

PAYMENT DETAILS If you chose to apply for Tickets via this downloadable Ticket Application Form payment for the Tickets must be made by bank transfer. Full payment is due within seven (7) days of receipt of the Ticket Confirmation of a successful/partially successful Ticket application. The full and timely payment is a material

obligation. If payment is not received by FIFA within such seven (7) days, your Ticket Application may be rejected by FIFA in its entirety. To pay by payment card, you must apply online as described above. Visa is the preferred payment method of the FIFA Confederations Cup 2017.

TICKET COLLECTION OR DELIVERYIf your Ticket Application has been successful, you have paid for the Tickets in full and you have received the Ticket Confirmation, your Tickets will be delivered by courier to you to the address provided by you in this Ticket Application Form. No delivery fee will be charged to you, this service will be free of charge. The Delivery Terms of Service contain information relating to the delivery service, including, but not limited to, the Countries/Territories where delivery services are either restricted or unavailable, and the service recovery process to manage any failed deliveries.

For a copy of the Delivery Terms of Service, please contact the FWCTC using + 8 495 787 2018 for Russian residents, or + 41 44 563 2018 for international customers, or visit www.fifa.com/tickets, where the Delivery Terms of Service will be made available in the “Legal” section.

For security reasons, Tickets are not printed until a few weeks prior to the Matches. The delivery date of Tickets is dependent on a number of factors. Details of the Ticket delivery service will be made available on www.fifa.com/tickets. The delivery of Tickets will not be possible for: Tickets purchased after 5 April, 2017 Tickets for which delivery may not be possible in time due to operational

and/or Stadium-related reasons

In such case Tickets will be made available for collection at the FIFA Venue Ticketing Centres, Alternative Ticketing Locations, and Airport Ticketing Locations which are established in all host cities of the FIFA Confederations Cup 2017. The details of these collection points will be announced closer to the tournament and will be published on www.fifa.com/tickets. In order to collect your Tickets, you must bring your Ticket Confirmation as well as proper identification with embedded photo (such as a passport or national ID).

FAN ID Other personalised identification documents (Fan ID) are required by the Russian authorities for safety and security reasons in connection with the FIFA Confederations Cup 2017, pursuant to Federal Law No. 108-FZ of 7 June 2013, including as a precondition for the access to a Stadium (together with the Ticket).

FIFA is not at all involved in the application, issuance or use of these other personalised identification documents (Fan ID). Such application and issuance process is entirely independent from FIFA and the FWCTC. The personalised identification documents (Fan ID) cannot be collected at the Stadium Ticketing Centres or the FIFA Venue Ticketing Centres. FIFA and the FWCTC do not assume any whatsoever liability or responsibility in respect of the application, issuance and use of such identification documents (Fan ID). Please visit the Fan ID website (www.fan-id.ru) for further information.

You are not entitled to cancel the purchase of your Tickets or return your Tickets after conclusion of the sale due to you or any of your guests failing to obtain these personalised identification documents (Fan ID). You are solely responsible for you and your Guests to obtain and carry these personalised identification documents (Fan ID).

Official Ticket Application FormFIFA Confederations Cup Russia 2017

PRICES (INDIVIDUAL MATCH TICKETS)Prices per Ticket in US Dollars for Individual Match Tickets

TOURNAMENT STAGE MATCH NUMBER CAT 1 CAT 2 CAT 3 SPECIAL ACCESS TICKETS

W/ES/AM

OP-CAT1

OP-CAT2

OP-CAT3

Opening Match 1 170 120 85 85 170 120 85

Group Stages 2 to 12 135 85 70 70 135 85 70

Semi-finals 13 to 14 160 125 85 85 160 125 85

3rd/4th Place Match 15 135 85 70 70 135 85 70

The Final 16 245 160 115 115 245 160 115

Prices are shown in USD and include all applicable taxesW: Wheelchair User TicketES: Easy Access Standard TicketAM: Easy Access Amenity TicketOP-CAT1: Obese Persons Ticket located in the Stadium area reserved to Category 1 seats.OP-CAT2: Obese Persons Ticket located in the Stadium area reserved to Category 2 seats.OP-CAT3: Obese Persons Ticket located in the Stadium area reserved to Category 3 seats.

Individual Match Tickets

For each individual match that you are interested in attending, please complete the table “Individual Match Tickets – Ticket Application Form” on page 3 to indicate the Match or Matches as well as the category and number of Tickets that you would like to purchase per Match. Please double-check that you are applying for the correct Match by checking the Match number before submitting your Ticket Application Form. The Match schedule can be found at the end of this Ticket Application Form. Please note that the Match Schedule may be modified from time to time. Should there be a change, the updated information will be reflected on www.fifa.com.

Special Access Tickets for disabled people, people with limited mobility or obese persons are available as follows: Wheelchair User. These Tickets include one (1) complimentary companion

Ticket. Easy Access Standard (for disabled people, people with limited mobility

or people with certain medical conditions). These Tickets include one (1) complimentary companion Ticket.

Easy Access Amenity (for people with guide dogs or people with a medical condition with assistance dogs or people that need additional leg space due to limited mobility). These Tickets include one (1) complimentary companion Ticket.

Obese Person (for people with a BMI that is equal to or exceeds 35 kg/m2).Theses Tickets do not include a complimentary companion Ticket.

If you apply for a Special Access Ticket, you are required to submit copies of documents proving the eligibility together with this Ticket Application Form. Any Special Access Ticket application submitted without proof of eligibility will not be processed. For Wheelchair User, Easy Access Standard or Easy Access Amenity Tickets, presentation of a proof that is commonly and widely accepted in your country of residence will be required. For Obese Person Tickets, presentation of a signed doctor’s note stating your BMI is equal or exceeds 35 kg/m2 will be required.

The location of the seats of Special Access Tickets varies from Stadium to Stadium. The companion will be seated as close as possible to the Special Access Ticket holder, however, the exact location of the seat cannot be guaranteed. At the time of your application, the complimentary companion Ticket will automatically be allocated to you - please indicate if you do not require a companion Ticket. Please note that it is not possible to request more than one complimentary companion Ticket. Obese Persons will not be entitled to receive a complimentary ticket for a companion.

NO. TEAM DATE VENUE CAT 1 CAT 2 CAT 3 W ES AMOP

CAT 1OP

CAT 2OP

CAT 3

1 RUS v NZL 17/06 Saint Petersburg

2 POR v MEX 18/06 Kazan

3 CAF v CHI 18/06 Moscow

4 AUS v GER 19/06 Sochi

5 RUS v POR 21/06 Moscow

6 MEX v NZL 21/06 Sochi

7 CAF v AUS 22/06 Saint Petersburg

8 GER v CHI 22/06 Kazan

9 MEX v RUS 24/06 Kazan

10 NZL v POR 24/06 Saint Petersburg

11 GER v CAF 25/06 Sochi

12 CHI v AUS 25/06 Moscow

13 WA v RB 28/06 Kazan

14 WB v RA 29/06 Sochi

15 L13 v L14 02/07 Moscow

16 W13 v W14 02/07 Saint Petersburg

Individual Match Ticket – Ticket Application

W: Wheelchair User TicketES: Easy Access Standard TicketAM: Easy Access Amenity TicketOP-CAT1: Obese Persons Ticket located in the Stadium area reserved to Category 1 seats.OP-CAT2: Obese Persons Ticket located in the Stadium area reserved to Category 2 seats.OP-CAT3: Obese Persons Ticket located in the Stadium area reserved to Category 3 seats.

If the Ticket(s) in your selected category are no longer available, will you accept a lower category instead of the category identified above (if applicable). If yes, please tick this box

If you do not require a complimentary companion Ticket for your W/ES/AM Ticket, please tick this box

ACCEPTANCE OF THE TERMS AND CONDITIONSBy completing and submitting this Ticket Application Form: - you irrevocably agree, acknowledge and undertake to fully comply with the General Ticket Terms and Conditions for the Use of Tickets, the Ticket Sales

Regulations and the Stadium Code of Conduct. - you agree and acknowledge that the personal data provided to FIFA pursuant to the Ticket Sales Regulations will, subject to applicable laws, be used,

processed, stored and transferred to third parties designated by FIFA (located both within and outside of Russia) for purposes relating to (i) Ticket sales and allocation procedures, (ii) any relevant safety and security measures, and (iii) rights protection measures in connection with the FIFA Confederations Cup Russia 2017.

- you shall be responsible to obtain the consent of each of your Guest identified in this Ticket Application Form to use their personal data to the same extent and for the same purposes.

The General Ticket Terms and Conditions for the Use of Tickets and the Ticket Sales Regulations are available at www.fifa.com/tickets, where the Delivery Terms of Service will also be made available. This is the same website, from which this Ticket Application Form was downloaded.

(SIGNATURE OF APPLICANT) Please keep a copy of this Ticket Application Form for your records, and return the original Ticket Application Form Page as well as the Personal Details page to the FWCTC as

indicated on page 1 of this Ticket Application Form

PERSONAL DETAILS OF APPLICANT (USE BLOCK CAPITALS)

Title Mr. Ms.

First Name *

Middle Name

Surname as it appears on passport/ID *

Date of Birth * D D M M Y Y Y Y Passport/ID Reference *

Nationality *

Country of Residence *

Address 1 (no PO Boxes)*

Address 2*

City/Town *

Province / Region *

Postal / ZIP code *

Telephone Mobile/Cell*

Email *

Preferred Language

(Please select the appropriate Ticket User type below, if applicable)

Wheelchair User Easy Access Standard Ticket User Easy Access Amenity Ticket User

Obese Persons Category 1 Ticket User Obese Persons Category 2 Ticket User Obese Persons Category 3 Ticket User

PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)

Title Mr. Ms.

First Name *

Middle Name



Nationality *

Country of Residence *Matches attending* (for IMT applicants) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16



Companion (W) Companion (ES) Companion (AM)



Title Mr. Ms.

First Name *

Middle Name



Nationality *






Personal Details Fields indicated with an * are required fields. Any application submitted with incomplete fields will not be processed.


Title Mr. Ms.

First Name *

Middle Name



Nationality *







Title Mr. Ms.

First Name *

Middle Name



Nationality *







Title Mr. Ms.

First Name *

Middle Name



Nationality *







For each venue which hosts Matches, there are strips of “Venue Specific Tickets Series” (VSTs) which allow attendance of each Match at the specific venue as described in the table below. No Tickets for the Final are contained in the VST for Saint Petersburg. If you are interested in applying for Venue Specific Tickets Series, please complete the table “Venue Specific Ticket Series – Ticket Application” to indicate the series as well as the category and number of series that you would like to purchase. The Match schedule can be found at the end of this Ticket Application Form. Please note that the match schedule may be modified from time to time. Should there be a change, the updated information will be reflected on www.fifa.com.

