Inspiring Compassion and Loving KindnessStaff Nurse Caritas Classes

East Bay Caritas Coaches

Provide Education to all Registered Nurses on the Core Concepts of the Science of Human Caring:• Provide the Moral and Ethical foundation based on the core values of Human Caring for all of nursing practice•Provide the Human Caring Theory as the Theoretical Framework for Nursing Practice •Provide a “Common” language for the Professional Practice of Nursing•Transform the Care Environment through integration of the Science of Caring ; restoring the “Heart of Caring”•Inspire us to change and create Caring-Healing modalities and systems for our patients and for our staff. •Create an environment which promotes “Self-Care”, thorough reflective practice, were designed to create reflective, humane Caritas practitionersq1

Over One-third , 387 PCS Staff Received Education on the Science of Caring; 262 Registered Nurses and 125 Nurse Managers

Education provided an opportunity to learn a common Professional “Language”

Established commitment to Pause and “Center”, prior to entering each patient’s Caring/Healing environment, to bring loving kindness and equanimity to every patient’s bedside

Established commitment to implement Caring-Healing Modalities on their units; integrating the Science of Human Caring into their daily practice, using one or more of the Ten Caritas Processes

Understood the importance of practicing “Self-Care”, the first Caritas Process in order to bring a “Caring” environment to our patients

Each Registered Nurse will receive 8 hours of Caritas Training, 900 RNs in the East Bay

Class size is 12-15 RNs with 2 Caritas Coach Facilitators

The Staff Nurse Caritas Class Curriculum is both didactic and experiential including:

1.Core Concepts of the Science of Human Caring:

• Ten Caritas Processes

• “Caring Moments” , the Heart of Caring Science

• Caring as consciousness- energy- intentionality- human presence

• Caring Healing modalities: The importance of creating a caring-healing environment for each patient.

2. Appreciative Inquiry Exercise: RNs identify evidence of the Ten Caritas Processes in their current practice

3. Forgiveness Exercise; Consequences to Caring & Non-Caring, Choosing to Care

4. The importance of choosing to take part in “caring moments”, creating authentic and intentional relationships with their patients

5.Introduction to the concept of self-care through reflection, journaling, meditation and pausing to center oneself and quiet the soul.

Purpose

Project Description

Project OutcomesKP East Bay Vision

Appreciation and thanks to Kaiser Permanente East Bay Leadership for their vision and support of the

implementation of the Science of Human Caring .

Acknowledgements

“Every nurse will create a healing environment centered on the patient as a human being;

with a compassionate understanding of their personal needs for comfort, safety, dignity

and respect.”

• It is the priority of each nurse to provide a personal care experience for each patient through an authentic

relationship; providing compassionate care with thoughtful consideration of the patient’s perspective. (seeing care

through the patient’s eyes)

• Each Patient will experience “loving kindness”, nurturing and compassion, honoring the whole patient, mind, body and

spirit by practicing the 10 Caritas Processes.

An Open Heart is A CARING HeartCompassionate , Honorable Care

Authentic Presence

Relentless Pursuit of creating “Caring Moments” Insightful Intention

Nurturing Relationships

Greater Good

Extraordinary Care, Every Patient…..Every Time

East Bay CARING Model

East Bay Caritas Coaches

Juana Gonzalez, Nurse Manager, OncologyKaren Carter, Nurse Manager Med/TeleNancy Pope-Angulo, ANM, PICURuth Adedeji, ANM, NICUEsther Kearn-Frolich, East Bay Culture Change Leader

With each deep breath…..I fill my heart and mind with a sense of calm…..prepared to enter into the world of another who needs a healing spirit.

Centering ExerciseThe Practice of Self Care is Key to the Effective Practice of Human Caring, you can’t give if you are not caring for self

The Importance of Centering….to Pause; Provides an opportunity to quiet the Mind…..the ChatterCenters our being on the momentCreates Intentionality, to be fully & authentically present