Who's Afraid of a Little Bitty Mouse?
Using Technology to Maximize Business
ProductivityDoug Lucy, Allegro
Consultants
Relief from allergies….
Allegro – keeping I.T in tuneAl – le –gro [ uh – ley – groh ]-adjective, adverbBrisk or rapid in tempo
• Founded in 1993• Richmond, DC, Norfolk• 35 programmers and DBAs• Support business and
government• Tailor software to meet the
needs of business
Agenda• What is available to help• How it can be used• Examples here in Richmond
Email• Primary communication
channel• Replaced faxes, physically-
mailed documents• PDF creator• Newsletters
Online email• Available anywhere• No PC
Email server• Exchange server• Outlook• Calendar• ActiveSync• PDA / SmartPhone
Email server integration
Online calendars• Reminders and Invites• Publish and subscribe• See “anywhere”
Evite and MeetUp• Manage event invitations• Adhoc subject meetings
IM or Instant messaging• Quick typed conversation• One-to-one or many• Less of an interruption
Keener Communications
Instant messaging• Multitaksing• AIM, Yahoo, Jabber, Pidgin
Instant messaging and SMS• SMS or “texting”• Short, quick messages• From
– Phones– PCs– Servers
Jott.com• Free voice transcription• And delivery
Conference calling• ConferenceCall.com• Meet without traveling• Avoid hassles• Cheap, easy
Audio and video conferencing• Mics and webcams are cheap• IM for audio and video easy• Example: Lawyer’s Staffing
Web conferencing• WebEx and GoToMyMeeting• Show app or PPT• Interaction• Recording
Remote assistance• Built into XP and Mac• Request help• Remote helpdesk• Show how-to
Screen recording• Camtasia and Wink• Training, procedures
Wiki• Wikipedia• Enterprise Wiki
La Difference
Spread knowledge
Spread the knowledge
Google docs and spreadsheets• Word processor and
spreadsheet• Available anywhere• Sharable
Blogs• Chronological
list of notes or comments
• Explain, comment or announce
Turnkey Promotions
Content management system• User-updateable website• Fresh info• Communicate
Intranet CMS or portal• Documents, policies, how-to’s
Customer portal• Self-service• Improve service, lower costs
Surveys• Gather info from a group• SurveyMonkey and Logic
Depot
Whiteboards and Pixid• Whiteboards are
communication• Avoid fancy solution
High score
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