PRICES (VENUE SPECIFIC TICKET SERIES)Prices per Ticket in US Dollars for Venue Specific Ticket Series

VENUE MATCH DETAILS CAT 1 CAT 2 CAT 3 SPECIAL ACCESS TICKETS

W/ES/AM

OP-CAT1

OP-CAT2

OP-CAT3

Kazan 3 x Group Stage Match + 1 Semi-Final per series 565 380 295 295 565 380 295

Moscow 3 x Group Stage Match + 3rd/4th Place Match per series 540 340 280 280 540 340 280

Saint Petersburg Opening Match + 2 x Group Stage Match per series 440 290 225 225 440 290 225

Sochi 3 x Group Stage Match + 1 Semi-Final per series 565 380 295 295 565 380 295

Prices are shown in USD and include all applicable taxes.


Venue Specific Ticket Series

VENUE CAT 1 CAT 2 CAT 3 W ES AM OP CAT 1 OP CAT 2 OP CAT 3

Saint Petersburg

Kazan

Moscow

Sochi


If the Ticket(s) in your selected category are no longer available, will you accept a lower category instead of the category identified above (if applicable). If yes, please tick this box

If you do not require a complimentary accompanying person Ticket for your W/ES/AM Ticket, please tick this box

ACCEPTANCE OF THE TERMS AND CONDITIONSBy completing and submitting this Ticket Application Form: - you irrevocably agree, acknowledge and undertake to fully comply with the General Ticket Terms and Conditions for the Use of Tickets, the Ticket Sales

Regulations and the Stadium Code of Conduct. - you agree and acknowledge that the personal data provided to FIFA pursuant to the Ticket Sales Regulations will, subject to applicable laws, be used,

processed, stored and transferred to third parties designated by FIFA (located both within and outside of Russia) for purposes relating to (i) Ticket sales and allocation procedures, (ii) any relevant safety and security measures, and (iii) rights protection measures in connection with the FIFA Confederations Cup Russia 2017.

- you shall be responsible to obtain the consent of each of your Guest identified in this Ticket Application Form to use their personal data to the same extent and for the same purposes.

The General Ticket Terms and Conditions for the Use of Tickets and the Ticket Sales Regulations are available at www.fifa.com/tickets, where the Delivery Terms of Service will also be made available. This is the same website, from which this Ticket Application Form was downloaded.

(SIGNATURE OF APPLICANT) Please keep a copy of this Ticket Application Form for your records, and return the original Ticket Application Form Page as well as the Personal Details page to the FWCTC as

indicated within page 1 of this Ticket Application Form

PERSONAL DETAILS OF APPLICANT (USE BLOCK CAPITALS)

Title Mr. Ms.

First Name *

Middle Name



Nationality *


Address 1 (no PO Boxes)*

Address 2*

City/Town *

Province / Region *

Postal / ZIP code *

Telephone Mobile/Cell*

Email *

Preferred Language





Title Mr. Ms.

First Name *

Middle Name



Nationality *


Venue Specific Ticket Series* Kazan Moscow Saint Petersburg Sochi






Title Mr. Ms.

First Name *

Middle Name



Nationality *









Title Mr. Ms.

First Name *

Middle Name



Nationality *








Title Mr. Ms.

First Name *

Middle Name



Nationality *








Title Mr. Ms.

First Name *

Middle Name



Nationality *








Возможны изменения. W = Winner, L = Loser 28.11.2016 © FIFA

Russ

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Mex

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Chile

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Gro

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Saturday17 June

Monday19 June

Wednesday21 June

Friday23 June

Sunday25 June

Tuesday27 June

Thursday29 June

Saturday1 July

Sunday18 June

Tuesday20 June

Thursday22 June

Monday 26 June

Wednesday28 June

Friday30 June

Sunday2 July

Saturday24 June

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Rest days

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CHI

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0518:00

RUS

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0821:00

GER v. CHI

1321

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WA v. RB

1515:00

L13 v. L14

0918:00

MEX v. RUS

0418:00

AUS

v. GER

0621:00

MEX v. NZL

1421:00

WB v. RA

1118:00

GER v. CAF

0218:00

POR

v.MEX

0718:00

CAF

v. AUS

1018:00

NZL v. POR

1621:00

W13 v.

W14

0118:00

RUS

v. NZL

0321:00

CAF

v. CHI

1. SCOPE OF APPLICABILITYAny use of FIFA Confederations Cup Russia 2017 (“Competition”) match tickets (in the form of a paper ticket or other device) (“Tickets”) and the terms of admission to the Stadium at which a specific Competition match (“Match”) is taking place will be subject to the following General Terms and Conditions (“GTCs”) as established by FIFA Ticketing AG and/or 2018 FIFA World Cup Ticketing LLC (together with Fédération Internationale de Football Association jointly referred to as “FIFA”).

2. ACCEPTANCE OF GTCS AND STADIUM CODE OF CONDUCT 2.1 By completion and submission to FIFA of an online or hard copy application or order form for Tickets, each person or entity who applies for Tickets (“Ticket Applicant”) confirms: (i) to have read, understood and accepted these GTCs, the sales regulations applicable to the respective Ticket Applicant (the “Ticket Sales Regulations”) and applicable safety, security and other rules of conduct adopted by FIFA in the stadium code of conduct, which are published and available from the sources identified in Section 12.2 below (“Stadium Code of Conduct”), and(ii) to undertake that each individual receiving a Ticket through the Ticket Applicant (directly or indirectly and in compliance with Section 4 below) will have read, understood and accepted these GTCs and the Stadium Code of Conduct prior to receiving a Ticket (in addition to the fact that any Ticket Holder (as defined in Section 2.2 below) will also be deemed to have fully and irrevocably agreed with FIFA to these GTCs and the Stadium Code of Conduct (as per Section 12.2 below). For that purpose, the Ticket Applicant will provide a copy of these GTCs and the Stadium Code of Conduct to the individuals receiving Tickets from the Ticket Applicant or will direct those individuals to the additional sources for copies of these GTCs and the Stadium Code of Conduct that are identified in Section 12.2 below.

2.2 Anyone who purchases, holds or uses a Ticket (“Ticket Holder”) will be deemed to have, fully and irrevocably agreed with FIFA to accept these GTCs. For that purpose, pursuant to Section 12.6 below, certain provisions of these GTCs will be restated in a condensed format on the back of the Tickets. Anyone who uses a Ticket to enter the Stadium will be deemed to have fully and irrevocably agreed to accept, and comply with, the Stadium Code of Conduct.

3. ENTRY TO AND BEHAVIOUR IN THE STADIUM / PERSONAL CONDITIONS3.1 Entry into the stadium in which a Match takes place (“Stadium”) which, on a Match day, includes specifically indicated areas of the Stadium being under the control of the FIFA World Cup Authorities (as defined in Section 3.2 below), requires a valid Ticket. Only one person per Ticket can enter the Stadium. A person will only be permitted into the Stadium upon presentation of a valid Ticket at the entrance, regardless of his/her age (including children). The Ticket Holder must retain the Ticket during the entire stay in the Stadium for verification purposes. Ticket Holders leaving the Stadium will not be re-admitted unless otherwise approved by the relevant FIFA World Cup Authorities.

3.2 Each Ticket is personalised with the identification of the Ticket Applicant and/or the individuals nominated by the Ticket Applicant as guests unless specific terms apply to certain customer groups and represents official evidence authorised by FIFA to indicate a personal, revocable license to enter and stay in the Stadium on a Match day during the opening hours of the Stadium. This means that a Ticket shows personal permission from FIFA to enter and stay in the Stadium and entry may be refused if the Ticket Holder cannot be identified with the Ticket. FIFA remains at all times the owner of the Ticket. All Ticket Holders must comply with:(i) these GTCs, (ii) the Ticket Sales Regulations,(iii) the Stadium Code of Conduct, and(iv) any other relevant laws, by-laws, regulations, ordinances or instructions given by FIFA, the FIFA World Cup Ticketing Centre (“FWCTC”), the FIFA Ticketing Office (“FTO”), the local organizing committee for the 2018 FIFA World Cup™ (Organizing

Committee “Russia-2018”) (“LOC”), the Stadium management and/or the Russian public authority(ies) responsible for safety and security in connection with the Match, and their respective employees, volunteers, agents, representatives, officers and directors (all together the “FIFA World Cup Authorities”).

3.3 (a) In case of a violation of any terms of these GTCs, the Stadium Code of Conduct and/or any of the relevant laws, by-laws, regulations, ordinances of, or instructions given by, the FIFA World Cup Authorities, a Ticket will be automatically cancelled. In case of a violation of any terms of the Ticket Sales Regulations, FIFA may cancel a Ticket. In case of a cancellation, the license to enter and stay in a Stadium will be automatically revoked. Examples of prohibited conduct pursuant to the Stadium Code of Conduct include: to be noticeably under the influence of alcohol, narcotics or any behaviour-modifying substance; to express any offensive messages, of racist nature, xenophobic nature, or which stimulate other forms of discrimination; to promote any political, ideological messages or any charitable cause; to hinder or harass other individuals, including players and Match officials; to behave, or to show a tendency to behave violently, harmfully or in a manner likely to disrupt public order. (b) Examples of items prohibited in the Stadium include: weapons of any kind or anything that could be used as a weapon, fireworks, flares, smoke powders, smoke canisters, smoke bombs or other pyrotechnics, commercial materials or similar items which could infringe any rights of FIFA for the Competition, and other objects which could compromise public safety and/or harm the reputation of the Competition. (c) Examples of instructions that may be given by the FIFA World Cup Authorities include: an instruction by which a Ticket Holder is requested to leave the Stadium, move to a different seat for safety and security reasons, due to technical requirements or to ensure the orderly and smooth implementation of the Competition, and to cover or to remove any materials displaying commercial or otherwise prohibited content.

3.4. The FIFA World Cup Authorities may give instructions based on these GTCs, the Ticket Sales Regulations, the Stadium Code of Conduct and any other relevant laws, by-laws, regulations or ordinances. The FIFA World Cup Authorities will be entitled to carry out checks on any Ticket Holder. Each Ticket Holder is required to cooperate with the FIFA World Cup Authorities. The Ticket Holder must provide proof of his/her identity, including photographic identification, upon request, and must consent to the confiscation of items prohibited in the Stadium that may be in his/her possession.

3.5 Individuals who have been banned from attending football matches by competent authorities or sports governing bodies in any country, or who are considered a security risk by the FIFA World Cup Authorities, are prohibited from receiving Tickets and entering the Stadium and may be ejected from the Stadium.

