Look how far we have come .
learning from lean construction pioneers
(what experienced practitioners think you might want to know to help you on your lean journey)
Alan Mossman & Natalie J Sayer
Alan Mossmanarchitect by trainingsystems research in managementmanagement & organisation development lean construction since 2001director, The Change Business Ltdlean design & construction consultancy & teachingmember LCI Education Committeeeditor-at-large of Lean Construction Journal
co-developer
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Engineer and Executive Coach by training→ 30+ years of CI and Lean experience→ People, culture and process developmentBilingual Leadership work in Europe and the AmericasLead author, Lean For Dummies, 2007/ 2012Paper: Status of Lean in the US Construction Industry 2012 Founder/Principal of The Blair David CompanyInterviewer of Lean design and construction pioneersLCI Research Committee member
Natalie J Sayer
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Agendaheadlineswho have we talked to?what if everyone was going lean?what does lean mean to you?what do you wish you’d known when you started?why do you continue to invest in lean?how are you measuring success?where should our industry focus next?
for today
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it takes longer than you think
people are the keylook after your people, cultureuse tools in support
its hard work … and its worth it
i t ’ s n e v e r e n d i n g
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in total
Who have we talked to?32 constructors
5 specialist constructors 7 architects4 engineers7 clients3 academics8 consultants
corporate leaders 19senior managers 42
multi-national 15large 9
medium 30small 5
N America 58Europe 12rest of world 2
70 men8 women
0
5
10 experience
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in total
Who have we talked to?32 constructors
5 specialist constructors 7 architects4 engineers7 clients3 academics8 consultants
corporate leaders 19senior managers 42
multi-national 15large 9
medium 30small 5
N America 58Europe 12rest of world 2
70 men8 women
0
5
10 experience
8
we asked:
What if everyone were going lean?get better faster, better planningwhole industry more reliablebetter people to work withimproving lots of thingsmore from resourcesincrease efficiency
work more fulfillingcreate more value
less litigationless stressless waste
safersome companies won’t get it & will disappear
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?
Buzz Word
ToolsDoing
PilotProjects
Project Method
PhilosophyCultureMindsetBeing
Operating System
X
lean spectrum
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Mindset Operating System
Toolbox .
Respect for People/Continuous Improvement
flowcustomer value value streamperfection everyday improvementpull
lean is …
= Business Strategy Competitive Advantage
Effective Delivery of Value.
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we asked:
What do you wish you’d known when you started?how long it takes; how difficult it isits not a project, it’s a journeypeople are more important than processimportance of leadership, visionresistance and the tendency to revertmore about changing culturego slow; go deep not wide; be strategic
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What do you wish you’d known when you started?it is fun and rewardingthere is so much to learn on the joblearn by conducting experimentsits about behavior, not toolsthere is help out there
learn from and with others
and
once you work this way you don’t want to go back13
we asked:
Why do you continue to invest in lean?our people see the benefits of planningits good business senseteams go home on timeclient capital costs down 30% in 2 yrsour costs are in control
because the client requires it
safetyclient ROI = 20:1
competitive edgebidding success
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we asked:
how are you measuring your success with lean?Many companies are not measuring!!
“I wish I could”“we’re not - & I can see the benefits”“trying to find ways to measure ‘value’”“no lean specific metrics”“difficult to separate out”
this is a research opportunity
PPC# RFI; defects
productivity; profitsafety; hazard reduction
survey subs & ownersstaff satisfaction
customer satisfactionsystematic surveys
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Remembermeasurement is important and …
what can be counted doesn’t necessarily count
what counts can’t always be counted
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we asked:
Where should our industry focus next? Educate ownersPre-fab/modularizeCreate production processes Expand view to whole lifecycleInvolve the whole supply chainProcure beyond costBecome a holistic industry
Lean in UniversityContinue progress
Focus on valueCollaboration
TrustPartnership
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questions?comments?thoughts?
Standing on the shoulders of giants
Thank you
Alan Mossman, The Change Business Ltd,+44 7968 485 627, [email protected] Natalie Sayer, The Blair David Company,+1 623 322 3644, [email protected]
we asked:
What are you reading?
Lean Turnaround • Being Wrong • Drive • 5S for Operators • Its your Ship
• High Velocity Edge • Risk •The Serving Leader • Toyota Kata • Factory Physics • Elegant Solutions •A Collaborative Species • 5th Discipline • Safe by Accident • Lean Leadership • Creating a Lean Culture • Bursts • Better• The Toyota Way • Getting to Yes • The Minding Organization • Product Development for the Lean Enterprise • …
Almost everyone is reading; many more than one book
75 books mentionedby 78 interviewees
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how to read?try a Study-Action Team (SAT)
more info at http://bit.ly/sat-lpc
mentioned by a number of those we talked to
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Thank you
Alan Mossman, The Change Business Ltd,+44 7968 485 627, [email protected] Natalie Sayer, The Blair David Company,+1 623 322 3644, [email protected]
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