Michele Savino
669 Craig Avenue♦ Staten Island♦ New York♦ 10307Cell: (917)-991-6725♦ Email: [email protected]
EXPERIENCE
Program Director January 2012-PresentVolunteers of America – Greater New York, 1911 Richmond Avenue, Suite 200 Staten Island, New York 10314
Job Functions: Supervise management, clinical staff and other personnel Ensure the residential program operates with a focus on the satisfaction,
safety and quality of care of the developmentally disabled persons Provide direction and oversight to a Residential program, on-call 24/7 Develop policies and procedures in accordance with agency standards and
funder regulations Oversee incident management and implementation of Justice Center and New
York State OPWDD regulations. Develop and deliver training and coordinate staff orientation for new
employees Ensure that the residential program operates cost effectively within budget Ensure development of a timely and thorough plan of correction for quality
assurance audits, and funder licensure and certification surveys. Effectively represents the agency at internal and external committees and
meetings Maintain positive community and funder relations Identify and apply for tangential source of funding or donations
Program Manager September 2005-Janury 2012Volunteers of America – Greater New York, 1911 Richmond Avenue, Suite 200 Staten Island, New York 10314
Job Functions: Managed residential supervisors Conducted or participated in regular meetings for client care review Developed, implemented and reviewed Residential Habilitation Plans and
Plans of Protective Oversight for developmentally disabled persons Reviewed and approved monthly progress notes Ensured program records were in compliance with regulations Ensured residential operating systems comply with New York State OPWDD
and Federal regulations Assisted in recruitment of Direct Support Professionals Reviewed incident management reports to ensure client safety and
compliance Conducted investigation for serious reportable/allegations of abuse incidents Conducted staff training on habilitation services and funder regulations Reviewed financial records in compliance with funder regulations Prepared written reports of program operations, issues and resolution for
quality improvement tracking
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Michele Savino
Supervisor of Waiver Services September 2008-July 2013Person Centered Care Services, Inc 1811 Victory Boulevard, Staten Island, New York 10314
Job Functions Managed Residential, Day Habilitation, FET and Respite coordinators Reviewed and approved Habilitation Plans for developmentally disabled
persons Reviewed monthly progress notes and approved documentation for billing Developed and monitored all waiver program operating systems Completed quality assurance reviews on medical/nursing and habilitation
documents. Conducted physical plant inspections of residences. Conducted investigations for allegation of abuse or neglect incidents.
Residential Manager February 2005–September 2005Volunteers of America – Greater New York, 2015 Forest Avenue Suite B5, Staten Island, New York 10303
Job Functions: Supervised Direct Support Professionals Developed and monitored Habilitation Plans and monthly progress notes Ensured a safe, clean environment for developmentally disabled clients. Supervised and monitored community inclusion and recreational activities Managed and ensured documentation of monthly fire drills and safety
inspections Scheduled employee trainings, assessments of all staff Conducted new employee orientation Conducted weekly maintenance reviews and documented outcomes, to
ensure health, safety and welfare of people served
Administrative Assistant August 2004-February 2005 To the Program DirectorVolunteers of America – Greater New York, 2015 Forest Avenue Suite B5, Staten Island, New York 10303Job Functions:
Provided support to Residential Services Program Director Completed payroll for Residential Services department Oversaw and maintained personal leave time for residential staff Processed payments, coded billing and enter expenditures spenddown for the
Finance Department Distributed, tracked and processed purchase orders Maintained Human Resources Personnel Files
Day Shift Manager December 2001–August 2004Cerebral Palsy Associations, 930 Willowbrook Building G, Staten Island, New York 10303Job Functions:
Supervised, managed and trained Direct Support Professionals across five programs Created monthly work schedules Managed payroll database Scheduled clinic visits, transportation and recreational activities for
developmentally disabled clients Ensured a safe, and clean environment for clients.
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EDUCATION College of Staten Island 2011-Present –Psychology StudiesCollege of Staten Island-Associates in Liberal ArtsTottenville High School – High School Diploma
Computer Skills: Microsoft Word, PowerPoint and Excel
References furnished upon request