3.6 Each Ticket is numbered to identify a specific seat. Each Ticket Holder must sit in the seat allocated to the respective Ticket. However, the FIFA World Cup Authorities reserve the right to substitute the seat identified on the Ticket with another seat, if appropriate for security or technical reasons, even if the seat is in a different block but at least of the equivalent category. THE TICKET HOLDER ACKNOWLEDGES THAT SUCH SUBSTITUTION DOES NOT CHANGE THE VALUE OF THE SEAT AND THE SERVICES WHICH A TICKET HOLDER IS ENTITLED TO RECEIVE WITH THE TICKET AND DOES NOT ENTITLE THE TICKET HOLDER TO ANY REFUND OR FURTHER COMPENSATION.

3.7 Any Ticket Holder entering the Stadium accompanied by children or adolescents must obtain, carry and present at any time, upon request of the FIFA World Cup Authorities, the necessary authorisation from the minor’s parents or legal guardians, as may be established by the local regulations. Children and adolescents must be accompanied by their parents or legal guardians at any time after 22:00h local time of the day of the Match.

3.8 (A) THE PURCHASE AND USE OF CERTAIN TICKETS IS LIMITED TO PERSONS BEING ELIGIBILE BY FULFILLING A SPECIFIC PERSONAL CONDITION (THE

GENERAL TERMS AND CONDITIONS FOR THE USE OF TICKETS

“PERSONAL CONDITION”), NAMELY:(I) CATEGORY 4 TICKETS ARE RESERVED FOR RESIDENTS OF RUSSIA ONLY; OR(II) SPECIAL ACCESS TICKETS ARE RESERVED FOR DISABLED PEOPLE, PEOPLE WITH LIMITED MOBILITY OR OBESE PEOPLE ONLY.(B) IF THE PURCHASE OR USE OF A TICKET IS SUBJECT TO THE FULFILLMENT OF A PERSONAL CONDITION, IN ADDITION TO PROOF OF HIS/HER IDENTITY, THE TICKET HOLDER MUST CARRY AND PRESENT AT ANY TIME, UPON REQUEST OF THE FIFA WORLD CUP AUTHORITIES, THE REQUIRED OFFICIAL DOCUMENTS WHICH EVIDENCE HIS/HER FULFILMENT OF THE PERSONAL CONDITION REQUIRED FOR THE PURCHASE OR USE OF THE TICKET. (C) THIS MEANS THAT, REGARDLESS OF SECTION 3.2 ABOVE, A TICKET WHICH IS SUBJECT TO A PERSONAL CONDITION DOES NOT GRANT BY ITSELF (WITHOUT THE PRESENTATION OF THE REQUIRED OFFICIAL DOCUMENTS) PERMISSION FROM FIFA TO ENTER AND REMAIN IN THE STADIUM AND SUCH PERMISSION REMAINS SUBJECT TO THE TICKET HOLDER PROVING THE PERSONAL CONDITION BY CARRYING AND PRESENTING THE REQUIRED OFFICIAL DOCUMENTS WHICH EVIDENCE HIS/HER FULFILMENT OF THE PERSONAL CONDITION.

3.10 These GTCs do not apply to, and do not govern, the application, issuance and use of any other personalised identification documents (Fan ID) which, pursuant to Federal Law No. 108-FZ of 7 June 2013 are required by the Russian authorities in connection with the Competition, such as for the purpose of entering or exiting the Russian Federation or access to a Stadium. FIFA does not assume any liability or responsibility in respect of the application, issuance and use of any such personalised identification documents (Fan ID).FIFA shall incur no liability whatsoever for (i) failure to perform or improper performance of its obligations (except for the cases of willful misconduct) under the agreement for the sale of Tickets entered into between FIFA and the Ticket Applicant as set out in the Ticket Sales Regulations, and/or (ii) any damage incurred by the Ticket Holder in case where such failure to perform or improper performance of obligations took place or the damage was incurred as a result of or in connection with the Fan ID operation (including, without limitation, the development, issuance, support, operation, delivery, verification and use of such Fan IDs irrespective of the person actually performing such operations).

4. LIMITATION ON TRANSFER AND RESALE OF TICKETS 4.1 (a) TICKET HOLDERS MAY NOT (i) SELL, OFFER FOR SALE, OFFER AT AUCTIONS, RESELL, DONATE TICKETS;(ii) ACT AS COMMERCIAL TICKET AGENT FOR ANOTHER PARTY;(iii) PROVIDE A TICKET TO INDIVIDUALS WHO HAVE BEEN BANNED FROM ATTENDING FOOTBALL MATCHES BY COMPETENT AUTHORITIES OR SPORTS GOVERNING BODIES IN ANY COUNTRY;(iv) CONDUCT ANY OF THE ABOVE ACTIVITIES ON A REGULAR AND/OR CONTINUING BASIS; OR(v) OTHERWISE TRANSFER A TICKET IN ANY WAY WITHOUT THE SPECIFIC PRIOR WRITTEN CONSENT OF FIFA. (b) FIFA will only give its consent to transfer a Ticket in case a Ticket Applicant (i) wishes to transfer a guest Ticket to a privately invited guest with whom there is a pre-existing relationship or a family member for free or for the price charged to the Ticket Holder by FIFA, (ii) the guest is seriously ill, unable to obtain a valid visa to travel to Russia or has died, (iii) there is an event of force majeure, (iv) due to a change in personal circumstances or (v) any other reasons which may be defined by FIFA in the Ticket transfer and resale policy available on www.fifa.com/tickets (“Ticket Transfer and Resale Policy”). A Ticket Applicant may not transfer its own Ticket. A Ticket cannot be transferred by a guest of the Ticket Applicant.(c) The process for selling, offering for sale, reselling, donating or otherwise transferring a Ticket through FIFA’s official Ticketing platform, and obtaining FIFA´s consent, is described in the Ticket Transfer and Resale Policy.(d) The purposes for the rule limiting any Ticket transfers include: (i) event security,

(ii) consumer protection, (iii) avoidance of counterfeit tickets and (iv) protection of a fair pricing scheme as described in greater detail on www.fifa.com/tickets.

4.2 Tickets may only be purchased through official sales channels authorised by FIFA, such as via www.fifa.com/tickets, any official ticketing centres or any official sales agents. Any Ticket obtained from any other source (for example, unauthorised intermediaries such as ticket brokers, internet auctions, internet ticket agents, internet or other unofficial ticket exchange platforms) will be automatically cancelled once identified. Upon request from FIFA, Ticket Holders must explain how, from whom, for what consideration and from where they obtained their Tickets.

4.3 Ticket Holders acknowledge that certain activities related to the undue sale or use of Tickets may cause an administrative liability under the laws of Russia, in particular under the effective Administrative Offences Code and other applicable legislation. Ticket Holders are advised to obtain information about the applicable laws relating to the undue sale or use of Tickets.

5. SOUND AND IMAGE RECORDINGS5.1 Any Ticket Holder attending the Match or collecting a Ticket acknowledges that (i) FIFA solely owns and controls all of the commercial and intellectual property rights in relation to the Match and the Competition; and (ii) it is a public Competition that is being recorded. To the greatest extent permitted by applicable laws, any person attending the Match unconditionally agrees that use may be made in perpetuity, for commercial purposes or otherwise, free of charge or any compensation, of his/her voice, image, photograph and likeness by means of live or recorded video display, broadcast, streaming, uploading, posting or other transmission or recording, photographs or any other current and/or future media technologies (now known or hereinafter invented and/or devised), and irrevocably consents to the use of such voice, image, photograph or likeness by FIFA or third parties authorised by FIFA to use such media. Any Ticket Holder attending a Match or person collecting a Ticket consents to the use of image recording devices for safety and security purposes. Each Ticket Holder waives in advance all rights and actions seeking to oppose such use, subject to applicable laws. FIFA (and third parties authorised by FIFA with respect to the use of such media) will be bound by, and comply with, all applicable laws with respect to any use they may make of such media.

5.2 Ticket Holders may not record, upload, post or transmit any sound, moving or still image or description of the Match (or any result, data or statistic of the Match) other than for private use. It is strictly forbidden to disseminate any sound, moving or still image, description, data, result or statistic of the Match, in whole or in part, for any sort of public access, irrespective of the transmission form, whether over the internet, radio, television, computer, mobile phone, data accessory or via any media or platform, other digital technology, networks for distribution, display, communication or further functionality such as social media platforms or blogs, websites, apps or similar media tools, or any other current and/or future media (now known or hereinafter invented and/or devised). Ticket Holders may not assist any other person(s) to conduct such activities.

6. PROHIBITIONS REGARDING AMBUSH MARKETING AND OTHER MARKETING ACTIVITIES6.1 At the Stadium on Match days, Ticket Holders may not engage in any form of activity which may facilitate a third party with any direct or indirect commercial association with FIFA, the Competition or parts of it or its commercial affiliates without the authorisation of FIFA, whether by way of an unauthorised use of logos or otherwise (“Ambush Marketing”)

6.2 At the Stadium on Match days, Ticket Holders are strictly prohibited from using, wearing, possessing or holding promotional or commercial objects and materials, or offering to sell, selling, or possessing with the intent to sell, beverages, food, souvenirs, clothes, or other promotional and/or commercial items, unless this has


been expressly authorised by FIFA in writing prior to such activity. All such items may be removed or confiscated by the FIFA World Cup Authorities without any compensation payable to the Ticket Holder, who may receive back such items immediately after the Match at the dedicated locations.

6.3 At the Stadium on Match day, Ticket Holders are strictly prohibited from providing any type of commercial service or undertaking any commercial activities or handing out pamphlets or information relating to, or in any way promoting or drawing attention to, any business, cause, charity or concern, whether commercial or not, unless this has been expressly authorised by FIFA in writing prior to such activity.

6.4 Ticket Holders may not use a Ticket for commercial purposes, such as for promotions or advertising activities or use as a prize or reward in a competition, sweepstake or incentive program, unless this has been expressly authorised by FIFA in writing prior to such activity.

6.5 Tickets may not be sold as part of a, or otherwise included in, travel package (for example combining Tickets with flights and/or a hotel room night) or an on-site or off-site hospitality package (for example combining Tickets with pre- or post-Match catering services), unless this has been expressly authorised by FIFA in writing prior to such activity.

