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Event NPS2011 : 522012: 602013 : 63
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re·un·ion[ree-yoon-yuhn]
1. the act of uniting again.
2. the state of being united again.
3. a gathering of relatives, friends, or associates at regular intervals or after separation
re·un·ion[ree-yoon-yuhn]
1. the act of uniting again.
3. a gathering of relatives, friends, or associates at regular intervals or after separation
2. the state of being united again.
re·un·ion[ree-yoon-yuhn]
1. the act of uniting again.
3. a gathering of relatives, friends, or associates at regular intervals or after separation
2. the state of being united again.
Alumni Engagement Survey
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35,000 emails sent5,000 responses
~ 14% rate
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Why did you answer that way?
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Promoters:• Geography: it’s beautiful• Career / life preparation• Great reputation: World-class, Ivy League, rankings, quality education• Learned a lot
Passives: • Geography: it’s remote and grey• Depends on individual: major, mentally healthy• It’s not a small school• Comparison to other schools via kids, spouses, friends, graduate degree programs
Detractors:• Student experience: impersonal, bad faculty, location, specific instance, stress• Racism/Political Correctness• Value for money• Children didn’t get in
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Addressing root causes
• Continue to delineate patterns based on Detractor, Passive, Promoter
• Continue with crowd funding
• Follow up survey to Passives around webinar subjects
• Listen to Detractors & engage as appropriate
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