7. ACCEPTANCE OF RISK AND LIMITED LIABILITY 7.1 EACH TICKET HOLDER IS RESPONSIBLE FOR BEHAVING AT THE STADIUM IN A WAY WHICH SAFEGUARDS HIS/HER OWN PERSONAL SAFETY AND THE SAFETY OF ANY MINORS OR OTHER PERSONS WITHOUT OR WITH LIMITED LEGAL CAPACITY USING A TICKET FOR WHICH THE TICKET HOLDER IS RESPONSIBLE (“DEPENDENT INDIVIDUAL”) AND ACCEPTS ALL RISKS AND DANGERS WHICH THE TICKET HOLDER OR ANY DEPENDENT INDIVIDUAL MAY FACE OR ENDURE WHILE ATTENDING THE MATCH AND WAIVES ANY CLAIMS AGAINST THE FIFA WORLD CUP AUTHORITIES RELATING TO SUCH RISKS AND DANGERS. THE TICKET HOLDER (IN HIS/HER OWN NAME AND ON BEHALF OF ANY DEPENDENT INDIVIDUAL) ACKNOWLEDGES THAT THERE ARE RISKS TO HIS/HER PERSONAL SAFETY OR PROPERTY LOSS ON THE WAY TO, OR FROM, AND OUTSIDE OF, OR WITHIN, THE STADIUM. NOTHING IN THESE GTCS IS INTENDED TO LIMIT OR EXCLUDE ANY RIGHTS THAT MAY NOT BE WAIVED BY A TICKET HOLDER UNDER ANY APPLICABLE LAWS, SUCH AS (i) TO ACCEPT RISKS OR DANGERS FROM, OR WAIVE RIGHTS TO DAMAGES ARISING FROM, CULPABLE ACTS FROM THE FIFA WORLD CUP AUTHORITIES; OR(ii) TO EXCLUDE OR RESTRICT ANY LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM THE NEGLIGENCE OR IMPROPER CONDUCT BY THE FIFA WORLD CUP AUTHORITIES.

7.2 (a) The FIFA World Cup Authorities cannot guarantee:(i) that a specific player or team will participate in the Match;(ii) the duration of the Match; and(iii) that the Ticket Holder will have entirely uninterrupted and/or uninhibited view of the Match from the seat provided.(B) THE TICKET HOLDER ACKNOWLEDGES THAT ANY OF THE ABOVE DOES NOT CHANGE THE VALUE OF THE SEAT AND/OR THE SERVICES WHICH A TICKET HOLDER IS ENTITLED TO RECEIVE WITH THE TICKET AND DOES NOT ENTITLE ANY OF THE TICKET HOLDERS TO ANY REFUND OR FURTHER COMPENSATION.

7.3 Each of the respective entities referred to as a FIFA World Cup Authority have independent roles and responsibilities in connection with the Competition. Each of the FIFA World Cup Authorities is responsible for its own acts and omissions.

8. ORDERS OF FIFA WORLD CUP AUTHORITIES AND NON-COMPLIANCE BY TICKET HOLDER8.1 In the event of a violation of any terms of these GTCs, the Stadium Code of Conduct or any of the relevant laws, by-laws, regulations, ordinances of, or instructions given by, the FIFA World Cup Authorities, in addition to the other rights and remedies that the FIFA World Cup Authorities may have, a Ticket will be automatically cancelled once a violation is identified. In the event of a violation of any terms of the Ticket Sales Regulations, a Ticket may be cancelled. In case of a cancellation of a Ticket, the FIFA World Cup Authorities will, as the case may be, (a) refuse to deliver the Ticket to the Ticket Applicant; (b) refuse entry into the Stadium to the Ticket Holder; (c) eject the Ticket Holder from the Stadium;(d) seize the Ticket; (e) electronically invalidate the Ticket as well as electronically invalidate and cancel any other Tickets bearing the Ticket Holder’s name if such other Tickets are determined to have also been subject of a violation;(f) file suit to enforce the relevant terms, laws and regulations and claim damages, if appropriate; and/or(g) notify governmental authorities of any such violation.

8.2 The Ticket Holder is not entitled to any refund or further compensation, subject to applicable laws, if (i) a Ticket is cancelled by any reason, including misrepresentation of a Personal Condition, (ii) entry is refused, (iii) the Ticket Holder enters the Stadium on the basis of wrongful conduct (such as seeking access with a Ticket obtained through any Ticket sources not authorised by FIFA), or (iv) a Ticket Holder is ejected from the Stadium based on a violation of these GTCs, the Stadium Code of Conduct, the Ticket Sales Regulations or any of the relevant laws, by-laws, regulations, ordinances of, or instructions given by, the FIFA World Cup Authorities. This Section 8.2 shall not limit the Ticket Applicant’s rights pursuant to the Ticket Sales Regulations.

8.3 In addition to the remedies identified in Sections 8.1 and 8.2 above, and other remedies permitted by law or in equity, the Ticket Holder agrees to give overall revenues or other consideration received from an unauthorised transfer of Tickets to FIFA to provide these revenues to a charitable organisation identified by FIFA in the event neither FIFA nor any FIFA designated rights holder has a claim to the revenue or other consideration.

8.4 (A) EACH TICKET HOLDER IS RESPONSIBLE FOR THE USE OF HIS/HER TICKET AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS, ANY TICKET HOLDER INDEMNIFIES AND HOLDS HARMLESS THE FIFA WORLD CUP AUTHORITIES FROM AND AGAINST ANY AND ALL CLAIMS, COSTS, DAMAGES AND LIABILITIES SUFFERED AND/OR INCURRED IN CONNECTION WITH, ARISING OUT OF OR RESULTING FROM:(i) HIS/HER MISUSE OF A TICKET; OR (ii) THE MISUSE OF A TICKET BY A DEPENDENT INDIVIDUAL IF THE TICKET

WAS PURCHASED BY THE TICKET HOLDER; OR (iii) THE MISUSE OF A TICKET BY ANY OTHER THIRD PARTY WHICH HAS

OBTAINED, DIRECTLY OR INDIRECTLY, A TICKET THROUGH THE TICKET HOLDER; OR

(iv) A VIOLATION OF THESE GTCS, THE TICKET SALES REGULATIONS, THE STADIUM CODE OF CONDUCT OR ANY OF THE RELEVANT LAWS, BY-LAWS, REGULATIONS, ORDINANCES OF, OR INSTRUCTIONS GIVEN BY, THE FIFA WORLD CUP AUTHORITIES.

(B) AMONGST OTHER THINGS, THIS MEANS: IF A TICKET HOLDER VIOLATES THESE GTCS, THE TICKET SALES REGULATIONS, THE STADIUM CODE OF CONDUCT OR ANY LAWS, BY-LAWS, REGULATIONS OR ORDINANCES OF THE FIFA WORLD CUP AUTHORITIES, THE TICKET HOLDER WILL HAVE TO TAKE FULL FINANCIAL RESPONSIBILITY AND PAY FOR ANY DAMAGE, INCLUDING LEGAL COSTS THAT THE FIFA WORLD CUP AUTHORITIES MAY INCUR, IN MANAGING OR RESOLVING THE PROBLEMS CAUSED BY THE VIOLATION.


9. DATAThe personal data that the Ticket Applicant and/or the Ticket Holder, directly or indirectly, provide to FIFA pursuant to the Ticket Sales Regulations and/or the Ticket Transfer and Resale Policy will, subject to applicable laws, be used, processed, stored, and transferred to third parties designated by FIFA (located both within and outside of Russia) for purposes relating to Ticket sales and allocation procedures, any relevant safety and security measures and/or rights protection measures in connection with the Competition.

10. UNFORESEEN CIRCUMSTANCES10.1 (a) The Ticket Holder acknowledges that FIFA and/or the referee of a Match are entitled but not obliged to entirely or partially cancel, or interrupt, or replay the Match, or change the time, date and/or the place of the Match, as a result of a Force Majeure event or other applicable reasons. (b) “Force Majeure” events include, for example, storm, heavy rain, earthquake, flood or other acts of God, war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil war or strife, riot, national state of emergency, scourge or other declared public health emergency, fire, explosion, act of terrorism, rebellion, theft of essential equipment, malicious damage, strikes, lock-outs or other industrial disputes, air or ground transportation traffic or route closures, court injunctions, acts of governments or other prevailing authorities, or any other similar or related event which is beyond the control of FIFA or another FIFA World Cup Authority.(c) Other applicable reasons include, for example, the protection of the integrity of the Competition or decisions based on the Laws of the Game, which are the codified rules of the sport of association football as authorised by the International Football Association Board.

10.2 (a) If a Match is cancelled, the Ticket shall be cancelled and the Ticket Applicant shall be entitled to a refund for such Tickets. A Ticket Holder, not being a Ticket Applicant shall not be entitled to any refund or further compensation.(b) If FIFA makes a change to the time or date of a Match, the Ticket will be valid for the re-scheduled Match. If FIFA changes the teams participating in a Match, the Ticket will be valid for the Match with the new teams. If a Match is relocated to another Stadium or venue, FIFA may decide that the Ticket will be valid for the relocated Match or to provide a refund to the Ticket Applicant for such Tickets. In such case a Ticket Holder, not being a Ticket Applicant shall not be entitled to any refund or further compensation.(c) If a Match is replayed, the replay match is considered a new Match and the Ticket will not be valid for the new Match and the Ticket Holder or Ticket Applicant shall not be entitled to a refund or any further compensation.(d) In any case described in Sections 10.2 (a) to (c) above, the Ticket Holder and the Ticket Applicant are responsible for their own personal arrangements for transportation, travel and accommodation relating to attendance at a Match, which must be arranged separately by the Ticket Holder or the Ticket Applicant at their own risk.

10.3 Should a Ticket Applicant be entitled to a refund pursuant to Section 10.2 above, such refund shall be limited to the price paid to FIFA for the Ticket. No interests and further costs or expenses (for example, travel or accommodation costs) shall be compensated by FIFA to the Ticket Applicant as part of, or in addition to, any refund for any reason. Only the Ticket Applicant named in the Ticket Application Form will be eligible to apply for any refund pursuant to the relevant terms of the Ticket Sales Regulations.

11. LOST, STOLEN AND DAMAGED TICKETS11.1 THE TICKET HOLDER SHALL TREAT THE TICKET WITH CARE AND KEEP IT IN A SAFE LOCATION AT ALL TIMES. The FIFA World Cup Authorities will not replace any Tickets, irrespective of the reason for the replacement request, such as lost or stolen Tickets.

11.2 Altering or damaging Tickets may result in entry to a Stadium being refused. Due to security concerns, neither FIFA nor its agents will be obligated to issue duplicate Tickets because duplicate Tickets could result in more spectators entering the Stadium than the Stadium could safely accommodate.

11.3 Neither FIFA nor its agents will be liable for any lost, stolen or damaged Tickets or late delivery caused by malfunction or interruption of mail or delivery services.

12. MISCELLANEOUS12.1 TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAWS, EXCEPT AS EXPLICITLY SET FORTH IN THESE GTCS, NONE OF THE TICKET HOLDERS SHALL UNDER ANY CIRCUMSTANCES BE ENTITLED TO ANY REFUND, ANY DAMAGES OR ANY OTHER COMPENSATION.

12.2 Any information relating to Tickets is available on www.fifa.com/tickets. Any specific or further information requests relating to Tickets should be addressed to FIFA through the FWCTC. The postal address of the FWCTC will be made available on www.fifa.com/tickets, in the Ticket Application Form and further Ticket sales materials which FIFA may choose to publish from time to time.

12.3 Should any provision(s) of these GTCs be declared void, ineffective or unenforceable by any competent court, the remainder of these GTCs will remain in effect as if such void, ineffective or unenforceable provision(s) had not been contained.

12.4 These GTCs have been drafted in Russian and English language. Other translations of these GTCs are available through www.fifa.com/tickets. In the event of any discrepancy between the Russian and the English texts or any other translated texts, the English text will always prevail and will always be used to solve doubts of interpretation and application.

12.5 Certain provisions of these GTCs will be restated in a condensed format so that they may be printed within the small confined space allocated on the back of the Tickets. If there is any doubt regarding the scope or meaning of the condensed provisions on the Ticket backs, the terms of these GTCs will govern.

12.6 To ensure continuity of application and clarity, to the extent allowed by applicable laws, these GTCs will be governed exclusively by, and interpreted in accordance with the laws of the Russian Federation.

12.7To the fullest extent allowed by applicable laws, for all disputes regarding and in connection with any rights and obligations deriving from these GTCs, the parties will seek to resolve such dispute amicably. If FIFA and the Ticket Holder, and/or its successor, fail to reach such amicable solution, the exclusive place of jurisdiction shall be Moscow, Russia to the extent legally possible. Irrespective hereof and subject to applicable laws, FIFA reserves the right to bring any legal action in relation to these GTCs in the local court of the domicile or residence of the Ticket Holder, in particular matters concerning ambush marketing and other marketing activities or the unauthorised transfer or resale of Tickets.


1. PURPOSE OF THESE TICKET SALES REGULATIONS 1.1 These Ticket Sales Regulations shall apply to, and govern, the sales of tickets by FIFA (“Tickets”) to individuals, being members of the general public and (i) not being a resident of Russia or (ii) not purchasing a Ticket in a FIFA Venue Ticketing Centre in Russia (as defined in Section 12.3 below) for match(es) (“Matches”) of the FIFA Confederations Cup Russia 2017 (“Competition”) that may be made available by FIFA Ticketing AG, which is a subsidiary of Fédération Internationale de Football Association (collectively, “FIFA”).

1.2 FIFA is the sole owner of the Competition and has the exclusive right to determine all matters relating to Tickets. In particular, FIFA has the right to determine for each of the Matches (i) the total number of Tickets made available in a stadium in which a Match takes place (“Stadium”); (ii) the allocation of all Tickets to customer groups and the recipient of each Ticket; (iii) the pricing of all Tickets; (iv) the assignment of Stadium seats to Tickets; and (v) the creation of ticketing products containing other benefits, products and/or services in addition to the Tickets, such as, but not limited to, transport, parking and/or catering services.

1.3 Due to temporary media facilities, Ticket allocations reserved by FIFA for customer groups other than the general public, as well as further security or other organisational needs, which may all vary for each Match, the number of Tickets will vary from Match to Match and will never be equivalent to the total number of seats in the Stadium. During the Competition on any given Match day, the Stadium is under the control of FIFA, the FIFA World Cup Ticketing Centre (“FWCTC”), the local organizing committee for the 2018 FIFA World Cup™ (Organizing Committee Russia-2018)(“LOC”), the Stadium management and/or the Russian public authority(ies) responsible for safety and security in connection with the Matches, and their respective employees, volunteers, agents, representatives, officers and directors (all together “FIFA World Cup Authorities”).

1.4 The sale of Tickets by 2018 FIFA World Cup Ticketing LLC (i) to individuals being a resident of Russia or purchasing a Ticket in a FIFA Venue Ticketing Centre within Russia (as defined in Section 12.3 below), if established by FIFA or (ii) to customer groups other than the general public or (iii) that are part of a ticketing product containing other benefits, products and/or services in addition to the Tickets, such as, but not limited to, parking and/or catering services will be governed by specific sales regulations applicable for these forms of sale of Tickets.

1.5 A TICKET MUST BE PURCHASED FOR EACH PERSON WHO WISHES TO ATTEND A MATCH, REGARDLESS OF AGE. This means that any children and adolescents, regardless of age, require a Ticket to enter the Stadium.

1.6. These Sales Regulations do not apply to, and do not govern, the application, issuance and use of other personalised identification documents (Fan ID) which, pursuant to Federal Law No. 108-FZ of 7 June 2013 are required by the Russian authorities in connection with the Competition, such as for the purpose of entering or exiting the Russian Federation or access to a Stadium. FIFA does not assume any liability or responsibility in respect of the application, issuance and use of such identification documents (Fan ID). FIFA shall incur no liability whatsoever for (i) failure to perform or improper performance of its obligations under the Ticket Sales Agreement (except for the cases of willful misconduct) and/or (ii) any damage incurred by the Ticket Holder in case where such failure to perform or improper performance of obligations took place or the damage was incurred as a result of or in connection with the Fan ID operation (including, without limitation, the development, issuance, support, operation, delivery, verification and use of such Fan IDs irrespective of the person actually performing such operations).

2. TICKET APPLICATION FORM 2.1 The Ticket application form made available by FIFA, the FWCTC or any other third party authorised by FIFA, is the only means through which an individual may request

to purchase a specified number and category of Tickets for Matches in accordance with the terms and conditions of the Ticket application form, including, without limitation, these Ticket Sales Regulations (“Ticket Application Form”).

2.2 The individual completing and submitting the Ticket Application Form (“Ticket Applicant”) will be solely responsible for the accurate content of the Ticket Application Form and its submission in a timely and complete manner pursuant to these Ticket Sales Regulations and the Ticket Application Form. Inaccurate, late or incomplete Ticket Application Forms will be rejected by FIFA. Additional notes, requests, attachments, appeals, changes or further alterations to the standard offer by the Ticket Applicant will not be considered or accepted by FIFA. Any acceptance by FIFA is based on the assumption that all information provided by the Ticket Applicant is fully accurate and correct. In the event that, at any time subsequent to FIFA’s partial or full acceptance of the Ticket Applicant’s offer, FIFA detects in the content provided by the Ticket Applicant any inaccuracy or deviation from the standard offer, such acceptance shall not be deemed nor construed as FIFA’s acceptance of such inaccuracy or deviation from the standard offer and FIFA may, fully or partially, cancel the Tickets allocated to the Ticket Applicant and terminate the Ticket Sales Agreement, pursuant to the FIFA Confederations Cup Russia 2017 General Terms and Conditions for the Use of Tickets (“GTCs”) and these Ticket Sales Regulations.

3. SELECTION OF TICKET CATEGORIES 3.1 Under these Ticket Sales Regulations, FIFA sells Tickets for all Matches to the general public in three (3) different price categories, defined as Ticket category 1 to 3 (“Ticket Category”), with Ticket Category 1 representing the highest price category and Ticket Category 3 the lowest price category sold by FIFA Ticketing AG.

3.2 FIFA DETERMINES THE CATEGORISATION OF EACH SEAT IN THE STADIUM TO ONE OF THE FOUR TICKET CATEGORIES ON A MATCH-BY-MATCH BASIS FOR EACH STADIUM INDIVIDUALLY. The Ticket Categories for each Stadium are in detail explained in the Ticket Application Form and further sales material made available by FIFA at www.fifa.com/tickets and in further Ticket sales materials which FIFA may choose to publish from time to time. THE TICKET APPLICANT ACKNOWLEDGES THAT (i) THE TICKET CATEGORY TO WHICH A SPECIFIC STADIUM SEAT IS ASSIGNED

MAY VARY FROM MATCH TO MATCH;(ii) ALL TICKET CATEGORIES, INCLUDING TICKET CATEGORY 1 MAY COMPRISE

STADIUM SEATS OF THE LOWER AND UPPER TIER OF THE STADIUM; (iii) THE TICKET CATEGORISATION REMAINS UNAFFECTED FROM ANY

CONDITIONS ON THE MATCH DAY, WHICH MAY HAVE AN IMPACT ON THE USE OF THE SEATS, SUCH AS WEATHER CONDITIONS; AND

(iv) TICKET CATEGORY BOUNDARIES IN A STADIUM MAY VARY FROM MATCH TO MATCH.

SUCH DIFFERENTATION IS NECESSARY TO SECURE THAT THE MAXIMUM NUMBER OF TICKETS CAN BE MADE AVAILABLE TO FOOTBALL FANS AND AT THE SAME TIME THE GLOBAL MEDIA AND FURTHER STAKEHOLDERS ARE SERVICED.

3.3 The Ticket Applicant must indicate in the Ticket Application Form the Ticket Category requested for each Match. The Ticket Applicant may only apply for one (1) Ticket Category per Match unless otherwise permitted under Section 3.4 below or the Ticket Applicant also applies for Special Access Tickets.

3.4 If the Ticket Applicant has duly indicated his/her consent in the Ticket Application Form to be allocated Tickets in a lower Ticket Category than that Ticket Category specified as his/her first choice, the Ticket Application Form completed and submitted for his/her first choice shall be deemed to implicitly contain the Ticket Applicant’s offer to purchase Tickets in such lower Ticket Category (subject to availability).

TICKET SALES REGULATIONS FOR GENERAL PUBLIC (International Sales to Non-Russian Residents)

4. SALES RESTRICTIONS4.1 THE TICKET APPLICANT CAN ONLY APPLY FOR A MAXIMUM OF SIX (6) SINGLE TICKETS FOR UP TO TEN (10) MATCHES PER HOUSEHOLD (I.E. A TOTAL OF 60 TICKETS) AND ONLY FOR ONE SINGLE MATCH ON ANY GIVEN MATCH DAY. Therefore, if the Ticket Applicant wishes to purchase more than one (1) Ticket for a Match, the Ticket Applicant may nominate in the Ticket Application Form up to five (5) individuals nominated as his/her guests in the Ticket Application Form (“Guest”).

4.2 INTENTIONALLY OMITTED

4.3 ALL TICKET APPLICATION FORMS RECEIVED FROM A TICKET APPPLICANT WILL BE AUTOMATICALLY REJECTED BY FIFA IF THE TICKET APPLICANT (i) APPLIES FOR MORE TICKETS OR MORE TICKET CATEGORIES THAN PERMITTED PER MATCH OR FOR MORE MATCHES THAN PERMITTED PURSUANT TO THESE SALES REGULATIONS; (ii) APPLIES FOR MORE THAN ONE SINGLE MATCH ON THE SAME CALENDAR DAY; (iii) INTENTIONALLY OMITTED (iv) SUBMITS MULTIPLE TICKET APPLICATIONS FOR THE SAME MATCH; (v) HAS BEEN BANNED FROM ATTENDING FOOTBALL MATCHES BY COMPETENT AUTHORITIES OR SPORTS GOVERNING BODIES IN ANY COUNTRY OR IS CONSIDERED AS A SECURITY RISK BY THE FIFA WORLD CUP AUTHORITIES; OR(vi) BY ANY MEANS CIRCUMVENTS, OR SEEKS TO CIRCUMVENT, THE SALES RESTRICTIONS ESTABLISHED HEREIN, INCLUDING BY USING THE SAME PAYMENT CARD IN DIFFERENT TICKET APPLICATIONS OR BY ANY MEANS MANIPULATING THE TICKET SALES PROCESS.

4.4 THE SALES RESTRICTIONS SET FORTH IN SECTIONS 4.1 to 4.3 ABOVE SHALL APPLY TO ALL PERSONS IRRESPECTIVE OF WHETHER A PERSON APPLIES HIMSELF/HERSELF AS TICKET APPLICANT OR IS NAMED AS GUEST IN OTHER TICKET APPLICATION FORMS. THEREFORE, A TICKET APPLICATION MAY BE AUTOMATICALLY REJECTED FOR THE PERSON IN VIOLATION OF ANY OF THESE SALES RESTRICTIONS AS TICKET APPLICANT AND/OR GUEST.

4.5 Any acceptance by FIFA is based on the assumption that the Ticket Applicant has fully observed all sales restrictions set forth in this Section 4. In the event that, at any time subsequent to FIFA’s partial or full acceptance of the Ticket Applicant’s offer, FIFA detects any violation of the sales restrictions, such acceptance shall not be deemed or construed as FIFA’s acceptance of such violation of the sales restrictions and FIFA may, fully or partially, cancel the Tickets allocated to the Ticket Applicant and terminate the Ticket Sales Agreement (as defined in Section 7.2 below) pursuant to the GTCs and these Ticket Sales Regulations.

5. AVAILABILITY OF TICKETS 5.1 Tickets will be made available in different sales phases. FIFA has the right to determine the number of Tickets made available for sale to the general public and other customer groups in each of the sales phases. The sales phases are described in the Ticket Application Form and further Ticket sales materials which FIFA may publish and update from time to time.

5.2 Tickets are only available within such Ticket allocations determined by FIFA for the customer groups. FIFA’s ability to satisfy a request for Tickets as specified by the Ticket Applicant in the Ticket Application Form depends on the total number of Tickets (i) allocated to the general public in a sales phase, (ii) requested by Ticket Applicants for a Match and a Ticket Category, and (iii) the results of the random selection draws for oversubscribed Matches as applicable in certain sales phases.

5.3 In order to secure that the maximum number of Tickets can be made available to football fans, the number of Tickets available for sale to the general public for a

Match may vary throughout the Ticket sales process and in each of the sales phases. In particular, FIFA may release additional Tickets for sale to the general public from Ticket allocations reserved for other customer groups from time to time. As a result, Tickets may become available on a later stage of the Ticket sales process regardless of whether FIFA has indicated a lower probability of a successful Ticket Application at an earlier stage of the Ticket sales process.

6. TICKET PURCHASE OFFER 6.1. None of the information stated at www.fifa.com/tickets may or will be regarded as a public offer by FIFA in respect of Tickets. Completion and submission of the Ticket Application Form to FIFA, the FWCTC or any other third party authorised by FIFA constitutes an irrevocable and binding offer to FIFA by the Ticket Applicant to purchase the Tickets identified in the Ticket Application Form. The Ticket Applicant is solely responsible for the accuracy of the content provided by the Ticket Applicant in the Ticket Application Form. However, the Ticket Applicant´s offer for a certain quantity of Tickets for a Match shall be deemed to implicitly contain the Ticket Applicant’s offer to purchase (i) Tickets for a lower number of Matches; (ii) a lower number of Tickets for a Match; or (iii) Tickets in a lower Ticket Category as described in Section 3.4 above.

6.2 The Ticket Applicant must have turned 18 years of age at the time when he/she submits to FIFA a binding offer for the purchase of a Ticket.

6.3 THE TICKET APPLICANT ACKNOWLEDGES THAT, AT THE TIME OF SUBMISSION OF THE TICKET APPLICATION FORM, (I) THE PARTICIPATING TEAMS OF A MATCH CHOSEN BY THE TICKET APPLICANT MAY NOT BE KNOWN; (II) IT MAY ONLY BE POSSIBLE TO SELECT A TICKET CATEGORY, BUT NOT A SPECIFIC SEAT OR STADIUM SECTOR; AND/OR (III) THE KICK-OFF TIME OF A MATCH CHOSEN BY THE TICKET APPLICANT MAY BE SUBJECT TO CHANGES.

6.4 THE TICKET APPLICATION FORM MAY BE CHANGED OR CANCELLED BY THE TICKET APPLICANT AFTER SUBMISSION UNTIL SUCH DATES AS INDICATED IN THE TICKET APPLICATION FORM FOR CERTAIN SALES PHASES, BUT IN ANY CASE NO LATER THAN PROVISION OF THE TICKET CONFIRMATION TO THE TICKET APPLICANT AS DEFINED BELOW.

6.5 NEITHER COMPLETION NOR SUBMISSION OF THE TICKET APPLICATION FORM BY THE TICKET APPLICANT, NOR FIFA’S ACKNOWLEDGEMENT OF RECEIPT OF THE TICKET APPLICATION FORM GUARANTEES THE AVAILABILITY OF TICKETS FOR THE TICKET APPLICANT, OR THE ACCEPTANCE OF THE TICKET PURCHASE OFFER BY FIFA. IN ORDER TO BE SUCCESSFUL A TICKET APPLICATION FORM MUST BE PROCESSED BY FIFA PURSUANT TO SECTION 7 BELOW.

6.6 BY COMPLETING AND SUBMITTING THE TICKET APPLICATION FORM, THE TICKET APPLICANT ACKNOWLEDGES THAT THE TICKET PURCHASE OFFER MUST BE MADE UNCONDITIONALLY. In particular, the Ticket Applicant is solely responsible in relation to himself/herself and his/her Guests for (i) the arrangement of travel and accommodation, (ii) the timely arrival at the Stadium on the Match day, (iii) obtaining and holding any further personalised identification documents (Fan ID) as required by Russian authorities pursuant to to Federal Law No. 108-FZ of 7 June 2013; and (iv) holding a valid Ticket to obtain access to the Stadium.

7. ACCEPTANCE BY FIFA 7.1 If Tickets are available and FIFA partially or fully accepts the Ticket purchase offer identified in the Ticket Application Form by allocating Tickets to the Ticket Applicant, the Ticket Applicant will be provided with a dedicated confirmation issued by FIFA or the FWCTC of the transaction by e-mail, post, personal delivery or otherwise (“Ticket Confirmation”).


7.2 The issuance or remittance of the Ticket Confirmation represents FIFA’s partial or full acceptance of the Ticket Applicant’s offer and constitutes the conclusion of the agreement for the sale of Tickets (“Ticket Sales Agreement”). FIFA will notify unsuccessful Ticket Applicants.

7.3 The Ticket Confirmation will specify the quantity of Tickets allocated to the Ticket Applicant, the Ticket Category, the Stadium and the Match (i.e. the number of the Match according to the Match schedule comprised in the Ticket Application Form). THE TICKET CONFIRMATION MAY NOT IDENTIFY THE PARTICIPATING TEAMS OF A MATCH AND/OR A SPECIFIC SEAT OR STADIUM SECTOR, WHICH MAY ONLY BE DETERMINED AT A LATER STAGE, PURSUANT TO SECTION 11 BELOW.

7.4 OTHER THAN THE TICKET CONFIRMATION, NO COMMUNICATION BY FIFA, THE FWCTC OR ANY THIRD PARTY SHALL BE DEEMED OR CONSTRUED AS TICKET CONFIRMATION. IN PARTICULAR, NO THIRD PARTY NOTIFICATIONS AS PART OF THE PAYMENT PROCESS PURSUANT TO SECTION 10 BELOW SHALL BE DEEMED OR CONSTRUED AS ACCEPTANCE BY FIFA OF THE TICKET APPLICANT’S OFFER.

7.5 (A) The Ticket Applicant acknowledges that FIFA cannot guarantee:(i) that a specific player or team will participate in the Match;(ii) the duration of the Match; and(iii) that the Ticket Applicant or his Guests will have entirely uninterrupted and/or uninhibited view of the Match from the seat provided.(B) THE TICKET APPLICANT ACKNOWLEDGES THAT ANY OF THE ABOVE DOES NOT CHANGE THE VALUE OF THE SEAT AND/OR THE SERVICES WHICH A TICKET APPLICANT IS ENTITLED TO RECEIVE WITH THE TICKET AND DOES NOT ENTITLE THE TICKET APPLICANT TO ANY REFUND OR FURTHER COMPENSATION.

8. NO CANCELLATION OF PURCHASE BY TICKET APPLICANT8.1 All Ticket sales are final. Anyone who purchases, holds or uses a Ticket, including Guests (“Ticket Holder”) cannot elect to cancel a purchase or return Tickets after conclusion of the sale, provided however, that certain third party transfers or resales by a successful Ticket Applicant may be permitted in limited circumstances pursuant to FIFA’s Ticket Transfer and Resale policy, which will be defined by FIFA and made available on www.fifa.com/tickets

8.2 EXCEPT FOR THE SPECIAL CASES SET FORTH ABOVE IN SECTION 8.1, THE TICKET APPLICANT IS NOT ENTITLED TO CANCEL A PURCHASE OR TERMINATE THE TICKET SALES AGREEMENT OR RETURN TICKETS AFTER CONCLUSION OF THE SALE.

8.3 THE TICKET APPLICANT IS NOT ENTITLED TO CANCEL A PURCHASE OR TERMINATE THE TICKET SALES AGREEMENT OR RETURN TICKETS AFTER CONCLUSION OF THE SALE DUE TO THE TICKET APPLICANT OR ANY OF HIS/HER GUESTS FAILING TO OBTAIN ANY PERSONALISED IDENTIFICATION DOCUMENTS (FAN ID) AS REQUIRED BY RUSSIAN AUTHORITIES PURSUANT TO FEDERAL LAW NO. 108-FZ OF 7 JUNE 2013.

8.4 FIFA may, fully or partially, cancel the Tickets allocated to the Ticket Applicant and terminate the Ticket Sales Agreement in the cases described in the GTCs and these Ticket Sales Regulations.

9. PRICE; TAXES; FEES; CURRENCY; DELIVERY FEES 9.1 The price for Tickets is determined by FIFA and will be set out in the Ticket Application Form. Ticket prices will depend on (i) the Ticket Category and (ii) the stage of the Competition (i.e. group stage, semi-finals, third place Match and final).In addition, the price of Tickets for the opening Match is higher than the price of Tickets for the other group stage Matches. The prices determined by FIFA for the

Ticket Categories depending on the stage of the Competition shall remain the same throughout all sales phases. All prices include all applicable taxes and delivery fees related to the delivery of Tickets to the Ticket Applicant.

9.2 The price printed on the face of each Ticket sold by 2018 FIFA World Cup Ticketing LLC in Russia is fixed in Russian Roubles and the price printed on the face of each Ticket sold by FIFA Ticketing AG is fixed in US Dollars. The prices determined by FIFA shall remain the same throughout all sales phases, regardless of currency exchange fluctuation.

9.3 In any and all Ticket transactions in other currencies, which need to be converted into US Dollars, currency exchanges will be determined by the Ticket Applicant’s payment card company during the billing process. Further information on applicable currency exchange rates may be obtained from the Ticket Applicants’ payment card company. In case of wire transfers, the currency exchange rate will be based upon the exchange rate offered by the bank where the Ticket Applicant requests the wire transfer, as determined on the date that the wire transfer is requested by the Ticket Applicant.

10. PAYMENT PROCESS 10.1 FIFA will accept such means of payment as indicated in the Ticket Application Form. Any and all bank or other charges incurred as a result of the payment with a payment card or currency conversion will be the sole responsibility of the Ticket Applicant.

10.2 If the Ticket Applicant choses to pay for the Tickets by payment card, the nominated payment card must be registered in the name of the Ticket Applicant and must not be used by multiple Ticket Applicants. Any Ticket Application Form nominating a payment card (i) not registered in the name of the Ticket Applicant, or (ii) used by multiple Ticket Applicants may be rejected by FIFA.Any acceptance by FIFA is based on the assumption that the payment card used (i) is registered in the name of the Ticket Applicant, and (ii) is not used by multiple Ticket Applicants. In the event that, at any time subsequent to FIFA’s partial or full acceptance of the Ticket Applicant’s offer, FIFA detects the use of a payment card not registered in the name of the Ticket Applicant or the use of the same payment card by multiple Ticket Applicants, such acceptance shall not be deemed or construed as FIFA’s acceptance of such violation of these Ticket Sales Regulations and FIFA shall have the right to, fully or partially, cancel the Tickets allocated to the Ticket Applicant and terminate the Ticket Sales Agreement pursuant to the GTCs and these Ticket Sales Regulations.

10.3 The Ticket Applicant must ensure that his nominated payment card is valid for the duration of the applicable Ticket sales phase, that all required information is provided and confirmed, and there is sufficient credit for the transaction requested. In case of a successful Ticket application, FIFA will charge the nominated payment card prior to issuance or remittance of the Ticket Confirmation and without any specific notification being required. If FIFA is not able to charge the nominated payment card, the Ticket application may be rejected by FIFA in its entirety.

10.4 Due to the nature and operational structure of the sale of Tickets simultaneously on a worldwide basis in separate sales phases, in particular the time constraints related thereto and to secure that the maximum number of Tickets can be made available to football fans, FULL AND TIMELY PAYMENT OF ALL TICKETS TO FIFA IS OF ESSENCE AND A MATERIAL OBLIGATION OF THE TICKET APPLICANT. Any acceptance by FIFA is based on the assumption that payment was received, or will be received, in a timely manner and in full.As a result, the following shall apply:(i) If FIFA only receives partial payment from the Ticket Applicant, the payment is not

received on time, or the payment is, completely or partially, withdrawn following receipt of the money by FIFA, the Ticket Application may be rejected by FIFA in its


entirety; (ii) FIFA will reject payment by the Ticket Applicant if such payment is made after the

payment dates set forth in Section 10.3 above or informed by FIFA in the Ticket Application Form or through any other means of disclosure; and

(iii) no additional period of time to cure the full or partial non-payment will be granted to the Ticket Applicant by FIFA.

In the event that, at any time subsequent to FIFA’s partial or full acceptance of the Ticket Applicant’s offer, FIFA detects partial or delayed payment, such acceptance shall not be deemed or construed as FIFA’s acceptance of such violation of these Ticket Sales Regulations and FIFA shall have the right to, fully or partially, cancel the Tickets allocated to the Ticket Applicant and terminate the Ticket Sales Agreement pursuant to the GTCs and these Ticket Sales Regulations.

11. SEATING 11.1 FIFA will assign a specific seat to each Ticket. FIFA will endeavour, but cannot guarantee, that all seats assigned to Tickets for a Match which are allocated to a successful Ticket Applicant will be located adjacent to one another. Seats assigned to a Ticket Applicant may be located in different sections, rows or blocks of seats in the Stadium. FIFA cannot provide adjacent seats to persons submitting separate Ticket Application Forms.

11.2 THE SPECIFIC LOCATION OF A SEAT WITHIN A TICKET CATEGORY DOES NOT CHANGE THE PRICE OF THE TICKET AND THAT SEATS WITHIN A CATEGORY CAN HAVE DIFFERENT CHARACTERISTICS AND THAT A SEAT MAY BE LOCATED ADJACENT TO THE BOUNDARIES OF A STADIUM SECTOR OR A SEAT OF ANOTHER TICKET CATEGORY.

12. DELIVERY AND COLLECTION OF TICKETS 12.1 Except for such case listed in Section 12.8 below, Tickets will be delivered by courier to the Ticket Applicant´s address indicated in the Ticket Application Form.

12.2 In case Tickets will not be delivered pursuant to Section 12.8 below, Tickets will be made available for collection pursuant to the terms set out in Section 12.3 to 12.7.

12.3 Tickets will be made available for collection by the Ticket Applicant at the ticketing centres operated by FIFA in all host cities of the Competition prior and during the Competition (“FIFA Venue Ticketing Centres”) at such times and places as described in the Ticket Application Form, at www.fifa.com/tickets or in further Ticket Sales materials which FIFA may choose to publish from time to time.

12.4 THE TICKET APPLICANT IS SOLELY RESPONSIBLE IN RELATION TO HIMSELF/HERSELF AND HIS/HER GUESTS FOR THE TIMELY COLLECTION OF THE TICKET. Once made available for collection, FIFA STRONGLY RECOMMENDS THAT TICKET APPLICANTS COLLECT THEIR TICKETS AS EARLY AS POSSIBLE, BUT IN ANY CASE BEFORE THE MATCH DAY. In order to ensure the highest possible level of security, FIFA WILL NOT MAKE TICKETS AVAILABLE FOR COLLECTION AT THE STADIUM ON MATCH DAYS.

12.5 ALL TICKETS COMPRISED IN A SUCCESSFUL TICKET APPLICATION NOT DELIVERED BY COURIER MUST BE PERSONALLY COLLECTED BY THE TICKET APPLICANT OR BY AN AUTHORISED THIRD PARTY. Proper identification with embedded photo and/or the payment card used in the transaction must be presented at the FIFA Venue Ticketing Centres as specified in the Ticket Application Form. In case the Ticket Applicant wishes the Tickets to be collected by a third party, such third party must be duly authorised by the Ticket Applicant by means of a notarized power of attorney specific for collection and notarized copies of both the Ticket Applicant’s and the attorney’s identification documents with embedded photographs.

12.6 In case of Special Access Tickets, when collecting Tickets, the Ticket Applicant will be required to present such official documents or notarized copies thereof

which evidence the eligibility for a Special Access Ticket that entitles the Ticket Applicant or any of his/her Guest to the purchase of a Special Access Ticket. IN CASE THE TICKET APPLICANT WISHES SUCH TICKETS TO BE COLLECTED BY A THIRD PARTY, SUCH THIRD PARTY MUST PRESENT NOTARIZED COPIES OF ALL DOCUMENTS WHICH EVIDENCE THE ELIGIBILITY FOR A SPECIAL ACCESS TICKET.In any case, on Match day, in order to enter or remain in the Stadium, each Ticket Holder must carry and, upon request of the FIFA World Cup Authorities, present the documents which evidence the eligibility for a Special Access Ticket.

12.7 THE PRESENTATION OF PROPER IDENTIFICATION AND THE PAYMENT CARD USED IN THE TRANSACTION PURSUANT TO SECTION 10.2 AND THE EVIDENCE OF ELIGIBILITY FOR A SPECIAL ACCESS TICKET REPRESENTS A MATERIAL OBLIGATION OF THE TICKET APPLICANT.

12.8 The delivery of Tickets will not be possible for: (i) Tickets purchased after 5 April, 2017;(ii) Tickets purchased in the last minute sales phase;(iii) Tickets for which delivery may not be possible in time due to operational and/or Stadium-related reasons (and in such cases, FIFA will arrange for the refund of the applicable delivery fee).The details of the Ticket delivery are described at www.fifa.com/tickets.

12.9 TICKETS MAY ONLY BE COLLECTED OR DELIVERED AFTER RECEIPT OF FULL PAYMENT BY FIFA. IT IS THE SOLE RESPONSIBILITY OF THE TICKET APPLICANT TO PAY FOR THE TICKETS TIMELY AND IN FULL AND IN CASE THE TICKET APPLICANT HAS NOT PAID FOR THE TICKETS IN FULL AND COLLECTION OR DELIVERY IS REJECTED BY FIFA, THE TICKET APPLICANT OR HIS GUESTS MAY NOT CLAIM ANY RIGHTS AGAINST FIFA, INCLUDING TO TERMINATE THE TICKET SALES AGREEMENT.

13. MISREPRESENTATION OF IDENTITY 13.1 Each Ticket is personalised with the identity of the Ticket Applicant and/or his/her Guests and represents an official evidence authorised by FIFA to indicate a personal, revocable license to enter and stay in the Stadium on a Match day during the opening hours of the Stadium. This means that a Ticket shows personal permission from FIFA for the Ticket Applicant and his/her Guests to enter and stay in the Stadium subject to the conditions identified in these Ticket Sales Regulations, the GTCs, the Stadium Code of Conduct (“Stadium Code of Conduct”) and the applicable laws. FIFA remains at all times the owner of the Ticket.

13.2 The misrepresentation by the Ticket Applicant or a Ticket Holder in relation to the identity, and therefore personal permission to enter and stay in the Stadium on a Match day represents a material breach of the Ticket Sales Agreement. In such case, FIFA shall have the right to, fully or partially, cancel the Tickets allocated to the Ticket Applicant and terminate the Ticket Sales Agreement pursuant to the GTCs and these Ticket Sales Regulations.In the event that, at any time subsequent to FIFA’s partial or full acceptance of the Ticket Applicant’s offer, FIFA detects the misrepresentation in relation to the identity, and therefore the personal permission, FIFA shall have the right to, fully or partially, cancel the Tickets allocated to the Ticket Applicant and terminate the Ticket Sales Agreement pursuant to the GTCs and these Ticket Sales Regulations.

14. SPECIAL ACCESS TICKETS 14.1 FIFA will make available a limited number of Tickets exclusively for disabled people, people with limited mobility and obese people (“Special Access Tickets”) as described in the Ticket Application Form.

14.2 In case the Ticket Applicant or any of his/her Guests fulfils the personal condition of being eligible to purchase a Special Access Ticket, the Ticket Applicant


will be required to provide any such information and/or to present any such official documents as required in the Ticket Application Form, the GTCs and these Ticket Sales Regulations, in order to prove, and to allow FIFA to verify, the eligibility.

14.3 With the sole exception of obese people, successful Ticket Applicants for Special Access Tickets will be offered the opportunity to receive on a complimentary basis one additional Ticket for a companion as described in the Ticket Application Form. The companion is only permitted to enter the Stadium together with the person eligible to purchase and use a Special Access Ticket.

14.4 The misrepresentation by the Ticket Applicant of the eligibility for a Special Access Ticket of the Ticket Applicant or any of his/her Guests as described in the Ticket Application Form represents a material breach of the Ticket Sales Agreement. In such case, FIFA shall have the right to, fully or partially, cancel the Tickets allocated to the Ticket Applicant and terminate the Ticket Sales Agreement pursuant to the GTCs and these Ticket Sales Regulations.

15. CANCELLATION AND TERMINATION CONSEQUENCES15.1 If FIFA cancels all or some of the Tickets allocated to the Ticket Applicant, such cancellation shall be deemed a termination of the Ticket Sales Agreement with respect to the cancelled Tickets. If FIFA terminates the Ticket Sales Agreement with respect to all or some of the Tickets allocated to the Ticket Applicant, such termination shall be deemed a cancellation with respect to such Tickets.

15.2 Save for other specific consequences applicable under the GTCs, in the event of a termination of the Ticket Sales Agreement pursuant to these Ticket Sales Regulations, in order to reimburse FIFA for any administration costs incurred as a result of the cancellation of the Tickets allocated to the Ticket Applicant and the termination of the Ticket Sales Agreement, the necessary re-allocation and re-issuance of the Ticket for the sale to the general public or another customer group and to compensate FIFA for the reduced opportunity to re-sell the Tickets, the Ticket Applicant shall be obliged to pay to FIFA an amount equivalent to(i) twenty per cent (20%) of the total aggregate amount of the price printed on the

face of all Tickets cancelled by FIFA (including for the Tickets for his/her Guests) in case the cancellation or termination takes place (a) at the time of or prior to the Ticket collection by or delivery to the Ticket Applicant or (b) after Ticket collection, but the Ticket Applicant returns the collected or delivered Ticket to FIFA in a FIFA Venue Ticketing Centre, provided, however, that cancellation or termination takes place no later than forty-eight (48) hours prior to the scheduled day of the Match; or

(ii) the total aggregate amount of the price printed on the face of all Tickets cancelled by FIFA (including for the Tickets for his/her Guests) in case the cancellation or termination takes place within forty-eight (48) hours prior to the scheduled day of the Match, including at the time of intended entry to the Stadium by the Ticket Holder.

15.3 In any such case, the amounts set forth in clause 15.2 may be set off by FIFA against any payments already made by the Ticket Applicant to FIFA.

15.4 Should the Ticket Applicant be entitled to a refund pursuant to these Ticket Sales Regulations, FIFA will refund the payment received from the Ticket Applicant for the cancelled Tickets and/or terminated Ticket Sales Agreement, less any eventual amount due to FIFA. Such refund is envisaged to take place within thirty (30) days after the end of the Competition and FIFA will inform the Ticket Applicant in case of any delay of such refund payment. Such refund shall always be limited to the amounts received by FIFA. No interests and further costs or expenses (for example, travel or accommodation costs) shall be compensated by FIFA to the Ticket Applicant as part of, or in addition to, any refund for any reason. Only the Ticket Applicant named in the Ticket Application Form will be entitled to any refund.

16. PERSONAL DATA 16.1 The Ticket Applicant is obliged to provide such personal data of himself/herself and his/her Guests as described in the Ticket Application Form for the application for, and payment and collection of, the Tickets.

16.2 Ticket Applicants will be given the opportunity to update their personal data and the personal data of their Guests in such manner as described at www.fifa.com/tickets. The Ticket Applicant shall ensure that the personal data initially provided by the Ticket Applicant is up-to-date at all times until the day of the Match for which a Ticket has been allocated.

16.3 If a Ticket application is unsuccessful or rejected, the Ticket Applicant may request deletion of the personal data provided by contacting the FWCTC (for contact details please see Section 20).

16.4 The Ticket Applicant agrees and acknowledges that the personal data provided to FIFA pursuant to these Ticket Sales Regulations will, subject to applicable laws, be used, processed, stored and transferred to third parties designated by FIFA (located both within and outside of Russia) for purposes relating to (i) Ticket sales and allocation procedures, (ii) any relevant safety and security measures, and (iii) rights protection measures in connection with the Competition. The Ticket Applicant shall be responsible to obtain the consent of each of his/her Guest identified in the Ticket Application Form to use their personal data to the same extent, and for the same purposes.

16.5 In addition, provided that consent has been specifically given by the Ticket Applicant in the Ticket Application Form, the Ticket Applicant agrees and acknowledges that the personal data about the Ticket Applicant provided to FIFA pursuant to these Ticket Sales Regulations may also be used to inform the Ticket Applicant about other FIFA products and future FIFA Events as well as about products and services of FIFA’s commercial affiliates and other third parties contracted to FIFA.

17. ACCEPTANCE OF TICKET SALES REGULATIONS, GTCS AND STADIUM CODE OF CONDUCT 17.1 BY COMPLETING AND SUBMITTING THE TICKET APPLICATION FORM, THE TICKET APPLICANT IRREVOCABLY AGREES, ACKNOWLEDGES, AND UNDERTAKES TO FULLY COMPLY WITH, THESE TICKET SALES REGULATIONS, the GTCs and the applicable safety and security measures adopted by any of the FIFA World Cup Authorities, which shall be reflected in the Stadium Code of Conduct. The Stadium Code of Conduct will be made available at www.fifa.com/tickets and will be posted at the Stadium. Anyone who uses a Ticket to enter the Stadium will be deemed to have fully and irrevocably agreed to accept, and comply with, the Stadium Code of Conduct.

17.2 Each Ticket Applicant shall be fully responsible for ensuring that each Ticket Holder who, directly or indirectly, receives a Ticket allocated to the Ticket Applicant has read, understood, accepted and is bound by the GTCs and the Stadium Code of Conduct. For that purpose, the Ticket Applicant will provide such Ticket Holder with a copy of the GTCs and the Stadium Code of Conduct or will direct such Ticket Holder to where the GTCs and the Stadium Code of Conduct are made available.

18. LIABILITY OF TICKET APPLICANT18.1 The Ticket Applicant shall be fully liable for any acts and omissions not in compliance with the GTCs and the Stadium Code of Conduct by any Ticket Holder who, directly or indirectly, receives a Ticket allocated to the Ticket Applicant.

18.2 In case of any violation of these Ticket Sales Regulations, the GTCs and/or the Stadium Code of Conduct by the Ticket Applicant and/or any Ticket Holder who, directly or indirectly, receives a Ticket allocated to the Ticket Applicant, FIFA reserves all rights in addition to the rights specifically described under these Ticket


Sales Regulations, including the right to file for criminal charges or to seek additional compensation in case the amounts set forth in Section 15.2 above are not sufficient to indemnify FIFA for the suffered damages, including loss of profits.

19. LIMITATION OF LIABILITY OF FIFA WORLD CUP AUTHORITIESTHE FIFA WORLD CUP AUTHORITIES SHALL NOT BE HELD LIABLE FOR ANY:(I) INCORRECT OR INCOMPLETE COLLECTION, INPUTTING, TRANSFER OR HANDLING OF DATA AND FURTHER INFORMATION OR MANAGEMENT THEREOF, INCLUDING FOR ANY LOST, INCORRECT OR INCOMPLETE TICKET APPLICATION FORMS; (II) TECHNICAL MALFUNCTIONS, SUCH AS ANY FAILURE OF COMPUTER HARDWARE OR SOFTWARE OR ANY INTERNET OR PRINTING MALFUNCTIONS; (III) FAILURE TO COMMUNICATE WITH ANY TICKET APPLICANT BY E-MAIL, POST, SMS OR OTHERWISE, INCLUDING THE FAILURE TO DELIVER, OR DELAYED DELIVERY OF, THE TICKET CONFIRMATION VIA THE TICKET APPLICANTS’ EMAIL, PHONE OR THROUGH ANY OTHER SERVICE PROVIDERS; OR (IV) DELAY, OR FULL OR PARTIAL FAILURE, TO MAKE PAYMENT TO, OR RECEIVE PAYMENT FROM, FIFA BY THE TICKET APPLICANT PURSUANT TO THESE TICKET SALES REGULATIONS FOR WHATSOEVER REASON.

20. CONTACT INFORMATION Any information requests relating to Tickets, these Ticket Sales Regulations and/for the Ticket Application Form should be addressed to FIFA through the FWCTC. The address of the FWCTC will be made available on www.fifa.com/tickets, in the Ticket Application Form and further Ticket sales materials which FIFA may choose to publish from time to time.

21. MISCELLANEOUS 21.1 Should any provision(s) of these Ticket Sales Regulations and/or the Ticket Application Form be declared void, ineffective or unenforceable by any competent court, the remainder of these Ticket Sales Regulations and/or the Ticket Application Form will remain in effect as if such void, ineffective or unenforceable provision(s) had not been contained.

21.2 These Ticket Sales Regulations and the Ticket Application Form have also been translated into Russian language and other languages. In the event of any discrepancy between the English version and the Russian language version or any other translated texts, the English text will always prevail and will always be used to solve doubts of interpretation and application.

21.3 To ensure continuity of application and clarity, to the extent allowed by applicable laws, these Ticket Sales Regulations and the Ticket Application Form will be governed exclusively by, and interpreted in accordance with, the laws of the Russian Federation.

21.4 To the fullest extent allowed by applicable laws, for all disputes regarding and in connection with any rights and obligations deriving from these Ticket Sales Regulations and the Ticket Application Form, the parties will seek to resolve such dispute amicably. If FIFA and the Ticket Applicant or Ticket Holder, or its successor, fail to reach such amicable solution, to the extent allowed by applicable laws the exclusive place of jurisdiction shall be Moscow, Russia. Irrespective hereof and subject to applicable laws, FIFA reserves the right to bring any legal action in relation to these Ticket Sales Regulations and the Ticket Application Form in the local court of the domicile or residence of the Ticket Applicant or Ticket Holder, in particular matters concerning ambush marketing and other marketing activities or the unauthorised transfer or resale of Tickets.
